On the effects of user ratings on the profitability of cloud services
In todays cloud market, providers are taking advantage of consumer reviews and ratings as a new marketing tool to establish their credibility. However, to achieve higher ratings, they need to enhance their service quality which comes with an additional cost. In this paper, we model this conflicting...
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| Other Authors: | , , , |
| Format: | conferenceObject |
| Published: |
2017
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| Online Access: | http://hdl.handle.net/10725/8321 http://dx.doi.org/10.1109/ICWS.2017.8 http://libraries.lau.edu.lb/research/laur/terms-of-use/articles.php https://ieeexplore.ieee.org/abstract/document/8029738/ |
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