All in the value

Purpose The purpose of this study is to test such effects on brands’ relationships and the perceived value of advertising. Social advertising featuring endorsed brands has significantly grown in the past few years. Companies and social networking sites (SNSs) are hailing such types of advertising as...

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Main Author: Ramadan, Zahy Bashir (author)
Other Authors: Abosag, Ibrahim (author), Zabkar, Vesna (author)
Format: article
Published: 2018
Online Access:http://hdl.handle.net/10725/9827
https://doi.org/10.1108/EJM-03-2017-0189
http://libraries.lau.edu.lb/research/laur/terms-of-use/articles.php
https://www.emeraldinsight.com/doi/full/10.1108/EJM-03-2017-0189
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author Ramadan, Zahy Bashir
author2 Abosag, Ibrahim
Zabkar, Vesna
author2_role author
author
author_facet Ramadan, Zahy Bashir
Abosag, Ibrahim
Zabkar, Vesna
author_role author
dc.creator.none.fl_str_mv Ramadan, Zahy Bashir
Abosag, Ibrahim
Zabkar, Vesna
dc.date.none.fl_str_mv 2018-11-29T14:29:32Z
2018-11-29T14:29:32Z
2018
2018-11-29
dc.identifier.none.fl_str_mv 0309-0566
http://hdl.handle.net/10725/9827
https://doi.org/10.1108/EJM-03-2017-0189
Ramadan, Z. B., Abosag, I., & Zabkar, V. (2018). All in the value: The impact of brand and social network relationships on the perceived value of customer endorsed Facebook advertising. European Journal of Marketing, 52 (7/8), 1704-1726.
http://libraries.lau.edu.lb/research/laur/terms-of-use/articles.php
https://www.emeraldinsight.com/doi/full/10.1108/EJM-03-2017-0189
dc.language.none.fl_str_mv en
dc.relation.none.fl_str_mv European Journal of Marketing
dc.rights.*.fl_str_mv info:eu-repo/semantics/openAccess
dc.title.none.fl_str_mv All in the value
The impact of brand and social network relationships on the perceived value of customer endorsed Facebook advertising
dc.type.none.fl_str_mv Article
info:eu-repo/semantics/publishedVersion
info:eu-repo/semantics/article
description Purpose The purpose of this study is to test such effects on brands’ relationships and the perceived value of advertising. Social advertising featuring endorsed brands has significantly grown in the past few years. Companies and social networking sites (SNSs) are hailing such types of advertising as being more credible to users as they feature their friends’ indirect endorsements; however, the issue of friends’ likability alongside the users’ relationships with the actual SNS is seldom considered with regard to any potential negative/positive effects they might have on brands’ relationships and the perceived value of advertising within SNSs. Design/methodology/approach Taking a customer-centric approach and based on the social information processing theory, this study investigates the influence of friends’ likability and similarity and users’ relationships with the SNS (Facebook, FB) on brands’ relationships and advertising value by using a Web-based survey. The total number of responses included in the analysis is 305. The data were analyzed using structural equation modeling and LISREL 8.8. Findings The findings show that the overall user experience on FB is based on three key areas: socializing with friends, the relationship with the social network itself and the relationship with the advertised brands. These contribute to the perceived value of customer endorsed FB advertising. Research limitations/implications The study discusses various significant implications for online platforms, brands and the success of online advertising within SNSs. Practical implications The study provides managers with discussion on what they need to consider in relation to managing their brand relationship within SNSs and the importance of considering the role FB plays in such relationships. Originality/value This study contributes to the existing literature by making the link between users’ experiences/friendships within SNSs, their relationships with the SNS (FB) itself and their relationships with the advertised brand and examines how these three combined relationships impact the perceived value of the ads by users of FB.
eu_rights_str_mv openAccess
format article
id LAURepo_4bb452419cbe8748dcbfe9a69c4e3304
identifier_str_mv 0309-0566
Ramadan, Z. B., Abosag, I., & Zabkar, V. (2018). All in the value: The impact of brand and social network relationships on the perceived value of customer endorsed Facebook advertising. European Journal of Marketing, 52 (7/8), 1704-1726.
language_invalid_str_mv en
network_acronym_str LAURepo
network_name_str Lebanese American University repository
oai_identifier_str oai:laur.lau.edu.lb:10725/9827
publishDate 2018
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spelling All in the valueThe impact of brand and social network relationships on the perceived value of customer endorsed Facebook advertisingRamadan, Zahy BashirAbosag, IbrahimZabkar, VesnaPurpose The purpose of this study is to test such effects on brands’ relationships and the perceived value of advertising. Social advertising featuring endorsed brands has significantly grown in the past few years. Companies and social networking sites (SNSs) are hailing such types of advertising as being more credible to users as they feature their friends’ indirect endorsements; however, the issue of friends’ likability alongside the users’ relationships with the actual SNS is seldom considered with regard to any potential negative/positive effects they might have on brands’ relationships and the perceived value of advertising within SNSs. Design/methodology/approach Taking a customer-centric approach and based on the social information processing theory, this study investigates the influence of friends’ likability and similarity and users’ relationships with the SNS (Facebook, FB) on brands’ relationships and advertising value by using a Web-based survey. The total number of responses included in the analysis is 305. The data were analyzed using structural equation modeling and LISREL 8.8. Findings The findings show that the overall user experience on FB is based on three key areas: socializing with friends, the relationship with the social network itself and the relationship with the advertised brands. These contribute to the perceived value of customer endorsed FB advertising. Research limitations/implications The study discusses various significant implications for online platforms, brands and the success of online advertising within SNSs. Practical implications The study provides managers with discussion on what they need to consider in relation to managing their brand relationship within SNSs and the importance of considering the role FB plays in such relationships. Originality/value This study contributes to the existing literature by making the link between users’ experiences/friendships within SNSs, their relationships with the SNS (FB) itself and their relationships with the advertised brand and examines how these three combined relationships impact the perceived value of the ads by users of FB.PublishedN/A2018-11-29T14:29:32Z2018-11-29T14:29:32Z20182018-11-29Articleinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/article0309-0566http://hdl.handle.net/10725/9827https://doi.org/10.1108/EJM-03-2017-0189Ramadan, Z. B., Abosag, I., & Zabkar, V. (2018). All in the value: The impact of brand and social network relationships on the perceived value of customer endorsed Facebook advertising. European Journal of Marketing, 52 (7/8), 1704-1726.http://libraries.lau.edu.lb/research/laur/terms-of-use/articles.phphttps://www.emeraldinsight.com/doi/full/10.1108/EJM-03-2017-0189enEuropean Journal of Marketinginfo:eu-repo/semantics/openAccessoai:laur.lau.edu.lb:10725/98272021-04-23T16:03:39Z
spellingShingle All in the value
Ramadan, Zahy Bashir
status_str publishedVersion
title All in the value
title_full All in the value
title_fullStr All in the value
title_full_unstemmed All in the value
title_short All in the value
title_sort All in the value
url http://hdl.handle.net/10725/9827
https://doi.org/10.1108/EJM-03-2017-0189
http://libraries.lau.edu.lb/research/laur/terms-of-use/articles.php
https://www.emeraldinsight.com/doi/full/10.1108/EJM-03-2017-0189