The moderating role of 360-degree appraisal between engagement and innovative behaviors Available to Purchase

Engaged employees are a critical asset in any business. This is largely because engaged employees tend to proffer innovative solutions to complex problems in the workplace. The purpose of this paper is to examine the relationship between engagement and innovation as moderated by the use of 360-degre...

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Main Author: Karkoulian, Silva (author)
Other Authors: Srour, F. Jordan (author), Messarra, Leila Canaan (author)
Format: article
Published: 2019
Online Access:http://hdl.handle.net/10725/17287
https://doi.org/10.1108/IJPPM-09-2018-0321
http://libraries.lau.edu.lb/research/laur/terms-of-use/articles.php
https://www.emerald.com/ijppm/article-abstract/69/2/361/164958/The-moderating-role-of-360-degree-appraisal?redirectedFrom=fulltext
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author Karkoulian, Silva
author2 Srour, F. Jordan
Messarra, Leila Canaan
author2_role author
author
author_facet Karkoulian, Silva
Srour, F. Jordan
Messarra, Leila Canaan
author_role author
dc.creator.none.fl_str_mv Karkoulian, Silva
Srour, F. Jordan
Messarra, Leila Canaan
dc.date.none.fl_str_mv 2019-09-04
2020
2025-09-25T11:42:01Z
2025-09-25T11:42:01Z
dc.identifier.none.fl_str_mv 1741-0401
http://hdl.handle.net/10725/17287
https://doi.org/10.1108/IJPPM-09-2018-0321
Karkoulian, S., Srour, J., & Canaan Messarra, L. (2020). The moderating role of 360-degree appraisal between engagement and innovative behaviors. International Journal of Productivity and Performance Management, 69(2), 361-381.
http://libraries.lau.edu.lb/research/laur/terms-of-use/articles.php
https://www.emerald.com/ijppm/article-abstract/69/2/361/164958/The-moderating-role-of-360-degree-appraisal?redirectedFrom=fulltext
dc.language.none.fl_str_mv en
dc.relation.none.fl_str_mv International Journal of Productivity and Performance Management
dc.rights.*.fl_str_mv info:eu-repo/semantics/openAccess
dc.title.none.fl_str_mv The moderating role of 360-degree appraisal between engagement and innovative behaviors Available to Purchase
dc.type.none.fl_str_mv Article
info:eu-repo/semantics/publishedVersion
info:eu-repo/semantics/article
description Engaged employees are a critical asset in any business. This is largely because engaged employees tend to proffer innovative solutions to complex problems in the workplace. The purpose of this paper is to examine the relationship between engagement and innovation as moderated by the use of 360-degree evaluation. Design/methodology/approach A survey targeting employees in Lebanon solicited their perceptions of 360-degree evaluation, engagement and innovative behaviors along with a statement as to whether their firm used 360-degree evaluations or not. Structural equation modeling (SEM) was used to test the moderating effect of 360-degree evaluations on the latent variables of engagement and three facets of innovation. Findings SEM results show that 360-degree evaluations serve to enhance engaged employees’ innovative work behavior. However, ideation (creation and implementation) behaviors are more strongly influenced by the presence of 360-degree evaluation as compared to their “tangible” counterpart (technology and financial resource use). Research limitations/implications Respondents selected for this research were randomly sampled employees in Lebanon. A stronger study strategy would be to study paired departments within organizations – one implementing 360-degree evaluation and another not implementing it. Practical implications Managers, seeking to engender and strengthen innovative behaviors in engaged employees, should utilize 360-degree evaluation processes. Furthermore, the 360-degree evaluations should be designed to probe both tangible (technology and financial resource use) and intangible (idea generation and implementation) facets of innovation. Originality/value This study yields a deeper understanding of the relationship between engagement and innovative behaviors in the workplace along with managerial insights into the design and use of 360-degree evaluation.
