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  1. 1
    Social media and customer relationship management technologies

    Social media and customer relationship management technologies by Itani, Omar S.

    Published 2020
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  2. 2
    Examining the role of sales-based CRM technology and social media use on post-sale service behaviors in India

    Examining the role of sales-based CRM technology and social media use on post-sale service behaviors in India by Agnihotri, Raj

    Published 2017
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