The influence of knowledge management practices on e-government success

<h3>Purpose</h3><p dir="ltr">This paper aims to examine the perceived influence of knowledge management (KM) practices on the success of e-government initiatives. This paper proposes a framework depicting the overall perspective of the interactions between the environment...

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Main Author: Emad Abu-Shanab (16456758) (author)
Other Authors: Issa Shehabat (18068668) (author)
Published: 2018
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author Emad Abu-Shanab (16456758)
author2 Issa Shehabat (18068668)
author2_role author
author_facet Emad Abu-Shanab (16456758)
Issa Shehabat (18068668)
author_role author
dc.creator.none.fl_str_mv Emad Abu-Shanab (16456758)
Issa Shehabat (18068668)
dc.date.none.fl_str_mv 2018-10-12T03:00:00Z
dc.identifier.none.fl_str_mv 10.1108/tg-02-2018-0016
dc.relation.none.fl_str_mv https://figshare.com/articles/journal_contribution/The_influence_of_knowledge_management_practices_on_e-government_success/25303558
dc.rights.none.fl_str_mv CC BY 4.0
info:eu-repo/semantics/openAccess
dc.subject.none.fl_str_mv Human society
Policy and administration
Information and computing sciences
Information systems
Library and information studies
Knowledge management
E-government
Public employees
ICT
Knowledge resources
dc.title.none.fl_str_mv The influence of knowledge management practices on e-government success
dc.type.none.fl_str_mv Text
Journal contribution
info:eu-repo/semantics/publishedVersion
text
contribution to journal
description <h3>Purpose</h3><p dir="ltr">This paper aims to examine the perceived influence of knowledge management (KM) practices on the success of e-government initiatives. This paper proposes a framework depicting the overall perspective of the interactions between the environment and KM practices and associated processes in the context of e-government.</p><h3>Design/methodology/approach</h3><p dir="ltr">A conceptual framework was built to set the stage for empirical analysis, which included four major constituents: IT infrastructure, administrative issues, KM practices and e-government projects success. A sample of 181 civil servants completed a survey measuring the factors included in the research model. Structural equation modeling technique was used to test the model.</p><h3>Findings</h3><p dir="ltr">Results have identified IT infrastructure and administrative issues as significant predictors of e-government projects’ success, where the relationship was mediated by KM practices. The model explained 52.7 per cent of the variance in e-government success.</p><h3>Research limitations/implications</h3><p dir="ltr">Governments need to enforce policies to encourage KM practices and make available the needed infrastructure for such environment. The sample size and the new Arabic survey used in the study are the major limitations, where more research is encouraged to validate the instrument and generalize the findings to different environments.</p><h3>Originality/value</h3><p dir="ltr">This study is the first in Jordan, and one of the few that related e-government to KM practices by proposing a comprehensive model that sums the factors related to such relationship. Its value stems from its sample of public employees and the support of its proposed framework.</p><h2>Other Information</h2><p dir="ltr">Published in: Transforming Government: People, Process and Policy<br>License: <a href="https://creativecommons.org/licenses/by/4.0/" target="_blank">https://creativecommons.org/licenses/by/4.0/</a><br>See article on publisher's website: <a href="https://dx.doi.org/10.1108/tg-02-2018-0016" target="_blank">https://dx.doi.org/10.1108/tg-02-2018-0016</a></p>
eu_rights_str_mv openAccess
id Manara2_16145b286c4e7740a76ebbab6cc52dd3
identifier_str_mv 10.1108/tg-02-2018-0016
network_acronym_str Manara2
network_name_str Manara2
oai_identifier_str oai:figshare.com:article/25303558
publishDate 2018
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rights_invalid_str_mv CC BY 4.0
spelling The influence of knowledge management practices on e-government successEmad Abu-Shanab (16456758)Issa Shehabat (18068668)Human societyPolicy and administrationInformation and computing sciencesInformation systemsLibrary and information studiesKnowledge managementE-governmentPublic employeesICTKnowledge resources<h3>Purpose</h3><p dir="ltr">This paper aims to examine the perceived influence of knowledge management (KM) practices on the success of e-government initiatives. This paper proposes a framework depicting the overall perspective of the interactions between the environment and KM practices and associated processes in the context of e-government.</p><h3>Design/methodology/approach</h3><p dir="ltr">A conceptual framework was built to set the stage for empirical analysis, which included four major constituents: IT infrastructure, administrative issues, KM practices and e-government projects success. A sample of 181 civil servants completed a survey measuring the factors included in the research model. Structural equation modeling technique was used to test the model.</p><h3>Findings</h3><p dir="ltr">Results have identified IT infrastructure and administrative issues as significant predictors of e-government projects’ success, where the relationship was mediated by KM practices. The model explained 52.7 per cent of the variance in e-government success.</p><h3>Research limitations/implications</h3><p dir="ltr">Governments need to enforce policies to encourage KM practices and make available the needed infrastructure for such environment. The sample size and the new Arabic survey used in the study are the major limitations, where more research is encouraged to validate the instrument and generalize the findings to different environments.</p><h3>Originality/value</h3><p dir="ltr">This study is the first in Jordan, and one of the few that related e-government to KM practices by proposing a comprehensive model that sums the factors related to such relationship. Its value stems from its sample of public employees and the support of its proposed framework.</p><h2>Other Information</h2><p dir="ltr">Published in: Transforming Government: People, Process and Policy<br>License: <a href="https://creativecommons.org/licenses/by/4.0/" target="_blank">https://creativecommons.org/licenses/by/4.0/</a><br>See article on publisher's website: <a href="https://dx.doi.org/10.1108/tg-02-2018-0016" target="_blank">https://dx.doi.org/10.1108/tg-02-2018-0016</a></p>2018-10-12T03:00:00ZTextJournal contributioninfo:eu-repo/semantics/publishedVersiontextcontribution to journal10.1108/tg-02-2018-0016https://figshare.com/articles/journal_contribution/The_influence_of_knowledge_management_practices_on_e-government_success/25303558CC BY 4.0info:eu-repo/semantics/openAccessoai:figshare.com:article/253035582018-10-12T03:00:00Z
spellingShingle The influence of knowledge management practices on e-government success
Emad Abu-Shanab (16456758)
Human society
Policy and administration
Information and computing sciences
Information systems
Library and information studies
Knowledge management
E-government
Public employees
ICT
Knowledge resources
status_str publishedVersion
title The influence of knowledge management practices on e-government success
title_full The influence of knowledge management practices on e-government success
title_fullStr The influence of knowledge management practices on e-government success
title_full_unstemmed The influence of knowledge management practices on e-government success
title_short The influence of knowledge management practices on e-government success
title_sort The influence of knowledge management practices on e-government success
topic Human society
Policy and administration
Information and computing sciences
Information systems
Library and information studies
Knowledge management
E-government
Public employees
ICT
Knowledge resources