Shaping Perceptions: Advertising and The Non-Western Consumer in the Era of Diversity and Inclusion

Thesis (M.B.A.) -- Business Administration, May 2024.

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Main Author: Saad, Celine (author)
Format: masterThesis
Published: 2024
Subjects:
Online Access:http://hdl.handle.net/10725/15994
https://doi.org/10.26756/th.2023.688
http://libraries.lau.edu.lb/research/laur/terms-of-use/thesis.php
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author Saad, Celine
author_facet Saad, Celine
author_role author
dc.creator.none.fl_str_mv Saad, Celine
dc.date.none.fl_str_mv 2024-08-19T09:27:58Z
2024-08-19T09:27:58Z
2024
2024-05-20
dc.identifier.none.fl_str_mv http://hdl.handle.net/10725/15994
https://doi.org/10.26756/th.2023.688
http://libraries.lau.edu.lb/research/laur/terms-of-use/thesis.php
dc.language.none.fl_str_mv en
dc.publisher.none.fl_str_mv Lebanese American University
dc.rights.*.fl_str_mv info:eu-repo/semantics/openAccess
dc.subject.none.fl_str_mv Advertising -- Management
Branding (Marketing) -- Management
Consumers -- Attitudes
Communication in marketing
Lebanese American University -- Dissertations
Dissertations, Academic
dc.title.none.fl_str_mv Shaping Perceptions: Advertising and The Non-Western Consumer in the Era of Diversity and Inclusion
dc.type.none.fl_str_mv Thesis
info:eu-repo/semantics/publishedVersion
info:eu-repo/semantics/masterThesis
description Thesis (M.B.A.) -- Business Administration, May 2024.
eu_rights_str_mv openAccess
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language_invalid_str_mv en
network_acronym_str LAURepo
network_name_str Lebanese American University repository
oai_identifier_str oai:laur.lau.edu.lb:10725/15994
publishDate 2024
publisher.none.fl_str_mv Lebanese American University
repository.mail.fl_str_mv
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spelling Shaping Perceptions: Advertising and The Non-Western Consumer in the Era of Diversity and InclusionSaad, CelineAdvertising -- ManagementBranding (Marketing) -- ManagementConsumers -- AttitudesCommunication in marketingLebanese American University -- DissertationsDissertations, AcademicThesis (M.B.A.) -- Business Administration, May 2024.Includes bibliographical references (leaves 35-50)Diversity and inclusion are relevant concepts nowadays especially as minority/marginalized groups and those that do not fit the “standards” are fighting for a wider representation on different levels. For brands, it is important to understand consumers’ values and triggers to better address them. Especially with brands focusing more on social responsibility, of which being responsible towards individuals in society. Advertising and such topics remain understudied in a non-western context, hence the value of this research. This study aims to highlight the importance of diversity and inclusion in ads by examining its impact on brand trustworthiness, purchase intention, and willingness to pay premium, all three being key factors for the sustainability of a brand. A conceptual model was developed and tested using data collected from university students via an experiment in which a questionnaire was provided to two groups: one with an inclusive mock up ad and another non-inclusive. A total of 118 questionnaires were returned. The conceptual model was tested using the Smart PLS 4.0 software. The results indicated that diversity and inclusion directly impact brand trustworthiness, which in turn positively affects purchase intention and willingness to pay premium. Diversity and inclusion also have an indirect effect on purchase intention and willingness to pay premium through the mediating role of brand trustworthiness. The relationships in the model and the inferred outcomes have major practical implications for the marketing field. However, the study presents some limitations, of which the sample size. Recommendations for future research are presented.1 online resource (xiv, 53 leaves): col. ill.Lebanese American University2024-08-19T09:27:58Z2024-08-19T09:27:58Z20242024-05-20Thesisinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesishttp://hdl.handle.net/10725/15994https://doi.org/10.26756/th.2023.688http://libraries.lau.edu.lb/research/laur/terms-of-use/thesis.phpeninfo:eu-repo/semantics/openAccessoai:laur.lau.edu.lb:10725/159942024-12-11T06:46:18Z
spellingShingle Shaping Perceptions: Advertising and The Non-Western Consumer in the Era of Diversity and Inclusion
Saad, Celine
Advertising -- Management
Branding (Marketing) -- Management
Consumers -- Attitudes
Communication in marketing
Lebanese American University -- Dissertations
Dissertations, Academic
status_str publishedVersion
title Shaping Perceptions: Advertising and The Non-Western Consumer in the Era of Diversity and Inclusion
title_full Shaping Perceptions: Advertising and The Non-Western Consumer in the Era of Diversity and Inclusion
title_fullStr Shaping Perceptions: Advertising and The Non-Western Consumer in the Era of Diversity and Inclusion
title_full_unstemmed Shaping Perceptions: Advertising and The Non-Western Consumer in the Era of Diversity and Inclusion
title_short Shaping Perceptions: Advertising and The Non-Western Consumer in the Era of Diversity and Inclusion
title_sort Shaping Perceptions: Advertising and The Non-Western Consumer in the Era of Diversity and Inclusion
topic Advertising -- Management
Branding (Marketing) -- Management
Consumers -- Attitudes
Communication in marketing
Lebanese American University -- Dissertations
Dissertations, Academic
url http://hdl.handle.net/10725/15994
https://doi.org/10.26756/th.2023.688
http://libraries.lau.edu.lb/research/laur/terms-of-use/thesis.php