Agents total quality control and job performances. (c1997)

Includes bibliographical references.

محفوظ في:
التفاصيل البيبلوغرافية
المؤلف الرئيسي: Damiani, Nadim N. (author)
التنسيق: masterThesis
منشور في: 1997
الموضوعات:
الوصول للمادة أونلاين:http://hdl.handle.net/10725/772
https://doi.org/10.26756/th.1997.31
http://libraries.lau.edu.lb/research/laur/terms-of-use/thesis.php
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_version_ 1864513454888452096
author Damiani, Nadim N.
author_facet Damiani, Nadim N.
author_role author
dc.creator.none.fl_str_mv Damiani, Nadim N.
dc.date.none.fl_str_mv 1997
1997-02
2011-10-14T08:07:41Z
2011-10-14T08:07:41Z
2011-10-14
dc.identifier.none.fl_str_mv http://hdl.handle.net/10725/772
https://doi.org/10.26756/th.1997.31
http://libraries.lau.edu.lb/research/laur/terms-of-use/thesis.php
dc.language.none.fl_str_mv en
dc.rights.*.fl_str_mv info:eu-repo/semantics/openAccess
dc.subject.none.fl_str_mv Quality control -- Lebanon
American Life Insurance Company (ALICO) -- Lebanon -- Case studies
Performance standards -- Lebanon -- Case studies
dc.title.none.fl_str_mv Agents total quality control and job performances. (c1997)
A case study, the American Life Insurance Company, Lebanon
dc.type.none.fl_str_mv Thesis
info:eu-repo/semantics/publishedVersion
info:eu-repo/semantics/masterThesis
description Includes bibliographical references.
eu_rights_str_mv openAccess
format masterThesis
id LAURepo_b83e46d6fa84f82f1258a96eccd4a2cf
language_invalid_str_mv en
network_acronym_str LAURepo
network_name_str Lebanese American University repository
oai_identifier_str oai:laur.lau.edu.lb:10725/772
publishDate 1997
repository.mail.fl_str_mv
repository.name.fl_str_mv
repository_id_str
spelling Agents total quality control and job performances. (c1997)A case study, the American Life Insurance Company, LebanonDamiani, Nadim N.Quality control -- LebanonAmerican Life Insurance Company (ALICO) -- Lebanon -- Case studiesPerformance standards -- Lebanon -- Case studiesIncludes bibliographical references.The concept of total quality control has been adopted by several multinational companies in the world . Due to the increased competition, managers are working hard to achieve quality and provide excellent service in order to reach customer satisfaction . Because of the importance of satisfying customers, companies need to develop and implement a total quality control program in order to maintain their reputation in the community at large . The purpose of this research is to tillCOver the weaknesses in ALICO's total quality control, and try to find remedies to them . The leading focus during the entire research is to analyze these weaknesses and take corrective measures in order to improve job perfonnance.1 bound copy: iv, 51 leaves; tables available at RNL.2011-10-14T08:07:41Z2011-10-14T08:07:41Z19972011-10-141997-02Thesisinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesishttp://hdl.handle.net/10725/772https://doi.org/10.26756/th.1997.31http://libraries.lau.edu.lb/research/laur/terms-of-use/thesis.phpeninfo:eu-repo/semantics/openAccessoai:laur.lau.edu.lb:10725/7722023-02-02T08:10:19Z
spellingShingle Agents total quality control and job performances. (c1997)
Damiani, Nadim N.
Quality control -- Lebanon
American Life Insurance Company (ALICO) -- Lebanon -- Case studies
Performance standards -- Lebanon -- Case studies
status_str publishedVersion
title Agents total quality control and job performances. (c1997)
title_full Agents total quality control and job performances. (c1997)
title_fullStr Agents total quality control and job performances. (c1997)
title_full_unstemmed Agents total quality control and job performances. (c1997)
title_short Agents total quality control and job performances. (c1997)
title_sort Agents total quality control and job performances. (c1997)
topic Quality control -- Lebanon
American Life Insurance Company (ALICO) -- Lebanon -- Case studies
Performance standards -- Lebanon -- Case studies
url http://hdl.handle.net/10725/772
https://doi.org/10.26756/th.1997.31
http://libraries.lau.edu.lb/research/laur/terms-of-use/thesis.php