Typology of social media followers

Purpose Luxury brands tend to be hesitant in adopting social media. This matter has created an imminent need to understand the different types of online luxury followers so as to help luxury brands communicate effectively with their consumers, while maintaining the “luxe” image and experience. Accor...

وصف كامل

محفوظ في:
التفاصيل البيبلوغرافية
المؤلف الرئيسي: Ramadan, Zahy (author)
مؤلفون آخرون: Farah, Maya F. (author), Dukenjian, Armig (author)
التنسيق: article
منشور في: 2018
الوصول للمادة أونلاين:http://hdl.handle.net/10725/9828
https://doi.org/10.1108/MIP-01-2018-0039
http://libraries.lau.edu.lb/research/laur/terms-of-use/articles.php
https://www.emeraldinsight.com/doi/full/10.1108/MIP-01-2018-0039
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author Ramadan, Zahy
author2 Farah, Maya F.
Dukenjian, Armig
author2_role author
author
author_facet Ramadan, Zahy
Farah, Maya F.
Dukenjian, Armig
author_role author
dc.creator.none.fl_str_mv Ramadan, Zahy
Farah, Maya F.
Dukenjian, Armig
dc.date.none.fl_str_mv 2018-11-29T14:44:05Z
2018-11-29T14:44:05Z
2018
2018-11-29
dc.identifier.none.fl_str_mv 0263-4503
http://hdl.handle.net/10725/9828
https://doi.org/10.1108/MIP-01-2018-0039
Ramadan, Z., Farah, M. F., & Dukenjian, A. (2018). Typology of social media followers: the case of luxury brands. Marketing Intelligence & Planning, 36(5), 558-571.
http://libraries.lau.edu.lb/research/laur/terms-of-use/articles.php
https://www.emeraldinsight.com/doi/full/10.1108/MIP-01-2018-0039
dc.language.none.fl_str_mv en
dc.relation.none.fl_str_mv Marketing Intelligence & Planning
dc.rights.*.fl_str_mv info:eu-repo/semantics/openAccess
dc.title.none.fl_str_mv Typology of social media followers
the case of luxury brands
dc.type.none.fl_str_mv Article
info:eu-repo/semantics/publishedVersion
info:eu-repo/semantics/article
description Purpose Luxury brands tend to be hesitant in adopting social media. This matter has created an imminent need to understand the different types of online luxury followers so as to help luxury brands communicate effectively with their consumers, while maintaining the “luxe” image and experience. Accordingly, the purpose of this paper is to provide luxury brands with a deeper understanding of their online audience and the strategies needed to engage with them through the different social media platforms. Design/methodology/approach A qualitative approach was utilized in which 24 in-depth interviews were conducted with Lebanese followers of an online luxury brand’s social media pages. Findings The study identifies the presence of six main categories of online luxury followers: pragmatists, bystanders, trend hunters, image seekers, passionate owners, and prime consumers. Each group has a specific engagement and propensity to buy levels. Research limitations/implications Understanding the different segments of luxury brand followers provides a framework for marketing managers that allows them to correctly target their marketing and communication strategies in order to maximize consumer engagement and purchasing behaviors. Originality/value A significant gap exists in the extant literature which offers no understanding of the different luxury brand followers and their different characteristics. This study is the first to offer an exploratory typology of the various luxury brand followers on social media platforms.
eu_rights_str_mv openAccess
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id LAURepo_61fa35d82f3b1ee2d2580ab65aaff8b6
identifier_str_mv 0263-4503
Ramadan, Z., Farah, M. F., & Dukenjian, A. (2018). Typology of social media followers: the case of luxury brands. Marketing Intelligence & Planning, 36(5), 558-571.
language_invalid_str_mv en
network_acronym_str LAURepo
network_name_str Lebanese American University repository
oai_identifier_str oai:laur.lau.edu.lb:10725/9828
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spelling Typology of social media followersthe case of luxury brandsRamadan, ZahyFarah, Maya F.Dukenjian, ArmigPurpose Luxury brands tend to be hesitant in adopting social media. This matter has created an imminent need to understand the different types of online luxury followers so as to help luxury brands communicate effectively with their consumers, while maintaining the “luxe” image and experience. Accordingly, the purpose of this paper is to provide luxury brands with a deeper understanding of their online audience and the strategies needed to engage with them through the different social media platforms. Design/methodology/approach A qualitative approach was utilized in which 24 in-depth interviews were conducted with Lebanese followers of an online luxury brand’s social media pages. Findings The study identifies the presence of six main categories of online luxury followers: pragmatists, bystanders, trend hunters, image seekers, passionate owners, and prime consumers. Each group has a specific engagement and propensity to buy levels. Research limitations/implications Understanding the different segments of luxury brand followers provides a framework for marketing managers that allows them to correctly target their marketing and communication strategies in order to maximize consumer engagement and purchasing behaviors. Originality/value A significant gap exists in the extant literature which offers no understanding of the different luxury brand followers and their different characteristics. This study is the first to offer an exploratory typology of the various luxury brand followers on social media platforms.PublishedN/A2018-11-29T14:44:05Z2018-11-29T14:44:05Z20182018-11-29Articleinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/article0263-4503http://hdl.handle.net/10725/9828https://doi.org/10.1108/MIP-01-2018-0039Ramadan, Z., Farah, M. F., & Dukenjian, A. (2018). Typology of social media followers: the case of luxury brands. Marketing Intelligence & Planning, 36(5), 558-571.http://libraries.lau.edu.lb/research/laur/terms-of-use/articles.phphttps://www.emeraldinsight.com/doi/full/10.1108/MIP-01-2018-0039enMarketing Intelligence & Planninginfo:eu-repo/semantics/openAccessoai:laur.lau.edu.lb:10725/98282021-04-23T15:43:25Z
spellingShingle Typology of social media followers
Ramadan, Zahy
status_str publishedVersion
title Typology of social media followers
title_full Typology of social media followers
title_fullStr Typology of social media followers
title_full_unstemmed Typology of social media followers
title_short Typology of social media followers
title_sort Typology of social media followers
url http://hdl.handle.net/10725/9828
https://doi.org/10.1108/MIP-01-2018-0039
http://libraries.lau.edu.lb/research/laur/terms-of-use/articles.php
https://www.emeraldinsight.com/doi/full/10.1108/MIP-01-2018-0039