The Impact of Inclusion on Organizational Citizenship Behavior

Purpose – This research aims to study the relationships between inclusion, diversity management and organizational citizenship behavior. It also aims at exploring the role of diversity management in the workplace as a mediator. Our attempt is to examine the importance of inclusion and diversity mana...

وصف كامل

محفوظ في:
التفاصيل البيبلوغرافية
المؤلف الرئيسي: Hamdan, Lara (author)
التنسيق: masterThesis
منشور في: 2023
الموضوعات:
الوصول للمادة أونلاين:http://hdl.handle.net/10725/15124
https://doi.org/10.26756/th.2023.609
http://libraries.lau.edu.lb/research/laur/terms-of-use/thesis.php
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author Hamdan, Lara
author_facet Hamdan, Lara
author_role author
dc.creator.none.fl_str_mv Hamdan, Lara
dc.date.none.fl_str_mv 2023-10-24T05:58:26Z
2023-10-24T05:58:26Z
2023
2023-05-16
dc.identifier.none.fl_str_mv http://hdl.handle.net/10725/15124
https://doi.org/10.26756/th.2023.609
http://libraries.lau.edu.lb/research/laur/terms-of-use/thesis.php
dc.language.none.fl_str_mv en
dc.publisher.none.fl_str_mv Lebanese American University
dc.rights.*.fl_str_mv info:eu-repo/semantics/openAccess
dc.subject.none.fl_str_mv Organizational behavior
Diversity in the workplace
Industrial management
Lebanese American University -- Dissertations
Dissertations, Academic
dc.title.none.fl_str_mv The Impact of Inclusion on Organizational Citizenship Behavior
The Mediating Role of Diversity Management
dc.type.none.fl_str_mv Thesis
info:eu-repo/semantics/publishedVersion
info:eu-repo/semantics/masterThesis
description Purpose – This research aims to study the relationships between inclusion, diversity management and organizational citizenship behavior. It also aims at exploring the role of diversity management in the workplace as a mediator. Our attempt is to examine the importance of inclusion and diversity management in initiating organizational citizenship behaviors in employees. To add to prior literature and to fill gaps as recommended, this study aims at examining the different dimensions of inclusion and diversity management. In addition, we will be examining two different contexts; Lebanon and the MENA region and this will enable us to compare the results and formulate a better picture on the current workplace status regarding our study. We aim to ensure that our findings indicate the direct relationship between inclusion, diversity management and organizational citizenship behavior, and how diversity management serves as a mediator between inclusion and organizational citizenship behavior. Methodology – A total of 498 working employees were sent on a 24 close–ended questionnaire divided into 4 sections which were measured using a 5-point scale. Findings – Findings indicate that the model’s direct relationships were supported between Inclusion, Diversity Management and Organizational Citizenship Behavior. In addition, results have also reported the mediating effect of Diversity Management between Inclusion and OCB. Practical implications – Organizations should give priority to inclusive practices including granting equal chances and developing a sense of belonging.
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network_acronym_str LAURepo
network_name_str Lebanese American University repository
oai_identifier_str oai:laur.lau.edu.lb:10725/15124
publishDate 2023
publisher.none.fl_str_mv Lebanese American University
repository.mail.fl_str_mv
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spelling The Impact of Inclusion on Organizational Citizenship BehaviorThe Mediating Role of Diversity ManagementHamdan, LaraOrganizational behaviorDiversity in the workplaceIndustrial managementLebanese American University -- DissertationsDissertations, AcademicPurpose – This research aims to study the relationships between inclusion, diversity management and organizational citizenship behavior. It also aims at exploring the role of diversity management in the workplace as a mediator. Our attempt is to examine the importance of inclusion and diversity management in initiating organizational citizenship behaviors in employees. To add to prior literature and to fill gaps as recommended, this study aims at examining the different dimensions of inclusion and diversity management. In addition, we will be examining two different contexts; Lebanon and the MENA region and this will enable us to compare the results and formulate a better picture on the current workplace status regarding our study. We aim to ensure that our findings indicate the direct relationship between inclusion, diversity management and organizational citizenship behavior, and how diversity management serves as a mediator between inclusion and organizational citizenship behavior. Methodology – A total of 498 working employees were sent on a 24 close–ended questionnaire divided into 4 sections which were measured using a 5-point scale. Findings – Findings indicate that the model’s direct relationships were supported between Inclusion, Diversity Management and Organizational Citizenship Behavior. In addition, results have also reported the mediating effect of Diversity Management between Inclusion and OCB. Practical implications – Organizations should give priority to inclusive practices including granting equal chances and developing a sense of belonging.1 online resource (ix, 76 leaves):ill.Includes bibliographical references (leaves 55-65)LAU.SOB.SK3.26/Jan/2023Lebanese American University2023-10-24T05:58:26Z2023-10-24T05:58:26Z20232023-05-16Thesisinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesishttp://hdl.handle.net/10725/15124https://doi.org/10.26756/th.2023.609http://libraries.lau.edu.lb/research/laur/terms-of-use/thesis.phpeninfo:eu-repo/semantics/openAccessoai:laur.lau.edu.lb:10725/151242023-12-05T06:29:36Z
spellingShingle The Impact of Inclusion on Organizational Citizenship Behavior
Hamdan, Lara
Organizational behavior
Diversity in the workplace
Industrial management
Lebanese American University -- Dissertations
Dissertations, Academic
status_str publishedVersion
title The Impact of Inclusion on Organizational Citizenship Behavior
title_full The Impact of Inclusion on Organizational Citizenship Behavior
title_fullStr The Impact of Inclusion on Organizational Citizenship Behavior
title_full_unstemmed The Impact of Inclusion on Organizational Citizenship Behavior
title_short The Impact of Inclusion on Organizational Citizenship Behavior
title_sort The Impact of Inclusion on Organizational Citizenship Behavior
topic Organizational behavior
Diversity in the workplace
Industrial management
Lebanese American University -- Dissertations
Dissertations, Academic
url http://hdl.handle.net/10725/15124
https://doi.org/10.26756/th.2023.609
http://libraries.lau.edu.lb/research/laur/terms-of-use/thesis.php