Digital Reference Services in Academic Libraries: Towards Building a Cooperative Chat Reference Service in Lebanon
This thesis discusses the implementation of a cooperative chat reference service among Lebanese academic libraries to recognize factors that affect its success or it is failure. In order to do so, an extensive literature review related to Digital Reference Services (DRS) in general, and Chat Referen...
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| Format: | masterThesis |
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2020
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| Online Access: | http://hdl.handle.net/10725/16938 http://libraries.lau.edu.lb/research/laur/terms-of-use/thesis.php |
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