Physicians’ empathy levels in a primary care setting

Background The physician–patient relationship is a crucial element in successful medical care. Empathy is the ability to understand an individual’s subjective experience yet remain as an observer. It plays a major role in establishing a good physician–patient relationship. Objective The aim of this...

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محفوظ في:
التفاصيل البيبلوغرافية
المؤلف الرئيسي: Al-Habbal, Khairat (author)
مؤلفون آخرون: Arawi, Thalia (author)
التنسيق: article
منشور في: 2020
الوصول للمادة أونلاين:http://hdl.handle.net/10725/12035
https://doi.org/10.1093/fampra/cmaa073
http://libraries.lau.edu.lb/research/laur/terms-of-use/articles.php
https://academic.oup.com/fampra/article/37/6/834/5875250?login=true
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author Al-Habbal, Khairat
author2 Arawi, Thalia
author2_role author
author_facet Al-Habbal, Khairat
Arawi, Thalia
author_role author
dc.creator.none.fl_str_mv Al-Habbal, Khairat
Arawi, Thalia
dc.date.none.fl_str_mv 2020-07-28T10:33:50Z
2020-07-28T10:33:50Z
2020
2020-07-28
dc.identifier.none.fl_str_mv 0263-2136
http://hdl.handle.net/10725/12035
https://doi.org/10.1093/fampra/cmaa073
Al-Habbal, K., & Arawi, T. (2020). Physicians’ empathy levels in a primary care setting: perceptions of patients and their physicians, a qualitative study. Family Practice, 37(6), 834-838.
http://libraries.lau.edu.lb/research/laur/terms-of-use/articles.php
https://academic.oup.com/fampra/article/37/6/834/5875250?login=true
dc.language.none.fl_str_mv en
dc.relation.none.fl_str_mv Family Practice
dc.rights.*.fl_str_mv info:eu-repo/semantics/openAccess
dc.title.none.fl_str_mv Physicians’ empathy levels in a primary care setting
perceptions of patients and their physicians, a qualitative study
dc.type.none.fl_str_mv Article
info:eu-repo/semantics/publishedVersion
info:eu-repo/semantics/article
description Background The physician–patient relationship is a crucial element in successful medical care. Empathy is the ability to understand an individual’s subjective experience yet remain as an observer. It plays a major role in establishing a good physician–patient relationship. Objective The aim of this study was to evaluate the perspectives of patients and their corresponding emergency physicians regarding physicians’ empathy levels and to extract themes that both patients and their doctors considered as important for an empathic encounter. Methods This is a qualitative study conducted at a Middle Eastern tertiary care centre Emergency Department (ED) using in-depth semi-structured interviews administered to each participating patient and his/her corresponding ED physician. Empathy-related themes were identified using inductive thematic analysis. Results This study shows that both patients and physicians believe in the importance of empathy in the ED based on four major themes: emotions, interpersonal skills, time and chief complaint. Time and the chief complaint were perceived as barriers by physicians, but not by their patients. Conclusions A gap lies in the expressive communication phase of empathy between the two groups. The four major themes retrieved could form the basis of an empathy measure in the medical encounter in Lebanese and similar settings.
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Al-Habbal, K., & Arawi, T. (2020). Physicians’ empathy levels in a primary care setting: perceptions of patients and their physicians, a qualitative study. Family Practice, 37(6), 834-838.
language_invalid_str_mv en
network_acronym_str LAURepo
network_name_str Lebanese American University repository
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spelling Physicians’ empathy levels in a primary care settingperceptions of patients and their physicians, a qualitative studyAl-Habbal, KhairatArawi, ThaliaBackground The physician–patient relationship is a crucial element in successful medical care. Empathy is the ability to understand an individual’s subjective experience yet remain as an observer. It plays a major role in establishing a good physician–patient relationship. Objective The aim of this study was to evaluate the perspectives of patients and their corresponding emergency physicians regarding physicians’ empathy levels and to extract themes that both patients and their doctors considered as important for an empathic encounter. Methods This is a qualitative study conducted at a Middle Eastern tertiary care centre Emergency Department (ED) using in-depth semi-structured interviews administered to each participating patient and his/her corresponding ED physician. Empathy-related themes were identified using inductive thematic analysis. Results This study shows that both patients and physicians believe in the importance of empathy in the ED based on four major themes: emotions, interpersonal skills, time and chief complaint. Time and the chief complaint were perceived as barriers by physicians, but not by their patients. Conclusions A gap lies in the expressive communication phase of empathy between the two groups. The four major themes retrieved could form the basis of an empathy measure in the medical encounter in Lebanese and similar settings.PublishedN/A2020-07-28T10:33:50Z2020-07-28T10:33:50Z20202020-07-28Articleinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/article0263-2136http://hdl.handle.net/10725/12035https://doi.org/10.1093/fampra/cmaa073Al-Habbal, K., & Arawi, T. (2020). Physicians’ empathy levels in a primary care setting: perceptions of patients and their physicians, a qualitative study. Family Practice, 37(6), 834-838.http://libraries.lau.edu.lb/research/laur/terms-of-use/articles.phphttps://academic.oup.com/fampra/article/37/6/834/5875250?login=trueenFamily Practiceinfo:eu-repo/semantics/openAccessoai:laur.lau.edu.lb:10725/120352021-05-27T07:41:43Z
spellingShingle Physicians’ empathy levels in a primary care setting
Al-Habbal, Khairat
status_str publishedVersion
title Physicians’ empathy levels in a primary care setting
title_full Physicians’ empathy levels in a primary care setting
title_fullStr Physicians’ empathy levels in a primary care setting
title_full_unstemmed Physicians’ empathy levels in a primary care setting
title_short Physicians’ empathy levels in a primary care setting
title_sort Physicians’ empathy levels in a primary care setting
url http://hdl.handle.net/10725/12035
https://doi.org/10.1093/fampra/cmaa073
http://libraries.lau.edu.lb/research/laur/terms-of-use/articles.php
https://academic.oup.com/fampra/article/37/6/834/5875250?login=true