eu_rights_str_mv openAccess
format article
id LAURepo_dc90673eba353d7ded3f387377fef498
identifier_str_mv 1741-0401
Karkoulian, S., Srour, J., & Canaan Messarra, L. (2020). The moderating role of 360-degree appraisal between engagement and innovative behaviors. International Journal of Productivity and Performance Management, 69(2), 361-381.
language_invalid_str_mv en
network_acronym_str LAURepo
network_name_str Lebanese American University repository
oai_identifier_str oai:laur.lau.edu.lb:10725/17287
publishDate 2019
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spelling The moderating role of 360-degree appraisal between engagement and innovative behaviors Available to PurchaseKarkoulian, SilvaSrour, F. JordanMessarra, Leila CanaanEngaged employees are a critical asset in any business. This is largely because engaged employees tend to proffer innovative solutions to complex problems in the workplace. The purpose of this paper is to examine the relationship between engagement and innovation as moderated by the use of 360-degree evaluation. Design/methodology/approach A survey targeting employees in Lebanon solicited their perceptions of 360-degree evaluation, engagement and innovative behaviors along with a statement as to whether their firm used 360-degree evaluations or not. Structural equation modeling (SEM) was used to test the moderating effect of 360-degree evaluations on the latent variables of engagement and three facets of innovation. Findings SEM results show that 360-degree evaluations serve to enhance engaged employees’ innovative work behavior. However, ideation (creation and implementation) behaviors are more strongly influenced by the presence of 360-degree evaluation as compared to their “tangible” counterpart (technology and financial resource use). Research limitations/implications Respondents selected for this research were randomly sampled employees in Lebanon. A stronger study strategy would be to study paired departments within organizations – one implementing 360-degree evaluation and another not implementing it. Practical implications Managers, seeking to engender and strengthen innovative behaviors in engaged employees, should utilize 360-degree evaluation processes. Furthermore, the 360-degree evaluations should be designed to probe both tangible (technology and financial resource use) and intangible (idea generation and implementation) facets of innovation. Originality/value This study yields a deeper understanding of the relationship between engagement and innovative behaviors in the workplace along with managerial insights into the design and use of 360-degree evaluation.Published2025-09-25T11:42:01Z2025-09-25T11:42:01Z20202019-09-04Articleinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/article1741-0401http://hdl.handle.net/10725/17287https://doi.org/10.1108/IJPPM-09-2018-0321Karkoulian, S., Srour, J., & Canaan Messarra, L. (2020). The moderating role of 360-degree appraisal between engagement and innovative behaviors. International Journal of Productivity and Performance Management, 69(2), 361-381.http://libraries.lau.edu.lb/research/laur/terms-of-use/articles.phphttps://www.emerald.com/ijppm/article-abstract/69/2/361/164958/The-moderating-role-of-360-degree-appraisal?redirectedFrom=fulltextenInternational Journal of Productivity and Performance Managementinfo:eu-repo/semantics/openAccessoai:laur.lau.edu.lb:10725/172872025-09-25T11:42:01Z
spellingShingle The moderating role of 360-degree appraisal between engagement and innovative behaviors Available to Purchase
Karkoulian, Silva
status_str publishedVersion
title The moderating role of 360-degree appraisal between engagement and innovative behaviors Available to Purchase
title_full The moderating role of 360-degree appraisal between engagement and innovative behaviors Available to Purchase
title_fullStr The moderating role of 360-degree appraisal between engagement and innovative behaviors Available to Purchase
title_full_unstemmed The moderating role of 360-degree appraisal between engagement and innovative behaviors Available to Purchase
title_short The moderating role of 360-degree appraisal between engagement and innovative behaviors Available to Purchase
title_sort The moderating role of 360-degree appraisal between engagement and innovative behaviors Available to Purchase
url http://hdl.handle.net/10725/17287
https://doi.org/10.1108/IJPPM-09-2018-0321
http://libraries.lau.edu.lb/research/laur/terms-of-use/articles.php
https://www.emerald.com/ijppm/article-abstract/69/2/361/164958/The-moderating-role-of-360-degree-appraisal?redirectedFrom=fulltext