Emerging tensions in selling sustainable solutions: a future research agenda

In this article, we examine how the transition to selling sustainable solutions creates tensions within the sales organization and across associated organizations, including suppliers and customers. Specifically, we examine the existing literature that has focused on how tensions arise within an org...

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محفوظ في:
التفاصيل البيبلوغرافية
المؤلف الرئيسي: Fischer, Heiko (author)
مؤلفون آخرون: Rangarajan, Deva (author), Gabler, Colin B. (author), Keränen, Joona (author), Itani, Omar (author), Landers, Myles (author)
التنسيق: article
منشور في: 2025
الوصول للمادة أونلاين:http://hdl.handle.net/10725/17747
https://doi.org/10.1080/08853134.2025.2608588
http://libraries.lau.edu.lb/research/laur/terms-of-use/articles.php
https://www.tandfonline.com/doi/full/10.1080/08853134.2025.2608588
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author Fischer, Heiko
author2 Rangarajan, Deva
Gabler, Colin B.
Keränen, Joona
Itani, Omar
Landers, Myles
author2_role author
author
author
author
author
author_facet Fischer, Heiko
Rangarajan, Deva
Gabler, Colin B.
Keränen, Joona
Itani, Omar
Landers, Myles
author_role author
dc.creator.none.fl_str_mv Fischer, Heiko
Rangarajan, Deva
Gabler, Colin B.
Keränen, Joona
Itani, Omar
Landers, Myles
dc.date.none.fl_str_mv 2025
2025
2026-02-24T13:55:41Z
2026-02-24T13:55:41Z
dc.identifier.none.fl_str_mv 0885-3134
http://hdl.handle.net/10725/17747
https://doi.org/10.1080/08853134.2025.2608588
Fischer, H., Rangarajan, D., Gabler, C. B., Keränen, J., Itani, O., & Landers, M. (2025). Emerging tensions in selling sustainable solutions: a future research agenda. Journal of Personal Selling & Sales Management, 1-24.
http://libraries.lau.edu.lb/research/laur/terms-of-use/articles.php
https://www.tandfonline.com/doi/full/10.1080/08853134.2025.2608588
dc.language.none.fl_str_mv en
dc.relation.none.fl_str_mv Journal of Personal Selling & Sales Management
dc.rights.*.fl_str_mv info:eu-repo/semantics/openAccess
dc.title.none.fl_str_mv Emerging tensions in selling sustainable solutions: a future research agenda
dc.type.none.fl_str_mv Article
info:eu-repo/semantics/publishedVersion
info:eu-repo/semantics/article
description In this article, we examine how the transition to selling sustainable solutions creates tensions within the sales organization and across associated organizations, including suppliers and customers. Specifically, we examine the existing literature that has focused on how tensions arise within an organization during times of change and use this lens to identify potential challenges facing the sales function when tasked with selling sustainable solutions. We analyze how tensions manifest within the sales function (vertical tensions) and between sales and other departments, as well as between suppliers and buyers (horizontal tensions). The article demonstrates that sustainability tensions, unlike other literature streams, are an underexplored topic in the B2B sales literature, presenting avenues for future research. Building on a review of the literature on sustainability in other disciplines, we develop a research agenda that can inform future sales research on selling sustainable solutions. The identified set of research questions was evaluated by 40 academics and 30 business professionals from around the world, and a prioritized set of research questions relevant to both academic and practitioner audiences is presented. We discuss the theoretical implications of our research and offer some implications for practitioners.
eu_rights_str_mv openAccess
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id LAURepo_bae85a87f2d50db646de1059a3699838
identifier_str_mv 0885-3134
Fischer, H., Rangarajan, D., Gabler, C. B., Keränen, J., Itani, O., & Landers, M. (2025). Emerging tensions in selling sustainable solutions: a future research agenda. Journal of Personal Selling & Sales Management, 1-24.
language_invalid_str_mv en
network_acronym_str LAURepo
network_name_str Lebanese American University repository
oai_identifier_str oai:laur.lau.edu.lb:10725/17747
publishDate 2025
repository.mail.fl_str_mv
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repository_id_str
spelling Emerging tensions in selling sustainable solutions: a future research agendaFischer, HeikoRangarajan, DevaGabler, Colin B.Keränen, JoonaItani, OmarLanders, MylesIn this article, we examine how the transition to selling sustainable solutions creates tensions within the sales organization and across associated organizations, including suppliers and customers. Specifically, we examine the existing literature that has focused on how tensions arise within an organization during times of change and use this lens to identify potential challenges facing the sales function when tasked with selling sustainable solutions. We analyze how tensions manifest within the sales function (vertical tensions) and between sales and other departments, as well as between suppliers and buyers (horizontal tensions). The article demonstrates that sustainability tensions, unlike other literature streams, are an underexplored topic in the B2B sales literature, presenting avenues for future research. Building on a review of the literature on sustainability in other disciplines, we develop a research agenda that can inform future sales research on selling sustainable solutions. The identified set of research questions was evaluated by 40 academics and 30 business professionals from around the world, and a prioritized set of research questions relevant to both academic and practitioner audiences is presented. We discuss the theoretical implications of our research and offer some implications for practitioners.Published2026-02-24T13:55:41Z2026-02-24T13:55:41Z20252025Articleinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/article0885-3134http://hdl.handle.net/10725/17747https://doi.org/10.1080/08853134.2025.2608588Fischer, H., Rangarajan, D., Gabler, C. B., Keränen, J., Itani, O., & Landers, M. (2025). Emerging tensions in selling sustainable solutions: a future research agenda. Journal of Personal Selling & Sales Management, 1-24.http://libraries.lau.edu.lb/research/laur/terms-of-use/articles.phphttps://www.tandfonline.com/doi/full/10.1080/08853134.2025.2608588enJournal of Personal Selling & Sales Managementinfo:eu-repo/semantics/openAccessoai:laur.lau.edu.lb:10725/177472026-02-24T13:55:41Z
spellingShingle Emerging tensions in selling sustainable solutions: a future research agenda
Fischer, Heiko
status_str publishedVersion
title Emerging tensions in selling sustainable solutions: a future research agenda
title_full Emerging tensions in selling sustainable solutions: a future research agenda
title_fullStr Emerging tensions in selling sustainable solutions: a future research agenda
title_full_unstemmed Emerging tensions in selling sustainable solutions: a future research agenda
title_short Emerging tensions in selling sustainable solutions: a future research agenda
title_sort Emerging tensions in selling sustainable solutions: a future research agenda
url http://hdl.handle.net/10725/17747
https://doi.org/10.1080/08853134.2025.2608588
http://libraries.lau.edu.lb/research/laur/terms-of-use/articles.php
https://www.tandfonline.com/doi/full/10.1080/08853134.2025.2608588