Quiet Quitting in the Digital Age: The Impact of Technostress and Workload on Emotional Exhaustion leading to Withdrawal, with Supervisory Coaching as a Moderator

Emotional Exhaustion has been on the rise as a result of increased workload and technostress in the workplace. The purpose of this research is to explore how emotional exhaustion influences employee withdrawal behaviors both physical and psychological; and whether supervisory coaching moderates this...

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Main Author: Rizk, Diditta (author)
Format: masterThesis
Published: 2025
Online Access:http://hdl.handle.net/10725/16998
https://doi.org/10.26756/th.2023.785
http://libraries.lau.edu.lb/research/laur/terms-of-use/thesis.php
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author Rizk, Diditta
author_facet Rizk, Diditta
author_role author
dc.creator.none.fl_str_mv Rizk, Diditta
dc.date.none.fl_str_mv 2025-06-20T09:26:47Z
2025-06-20T09:26:47Z
2025
2025-04-24
dc.identifier.none.fl_str_mv http://hdl.handle.net/10725/16998
https://doi.org/10.26756/th.2023.785
http://libraries.lau.edu.lb/research/laur/terms-of-use/thesis.php
dc.language.none.fl_str_mv en
dc.publisher.none.fl_str_mv Lebanese American University
dc.rights.*.fl_str_mv info:eu-repo/semantics/openAccess
dc.title.none.fl_str_mv Quiet Quitting in the Digital Age: The Impact of Technostress and Workload on Emotional Exhaustion leading to Withdrawal, with Supervisory Coaching as a Moderator
dc.type.none.fl_str_mv Thesis
info:eu-repo/semantics/publishedVersion
info:eu-repo/semantics/masterThesis
description Emotional Exhaustion has been on the rise as a result of increased workload and technostress in the workplace. The purpose of this research is to explore how emotional exhaustion influences employee withdrawal behaviors both physical and psychological; and whether supervisory coaching moderates this relationship. It also adds to the limited literature on supervisory coaching in business organizations, specifically, in relation to its impact on withdrawal behaviors. To test the hypotheses set for this study, data was gathered through a survey shared via email, WhatsApp and other social media platforms. The data was then analyzed using SPSS. Results show that technostress and workload both increase emotional exhaustion leading to increased withdrawal behaviors. Also, supervisory coaching moderates the relationship between emotional exhaustion and physical withdrawal but not psychological withdrawal behaviors. Managerial implications, limitations and future research direction are also addressed.
eu_rights_str_mv openAccess
format masterThesis
id LAURepo_b10399613c3100c6ecfa110ee4ce32b0
language_invalid_str_mv en
network_acronym_str LAURepo
network_name_str Lebanese American University repository
oai_identifier_str oai:laur.lau.edu.lb:10725/16998
publishDate 2025
publisher.none.fl_str_mv Lebanese American University
repository.mail.fl_str_mv
repository.name.fl_str_mv
repository_id_str
spelling Quiet Quitting in the Digital Age: The Impact of Technostress and Workload on Emotional Exhaustion leading to Withdrawal, with Supervisory Coaching as a ModeratorRizk, DidittaEmotional Exhaustion has been on the rise as a result of increased workload and technostress in the workplace. The purpose of this research is to explore how emotional exhaustion influences employee withdrawal behaviors both physical and psychological; and whether supervisory coaching moderates this relationship. It also adds to the limited literature on supervisory coaching in business organizations, specifically, in relation to its impact on withdrawal behaviors. To test the hypotheses set for this study, data was gathered through a survey shared via email, WhatsApp and other social media platforms. The data was then analyzed using SPSS. Results show that technostress and workload both increase emotional exhaustion leading to increased withdrawal behaviors. Also, supervisory coaching moderates the relationship between emotional exhaustion and physical withdrawal but not psychological withdrawal behaviors. Managerial implications, limitations and future research direction are also addressed.Lebanese American University2025-06-20T09:26:47Z2025-06-20T09:26:47Z20252025-04-24Thesisinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesishttp://hdl.handle.net/10725/16998https://doi.org/10.26756/th.2023.785http://libraries.lau.edu.lb/research/laur/terms-of-use/thesis.phpeninfo:eu-repo/semantics/openAccessoai:laur.lau.edu.lb:10725/169982025-06-20T09:28:10Z
spellingShingle Quiet Quitting in the Digital Age: The Impact of Technostress and Workload on Emotional Exhaustion leading to Withdrawal, with Supervisory Coaching as a Moderator
Rizk, Diditta
status_str publishedVersion
title Quiet Quitting in the Digital Age: The Impact of Technostress and Workload on Emotional Exhaustion leading to Withdrawal, with Supervisory Coaching as a Moderator
title_full Quiet Quitting in the Digital Age: The Impact of Technostress and Workload on Emotional Exhaustion leading to Withdrawal, with Supervisory Coaching as a Moderator
title_fullStr Quiet Quitting in the Digital Age: The Impact of Technostress and Workload on Emotional Exhaustion leading to Withdrawal, with Supervisory Coaching as a Moderator
title_full_unstemmed Quiet Quitting in the Digital Age: The Impact of Technostress and Workload on Emotional Exhaustion leading to Withdrawal, with Supervisory Coaching as a Moderator
title_short Quiet Quitting in the Digital Age: The Impact of Technostress and Workload on Emotional Exhaustion leading to Withdrawal, with Supervisory Coaching as a Moderator
title_sort Quiet Quitting in the Digital Age: The Impact of Technostress and Workload on Emotional Exhaustion leading to Withdrawal, with Supervisory Coaching as a Moderator
url http://hdl.handle.net/10725/16998
https://doi.org/10.26756/th.2023.785
http://libraries.lau.edu.lb/research/laur/terms-of-use/thesis.php