Do Social Media Marketing Activities Improve Brand Loyalty? An Empirical Study on Luxury Fashion Brands

<p>This research aims to investigate the impact of social media marketing activities (SMMa) on brand loyalty directly and through mediating variables community engagement and lovemark. To propose a research model, we used the theories including lovemark theory, engagement theory and brand equi...

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محفوظ في:
التفاصيل البيبلوغرافية
المؤلف الرئيسي: Abdulla H. Fetais (14151081) (author)
مؤلفون آخرون: Raed S. Algharabat (14151084) (author), Abdullah Aljafari (14151087) (author), Nripendra P. Rana (14047252) (author)
منشور في: 2022
الموضوعات:
الوسوم: إضافة وسم
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author Abdulla H. Fetais (14151081)
author2 Raed S. Algharabat (14151084)
Abdullah Aljafari (14151087)
Nripendra P. Rana (14047252)
author2_role author
author
author
author_facet Abdulla H. Fetais (14151081)
Raed S. Algharabat (14151084)
Abdullah Aljafari (14151087)
Nripendra P. Rana (14047252)
author_role author
dc.creator.none.fl_str_mv Abdulla H. Fetais (14151081)
Raed S. Algharabat (14151084)
Abdullah Aljafari (14151087)
Nripendra P. Rana (14047252)
dc.date.none.fl_str_mv 2022-11-22T21:13:19Z
dc.identifier.none.fl_str_mv 10.1007/s10796-022-10264-7
dc.relation.none.fl_str_mv https://figshare.com/articles/journal_contribution/Do_Social_Media_Marketing_Activities_Improve_Brand_Loyalty_An_Empirical_Study_on_Luxury_Fashion_Brands/21597273
dc.rights.none.fl_str_mv CC BY 4.0
info:eu-repo/semantics/openAccess
dc.subject.none.fl_str_mv Distributed computing and systems software
Information systems
Computer Networks and Communications
Information Systems
Theoretical Computer Science
Software
dc.title.none.fl_str_mv Do Social Media Marketing Activities Improve Brand Loyalty? An Empirical Study on Luxury Fashion Brands
dc.type.none.fl_str_mv Text
Journal contribution
info:eu-repo/semantics/publishedVersion
text
contribution to journal
description <p>This research aims to investigate the impact of social media marketing activities (SMMa) on brand loyalty directly and through mediating variables community engagement and lovemark. To propose a research model, we used the theories including lovemark theory, engagement theory and brand equity theory. As a result, this research investigates the impact of SMMa, community engagement, and lovemark on brand loyalty. Using an online survey, we collected data from 464 female participants who are following luxury fashion brands on major social networking sites including Facebook, Instagram, Snapchat, and Twitter. Results using PLS revealed that SMMa positively influences community engagement and lovemark. Moreover, we find positive relationships between community engagement, lovemark and brand loyalty. However, we find that SMMa has no direct influence on brand loyalty.</p><h2>Other Information</h2> <p> Published in: Information Systems Frontiers<br> License: <a href="https://creativecommons.org/licenses/by/4.0" target="_blank">https://creativecommons.org/licenses/by/4.0</a><br>See article on publisher's website: <a href="http://dx.doi.org/10.1007/s10796-022-10264-7" target="_blank">http://dx.doi.org/10.1007/s10796-022-10264-7</a></p>
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id Manara2_028b216ccc6c2d3a0a4237aacc3d7d35
identifier_str_mv 10.1007/s10796-022-10264-7
network_acronym_str Manara2
network_name_str Manara2
oai_identifier_str oai:figshare.com:article/21597273
publishDate 2022
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rights_invalid_str_mv CC BY 4.0
spelling Do Social Media Marketing Activities Improve Brand Loyalty? An Empirical Study on Luxury Fashion BrandsAbdulla H. Fetais (14151081)Raed S. Algharabat (14151084)Abdullah Aljafari (14151087)Nripendra P. Rana (14047252)Distributed computing and systems softwareInformation systemsComputer Networks and CommunicationsInformation SystemsTheoretical Computer ScienceSoftware<p>This research aims to investigate the impact of social media marketing activities (SMMa) on brand loyalty directly and through mediating variables community engagement and lovemark. To propose a research model, we used the theories including lovemark theory, engagement theory and brand equity theory. As a result, this research investigates the impact of SMMa, community engagement, and lovemark on brand loyalty. Using an online survey, we collected data from 464 female participants who are following luxury fashion brands on major social networking sites including Facebook, Instagram, Snapchat, and Twitter. Results using PLS revealed that SMMa positively influences community engagement and lovemark. Moreover, we find positive relationships between community engagement, lovemark and brand loyalty. However, we find that SMMa has no direct influence on brand loyalty.</p><h2>Other Information</h2> <p> Published in: Information Systems Frontiers<br> License: <a href="https://creativecommons.org/licenses/by/4.0" target="_blank">https://creativecommons.org/licenses/by/4.0</a><br>See article on publisher's website: <a href="http://dx.doi.org/10.1007/s10796-022-10264-7" target="_blank">http://dx.doi.org/10.1007/s10796-022-10264-7</a></p>2022-11-22T21:13:19ZTextJournal contributioninfo:eu-repo/semantics/publishedVersiontextcontribution to journal10.1007/s10796-022-10264-7https://figshare.com/articles/journal_contribution/Do_Social_Media_Marketing_Activities_Improve_Brand_Loyalty_An_Empirical_Study_on_Luxury_Fashion_Brands/21597273CC BY 4.0info:eu-repo/semantics/openAccessoai:figshare.com:article/215972732022-11-22T21:13:19Z
spellingShingle Do Social Media Marketing Activities Improve Brand Loyalty? An Empirical Study on Luxury Fashion Brands
Abdulla H. Fetais (14151081)
Distributed computing and systems software
Information systems
Computer Networks and Communications
Information Systems
Theoretical Computer Science
Software
status_str publishedVersion
title Do Social Media Marketing Activities Improve Brand Loyalty? An Empirical Study on Luxury Fashion Brands
title_full Do Social Media Marketing Activities Improve Brand Loyalty? An Empirical Study on Luxury Fashion Brands
title_fullStr Do Social Media Marketing Activities Improve Brand Loyalty? An Empirical Study on Luxury Fashion Brands
title_full_unstemmed Do Social Media Marketing Activities Improve Brand Loyalty? An Empirical Study on Luxury Fashion Brands
title_short Do Social Media Marketing Activities Improve Brand Loyalty? An Empirical Study on Luxury Fashion Brands
title_sort Do Social Media Marketing Activities Improve Brand Loyalty? An Empirical Study on Luxury Fashion Brands
topic Distributed computing and systems software
Information systems
Computer Networks and Communications
Information Systems
Theoretical Computer Science
Software