Preparing for, withstanding, and learning from sales crises

The response from many firms to the recent COVID-19 crisis underscores a more fundamental and overarching question: How should salespeople and their firms prepare for and respond to sales crises more generally? In response, a group of sales scholars recently convened at the American Marketing Associ...

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Bibliographic Details
Main Author: Dugan, Riley (author)
Other Authors: Chaker, Nawar N. (author), Nowlin, Edward (author), Deeter-Schmelz, Dawn (author), Rangarajan, Deva (author), Agnihotri, Raj (author), Itani, Omar S. (author)
Format: article
Published: 2022
Online Access:http://hdl.handle.net/10725/14122
https://doi.org/10.1080/08853134.2022.2108821
http://libraries.lau.edu.lb/research/laur/terms-of-use/articles.php
https://www.tandfonline.com/doi/full/10.1080/08853134.2022.2108821
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