Knowledge management formal and informal mentoring

Purpose – As businesses continue to forge ahead in the twenty‐first century, knowledge management (KM) has materialized as a significant differentiator. The process of creating new knowledge, sharing, and preserving such knowledge, is crucial for achieving competitive advantage. To gain maximum bene...

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Main Author: Karkoulian, Silva (author)
Other Authors: Halawi, Leila A. (author), McCarthy, Richard V. (author)
Format: article
Published: 2008
Online Access:http://hdl.handle.net/10725/3754
http://dx.doi.org/10.1108/09696470810898384
http://libraries.lau.edu.lb/research/laur/terms-of-use/articles.php
http://www.emeraldinsight.com/doi/full/10.1108/09696470810898384
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author Karkoulian, Silva
author2 Halawi, Leila A.
McCarthy, Richard V.
author2_role author
author
author_facet Karkoulian, Silva
Halawi, Leila A.
McCarthy, Richard V.
author_role author
dc.creator.none.fl_str_mv Karkoulian, Silva
Halawi, Leila A.
McCarthy, Richard V.
dc.date.none.fl_str_mv 2008
2016-05-10T12:40:51Z
2016-05-10T12:40:51Z
2016-05-10
dc.identifier.none.fl_str_mv 0969-6474
http://hdl.handle.net/10725/3754
http://dx.doi.org/10.1108/09696470810898384
Karkoulian, S., Halawi, L. A., & McCarthy, R. V. (2008). Knowledge management formal and informal mentoring: An empirical investigation in Lebanese banks. The Learning Organization, 15(5), 409-420.
http://libraries.lau.edu.lb/research/laur/terms-of-use/articles.php
http://www.emeraldinsight.com/doi/full/10.1108/09696470810898384
dc.language.none.fl_str_mv en
dc.relation.none.fl_str_mv The Learning Organization
dc.rights.*.fl_str_mv info:eu-repo/semantics/openAccess
dc.title.none.fl_str_mv Knowledge management formal and informal mentoring
An empirical investigation in Lebanese banks
dc.type.none.fl_str_mv Article
info:eu-repo/semantics/publishedVersion
info:eu-repo/semantics/article
description Purpose – As businesses continue to forge ahead in the twenty‐first century, knowledge management (KM) has materialized as a significant differentiator. The process of creating new knowledge, sharing, and preserving such knowledge, is crucial for achieving competitive advantage. To gain maximum benefit from new knowledge, it must be efficiently integrated into the organization within a continuous knowledge life cycle. In this respect, mentoring is becoming ever more effective as a means to facilitate knowledge creation and sharing and build intellectual capital. This study aims to examine how both formal and informal mentoring enhances KM in the Lebanese banking sector. Design/methodology/approach – Professionals in the Lebanese banking sector were surveyed to measure their perception of the impact of mentoring on their willingness to share information within the organization on both a formal and informal basis. A Pearson correlation was conducted to test the hypotheses. Findings– Results suggest that informal mentoring is highly correlated with KM; whereby the more employees practice mentoring willingly the more knowledge will be shared, preserved, and used within the organization. However, there was little support for formal mentoring. Practical implications – The results suggest that management should be highly supportive of informal mentoring as a means to capture and retain organizational knowledge. They should design and reward informal mentoring processes within the organization. Originality/value – This paper adds to the existing mentoring literature by empirically testing the relationship between mentoring and KM.
eu_rights_str_mv openAccess
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id LAURepo_eab124619f5ccdbde6e564dcdf6b1e1e
identifier_str_mv 0969-6474
Karkoulian, S., Halawi, L. A., & McCarthy, R. V. (2008). Knowledge management formal and informal mentoring: An empirical investigation in Lebanese banks. The Learning Organization, 15(5), 409-420.
language_invalid_str_mv en
network_acronym_str LAURepo
network_name_str Lebanese American University repository
oai_identifier_str oai:laur.lau.edu.lb:10725/3754
publishDate 2008
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spelling Knowledge management formal and informal mentoringAn empirical investigation in Lebanese banksKarkoulian, SilvaHalawi, Leila A.McCarthy, Richard V.Purpose – As businesses continue to forge ahead in the twenty‐first century, knowledge management (KM) has materialized as a significant differentiator. The process of creating new knowledge, sharing, and preserving such knowledge, is crucial for achieving competitive advantage. To gain maximum benefit from new knowledge, it must be efficiently integrated into the organization within a continuous knowledge life cycle. In this respect, mentoring is becoming ever more effective as a means to facilitate knowledge creation and sharing and build intellectual capital. This study aims to examine how both formal and informal mentoring enhances KM in the Lebanese banking sector. Design/methodology/approach – Professionals in the Lebanese banking sector were surveyed to measure their perception of the impact of mentoring on their willingness to share information within the organization on both a formal and informal basis. A Pearson correlation was conducted to test the hypotheses. Findings– Results suggest that informal mentoring is highly correlated with KM; whereby the more employees practice mentoring willingly the more knowledge will be shared, preserved, and used within the organization. However, there was little support for formal mentoring. Practical implications – The results suggest that management should be highly supportive of informal mentoring as a means to capture and retain organizational knowledge. They should design and reward informal mentoring processes within the organization. Originality/value – This paper adds to the existing mentoring literature by empirically testing the relationship between mentoring and KM.PublishedN/A2016-05-10T12:40:51Z2016-05-10T12:40:51Z20082016-05-10Articleinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/article0969-6474http://hdl.handle.net/10725/3754http://dx.doi.org/10.1108/09696470810898384Karkoulian, S., Halawi, L. A., & McCarthy, R. V. (2008). Knowledge management formal and informal mentoring: An empirical investigation in Lebanese banks. The Learning Organization, 15(5), 409-420.http://libraries.lau.edu.lb/research/laur/terms-of-use/articles.phphttp://www.emeraldinsight.com/doi/full/10.1108/09696470810898384enThe Learning Organizationinfo:eu-repo/semantics/openAccessoai:laur.lau.edu.lb:10725/37542021-03-19T09:10:05Z
spellingShingle Knowledge management formal and informal mentoring
Karkoulian, Silva
status_str publishedVersion
title Knowledge management formal and informal mentoring
title_full Knowledge management formal and informal mentoring
title_fullStr Knowledge management formal and informal mentoring
title_full_unstemmed Knowledge management formal and informal mentoring
title_short Knowledge management formal and informal mentoring
title_sort Knowledge management formal and informal mentoring
url http://hdl.handle.net/10725/3754
http://dx.doi.org/10.1108/09696470810898384
http://libraries.lau.edu.lb/research/laur/terms-of-use/articles.php
http://www.emeraldinsight.com/doi/full/10.1108/09696470810898384