Luxury fashion start-up brands' digital strategies with female Gen Y in the Middle East

Purpose With US$ 320 bn spent on luxury fashion in the Middle East and a growing digital consumer presence, local start-ups must form an integrated online relationship with millennials in order to recruit and retain a viable customer base. Nonetheless, these elements are yet to be extensively and pr...

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Main Author: Ramadan, Zahy (author)
Other Authors: Nsouli, Nour Zakaria (author)
Format: article
Published: 2021
Online Access:http://hdl.handle.net/10725/13009
https://doi.org/10.1108/JFMM-10-2020-0222
http://libraries.lau.edu.lb/research/laur/terms-of-use/articles.php
https://www.emerald.com/insight/content/doi/10.1108/JFMM-10-2020-0222/full/html?utm_source=rss&utm_medium=feed&utm_campaign=rss_journalLatest
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author Ramadan, Zahy
author2 Nsouli, Nour Zakaria
author2_role author
author_facet Ramadan, Zahy
Nsouli, Nour Zakaria
author_role author
dc.creator.none.fl_str_mv Ramadan, Zahy
Nsouli, Nour Zakaria
dc.date.none.fl_str_mv 2021-09-29T09:45:57Z
2021-09-29T09:45:57Z
2021
2021-09-29
dc.identifier.none.fl_str_mv 1361-2026
http://hdl.handle.net/10725/13009
https://doi.org/10.1108/JFMM-10-2020-0222
Ramadan, Z., & Nsouli, N. Z. (2021). Luxury fashion start-up brands' digital strategies with female Gen Y in the Middle East. Journal of Fashion Marketing and Management: An International Journal.
http://libraries.lau.edu.lb/research/laur/terms-of-use/articles.php
https://www.emerald.com/insight/content/doi/10.1108/JFMM-10-2020-0222/full/html?utm_source=rss&utm_medium=feed&utm_campaign=rss_journalLatest
dc.language.none.fl_str_mv en
dc.relation.none.fl_str_mv Journal of Fashion Marketing and Management
dc.rights.*.fl_str_mv info:eu-repo/semantics/openAccess
dc.title.none.fl_str_mv Luxury fashion start-up brands' digital strategies with female Gen Y in the Middle East
dc.type.none.fl_str_mv Article
info:eu-repo/semantics/publishedVersion
info:eu-repo/semantics/article
description Purpose With US$ 320 bn spent on luxury fashion in the Middle East and a growing digital consumer presence, local start-ups must form an integrated online relationship with millennials in order to recruit and retain a viable customer base. Nonetheless, these elements are yet to be extensively and properly researched as the literature is still scarce vis-à-vis this area. Design/methodology/approach A mixed qualitative approach was adopted using both in-depth interviews and focus groups. Two qualitative studies were conducted, with a total of 13 elite respondents and 28 consumer respondents from Saudi Arabia and the United Arab Emirates (UAE) using semi-structured interviews. Four focus groups were also conducted in both countries with six participants each group for triangulation of the findings. Findings The findings enhance current understanding pertaining to Gen Ys' motivations when selecting and engaging online with a luxury fashion start-up brand. The study suggests a detailed strategic framework that can be used in an integrated omni-channel approach. It also discusses the different touchpoints that play a role in influencing luxury consumption across different motivation stages. Originality/value The literature relating to digital strategies for luxury fashion start-up brands in the Middle East is still nascent. This study fills a considerable gap in the literature related to such brands that are aiming to stay relevant amidst the growing impact of the digital landscape on luxury fashion brand shoppers in the Middle East.
eu_rights_str_mv openAccess
format article
id LAURepo_88b271c920490ff65ab8dbc4ca7b36fd
identifier_str_mv 1361-2026
Ramadan, Z., & Nsouli, N. Z. (2021). Luxury fashion start-up brands' digital strategies with female Gen Y in the Middle East. Journal of Fashion Marketing and Management: An International Journal.
language_invalid_str_mv en
network_acronym_str LAURepo
network_name_str Lebanese American University repository
oai_identifier_str oai:laur.lau.edu.lb:10725/13009
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spelling Luxury fashion start-up brands' digital strategies with female Gen Y in the Middle EastRamadan, ZahyNsouli, Nour ZakariaPurpose With US$ 320 bn spent on luxury fashion in the Middle East and a growing digital consumer presence, local start-ups must form an integrated online relationship with millennials in order to recruit and retain a viable customer base. Nonetheless, these elements are yet to be extensively and properly researched as the literature is still scarce vis-à-vis this area. Design/methodology/approach A mixed qualitative approach was adopted using both in-depth interviews and focus groups. Two qualitative studies were conducted, with a total of 13 elite respondents and 28 consumer respondents from Saudi Arabia and the United Arab Emirates (UAE) using semi-structured interviews. Four focus groups were also conducted in both countries with six participants each group for triangulation of the findings. Findings The findings enhance current understanding pertaining to Gen Ys' motivations when selecting and engaging online with a luxury fashion start-up brand. The study suggests a detailed strategic framework that can be used in an integrated omni-channel approach. It also discusses the different touchpoints that play a role in influencing luxury consumption across different motivation stages. Originality/value The literature relating to digital strategies for luxury fashion start-up brands in the Middle East is still nascent. This study fills a considerable gap in the literature related to such brands that are aiming to stay relevant amidst the growing impact of the digital landscape on luxury fashion brand shoppers in the Middle East.Published2021-09-29T09:45:57Z2021-09-29T09:45:57Z20212021-09-29Articleinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/article1361-2026http://hdl.handle.net/10725/13009https://doi.org/10.1108/JFMM-10-2020-0222Ramadan, Z., & Nsouli, N. Z. (2021). Luxury fashion start-up brands' digital strategies with female Gen Y in the Middle East. Journal of Fashion Marketing and Management: An International Journal.http://libraries.lau.edu.lb/research/laur/terms-of-use/articles.phphttps://www.emerald.com/insight/content/doi/10.1108/JFMM-10-2020-0222/full/html?utm_source=rss&utm_medium=feed&utm_campaign=rss_journalLatestenJournal of Fashion Marketing and Managementinfo:eu-repo/semantics/openAccessoai:laur.lau.edu.lb:10725/130092021-09-29T09:56:03Z
spellingShingle Luxury fashion start-up brands' digital strategies with female Gen Y in the Middle East
Ramadan, Zahy
status_str publishedVersion
title Luxury fashion start-up brands' digital strategies with female Gen Y in the Middle East
title_full Luxury fashion start-up brands' digital strategies with female Gen Y in the Middle East
title_fullStr Luxury fashion start-up brands' digital strategies with female Gen Y in the Middle East
title_full_unstemmed Luxury fashion start-up brands' digital strategies with female Gen Y in the Middle East
title_short Luxury fashion start-up brands' digital strategies with female Gen Y in the Middle East
title_sort Luxury fashion start-up brands' digital strategies with female Gen Y in the Middle East
url http://hdl.handle.net/10725/13009
https://doi.org/10.1108/JFMM-10-2020-0222
http://libraries.lau.edu.lb/research/laur/terms-of-use/articles.php
https://www.emerald.com/insight/content/doi/10.1108/JFMM-10-2020-0222/full/html?utm_source=rss&utm_medium=feed&utm_campaign=rss_journalLatest