The interplay of morality, emotional labor, and customer injustice: How salesperson experiences shape job satisfaction
Despite the significant role emotions play in business-to-business (B2B) sales transactions, the impact of salesperson emotional labor on well-being, specifically job satisfaction, has garnered limited attention. To address this gap, the present study examines the relationships among salesperson mor...
Saved in:
| Main Author: | |
|---|---|
| Other Authors: | , , , |
| Format: | article |
| Published: |
2024
|
| Online Access: | http://hdl.handle.net/10725/16394 https://doi.org/10.1016/j.indmarman.2024.11.014 http://libraries.lau.edu.lb/research/laur/terms-of-use/articles.php https://www.sciencedirect.com/science/article/pii/S0019850124001937 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|