The Use of Supply Chain Metrics in Lebanon

One standard in measuring supply chain management success is that established by the SCOR model. The SCOR model was created by a management consulting firm of the Supply Chain Council which relies on specific performance measures that are related to the five-core process building blocks: Plan, Sourc...

وصف كامل

محفوظ في:
التفاصيل البيبلوغرافية
المؤلف الرئيسي: Huballah, Zeina (author)
التنسيق: masterThesis
منشور في: 2020
الموضوعات:
الوصول للمادة أونلاين:http://hdl.handle.net/10725/13524
https://doi.org/10.26756/th.2022.279
http://libraries.lau.edu.lb/research/laur/terms-of-use/thesis.php
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الوصف
الملخص:One standard in measuring supply chain management success is that established by the SCOR model. The SCOR model was created by a management consulting firm of the Supply Chain Council which relies on specific performance measures that are related to the five-core process building blocks: Plan, Source, Make, Deliver, and Return with a sixth block of “Enable” added later. With its origins in Western/Developed Countries, there is some question about the applicability of the same metric system in Low- and Middle-Income Countries. This thesis relies on a survey methodology to explore the extent to which companies across multiple industries are measuring the SCOR Level 1 and Level 2 metrics in Lebanon and the MENA region. The results of the survey are analyzed via two machine learning techniques – an unsupervised clustering technique (kMeans) to identify companies with similar behavior relative to the SCOR metrics and a supervised learning technique (Classification Trees) to ascertain which company demographics (ie industry, age, size, age of employees, and SCOR familiarity) dictate cluster membership.