Can AI Save Us from Burnout? Exploring Developer and QA Engineer Well-being

Artificial Intelligence has emerged as a major advancement in various industries including the software development industry. While AI improves efficiency and automation in the software industry, it also poses challenges among QA professionals and developers. However, a gap exists in studying the im...

وصف كامل

محفوظ في:
التفاصيل البيبلوغرافية
المؤلف الرئيسي: Hamzeh, Sara (author)
التنسيق: masterThesis
منشور في: 2025
الوصول للمادة أونلاين:http://hdl.handle.net/10725/17071
https://doi.org/10.26756/th.2023.814
http://libraries.lau.edu.lb/research/laur/terms-of-use/thesis.php
الوسوم: إضافة وسم
لا توجد وسوم, كن أول من يضع وسما على هذه التسجيلة!
_version_ 1864513473990361088
author Hamzeh, Sara
author_facet Hamzeh, Sara
author_role author
dc.creator.none.fl_str_mv Hamzeh, Sara
dc.date.none.fl_str_mv 2025-07-04T12:35:18Z
2025-07-04T12:35:18Z
2025
2025-04-16
dc.identifier.none.fl_str_mv http://hdl.handle.net/10725/17071
https://doi.org/10.26756/th.2023.814
http://libraries.lau.edu.lb/research/laur/terms-of-use/thesis.php
dc.language.none.fl_str_mv en
dc.publisher.none.fl_str_mv Lebanese American University
dc.rights.*.fl_str_mv info:eu-repo/semantics/openAccess
dc.title.none.fl_str_mv Can AI Save Us from Burnout? Exploring Developer and QA Engineer Well-being
dc.type.none.fl_str_mv Thesis
info:eu-repo/semantics/publishedVersion
info:eu-repo/semantics/masterThesis
description Artificial Intelligence has emerged as a major advancement in various industries including the software development industry. While AI improves efficiency and automation in the software industry, it also poses challenges among QA professionals and developers. However, a gap exists in studying the impact of AI on the well-being of developers and QA professionals within the development industry. This paper aims to investigate the impact of AI on QA and development processes, as well as the challenges it presents, by considering the psychological effects of AI adoption on the well-being and work processes of QA specialists and developers, using burnout theory and McDonaldization theory as analytical frameworks; in addition, to investigating the role of organizational support with the emergence of AI. Our research revealed benefits of AI tools in terms of efficiency, speeding development and QA processes. However, several challenges have been presented by AI, including context misinterpretation, validation workload, and reducing human collaboration which can result in stress and pressure leading to burnout. Additionally, insufficient organizational support and training increases stress and exhaustion. Finally, The adoption of AI is further complicated by ethical considerations, budgetary limitations, and data privacy difficulties.
eu_rights_str_mv openAccess
format masterThesis
id LAURepo_30f736ce03564047e848e24f0dbc8f21
language_invalid_str_mv en
network_acronym_str LAURepo
network_name_str Lebanese American University repository
oai_identifier_str oai:laur.lau.edu.lb:10725/17071
publishDate 2025
publisher.none.fl_str_mv Lebanese American University
repository.mail.fl_str_mv
repository.name.fl_str_mv
repository_id_str
spelling Can AI Save Us from Burnout? Exploring Developer and QA Engineer Well-beingHamzeh, SaraArtificial Intelligence has emerged as a major advancement in various industries including the software development industry. While AI improves efficiency and automation in the software industry, it also poses challenges among QA professionals and developers. However, a gap exists in studying the impact of AI on the well-being of developers and QA professionals within the development industry. This paper aims to investigate the impact of AI on QA and development processes, as well as the challenges it presents, by considering the psychological effects of AI adoption on the well-being and work processes of QA specialists and developers, using burnout theory and McDonaldization theory as analytical frameworks; in addition, to investigating the role of organizational support with the emergence of AI. Our research revealed benefits of AI tools in terms of efficiency, speeding development and QA processes. However, several challenges have been presented by AI, including context misinterpretation, validation workload, and reducing human collaboration which can result in stress and pressure leading to burnout. Additionally, insufficient organizational support and training increases stress and exhaustion. Finally, The adoption of AI is further complicated by ethical considerations, budgetary limitations, and data privacy difficulties.Lebanese American University2025-07-04T12:35:18Z2025-07-04T12:35:18Z20252025-04-16Thesisinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesishttp://hdl.handle.net/10725/17071https://doi.org/10.26756/th.2023.814http://libraries.lau.edu.lb/research/laur/terms-of-use/thesis.phpeninfo:eu-repo/semantics/openAccessoai:laur.lau.edu.lb:10725/170712025-08-21T09:24:16Z
spellingShingle Can AI Save Us from Burnout? Exploring Developer and QA Engineer Well-being
Hamzeh, Sara
status_str publishedVersion
title Can AI Save Us from Burnout? Exploring Developer and QA Engineer Well-being
title_full Can AI Save Us from Burnout? Exploring Developer and QA Engineer Well-being
title_fullStr Can AI Save Us from Burnout? Exploring Developer and QA Engineer Well-being
title_full_unstemmed Can AI Save Us from Burnout? Exploring Developer and QA Engineer Well-being
title_short Can AI Save Us from Burnout? Exploring Developer and QA Engineer Well-being
title_sort Can AI Save Us from Burnout? Exploring Developer and QA Engineer Well-being
url http://hdl.handle.net/10725/17071
https://doi.org/10.26756/th.2023.814
http://libraries.lau.edu.lb/research/laur/terms-of-use/thesis.php