Motivated & Engaged: Leveraging Gamification to Reduce Employee Burnout

Purpose – Gamification has emerged as a strategic tool to enhance engagement and foster collaboration within non-game contexts. This study aims to develop and validate a structural framework examining how gamification mediates the relationship between employee engagement, motivation, and burnout wit...

وصف كامل

محفوظ في:
التفاصيل البيبلوغرافية
المؤلف الرئيسي: Barbar, Rana Nizar (author)
التنسيق: masterThesis
منشور في: 2025
الوصول للمادة أونلاين:http://hdl.handle.net/10725/17062
https://doi.org/10.26756/th.2023.805
http://libraries.lau.edu.lb/research/laur/terms-of-use/thesis.php
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author Barbar, Rana Nizar
author_facet Barbar, Rana Nizar
author_role author
dc.creator.none.fl_str_mv Barbar, Rana Nizar
dc.date.none.fl_str_mv 2025-07-03T08:36:30Z
2025-07-03T08:36:30Z
2025
2025-05-07
dc.identifier.none.fl_str_mv http://hdl.handle.net/10725/17062
https://doi.org/10.26756/th.2023.805
http://libraries.lau.edu.lb/research/laur/terms-of-use/thesis.php
dc.language.none.fl_str_mv en
dc.publisher.none.fl_str_mv Lebanese American University
dc.rights.*.fl_str_mv info:eu-repo/semantics/openAccess
dc.title.none.fl_str_mv Motivated & Engaged: Leveraging Gamification to Reduce Employee Burnout
dc.type.none.fl_str_mv Thesis
info:eu-repo/semantics/publishedVersion
info:eu-repo/semantics/masterThesis
description Purpose – Gamification has emerged as a strategic tool to enhance engagement and foster collaboration within non-game contexts. This study aims to develop and validate a structural framework examining how gamification mediates the relationship between employee engagement, motivation, and burnout within the Lebanese workplace context. Design/methodology/approach – A quantitative approach was employed using a structured questionnaire targeting employees aged 18 to 64 across multiple sectors in Lebanon. Data was analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). Measurement and structural models were assessed to evaluate reliability, validity, and path significance. Mediation analysis was performed to test the interaction effect of gamification. Findings – The results confirmed that employee engagement and motivation are both negatively associated with burnout (β = -0.7866, p < 0.01). Importantly, gamification was found to significantly moderate the engagement-burnout relationship (interaction term β = -0.2529, p < 0.05), indicating that individuals with high engagement levels experience significantly lower burnout in the presence of gamified elements. The overall model explained 71% of the variance in burnout (R² = 0.710), reflecting a strong predictive power. Research limitations/implications – The sample was collected using snowball sampling and self-reported measures, which may introduce response bias. Additionally, the current level of gamification adoption in Lebanese organizations remains low, potentially affecting generalizability. Practical implications – The findings offer actionable insights for HR professionals and organizational leaders seeking to mitigate employee burnout. Gamification can serve as a non-monetary motivational lever to boost engagement, enhance productivity, and reduce turnover-related costs. Originality/value – This research adds to the limited empirical evidence on gamification in emerging markets by validating its moderating role in reducing burnout. The study advocates for gamification as a viable tool in employee experience strategies, particularly in resource-constrained environments.
eu_rights_str_mv openAccess
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language_invalid_str_mv en
network_acronym_str LAURepo
network_name_str Lebanese American University repository
oai_identifier_str oai:laur.lau.edu.lb:10725/17062
publishDate 2025
publisher.none.fl_str_mv Lebanese American University
repository.mail.fl_str_mv
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spelling Motivated & Engaged: Leveraging Gamification to Reduce Employee BurnoutBarbar, Rana NizarPurpose – Gamification has emerged as a strategic tool to enhance engagement and foster collaboration within non-game contexts. This study aims to develop and validate a structural framework examining how gamification mediates the relationship between employee engagement, motivation, and burnout within the Lebanese workplace context. Design/methodology/approach – A quantitative approach was employed using a structured questionnaire targeting employees aged 18 to 64 across multiple sectors in Lebanon. Data was analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). Measurement and structural models were assessed to evaluate reliability, validity, and path significance. Mediation analysis was performed to test the interaction effect of gamification. Findings – The results confirmed that employee engagement and motivation are both negatively associated with burnout (β = -0.7866, p < 0.01). Importantly, gamification was found to significantly moderate the engagement-burnout relationship (interaction term β = -0.2529, p < 0.05), indicating that individuals with high engagement levels experience significantly lower burnout in the presence of gamified elements. The overall model explained 71% of the variance in burnout (R² = 0.710), reflecting a strong predictive power. Research limitations/implications – The sample was collected using snowball sampling and self-reported measures, which may introduce response bias. Additionally, the current level of gamification adoption in Lebanese organizations remains low, potentially affecting generalizability. Practical implications – The findings offer actionable insights for HR professionals and organizational leaders seeking to mitigate employee burnout. Gamification can serve as a non-monetary motivational lever to boost engagement, enhance productivity, and reduce turnover-related costs. Originality/value – This research adds to the limited empirical evidence on gamification in emerging markets by validating its moderating role in reducing burnout. The study advocates for gamification as a viable tool in employee experience strategies, particularly in resource-constrained environments.Lebanese American University2025-07-03T08:36:30Z2025-07-03T08:36:30Z20252025-05-07Thesisinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesishttp://hdl.handle.net/10725/17062https://doi.org/10.26756/th.2023.805http://libraries.lau.edu.lb/research/laur/terms-of-use/thesis.phpeninfo:eu-repo/semantics/openAccessoai:laur.lau.edu.lb:10725/170622025-08-21T09:10:16Z
spellingShingle Motivated & Engaged: Leveraging Gamification to Reduce Employee Burnout
Barbar, Rana Nizar
status_str publishedVersion
title Motivated & Engaged: Leveraging Gamification to Reduce Employee Burnout
title_full Motivated & Engaged: Leveraging Gamification to Reduce Employee Burnout
title_fullStr Motivated & Engaged: Leveraging Gamification to Reduce Employee Burnout
title_full_unstemmed Motivated & Engaged: Leveraging Gamification to Reduce Employee Burnout
title_short Motivated & Engaged: Leveraging Gamification to Reduce Employee Burnout
title_sort Motivated & Engaged: Leveraging Gamification to Reduce Employee Burnout
url http://hdl.handle.net/10725/17062
https://doi.org/10.26756/th.2023.805
http://libraries.lau.edu.lb/research/laur/terms-of-use/thesis.php