Stereotyping human-like virtual influencers in retailing: Does warmth prevail over competence?

<p>Building upon the Stereotype Content Model (SCM), the current research provides insights into how virtual influencers (VIs) influence consumer responses. More specifically, it investigates the associations between the VI's anthropomorphism and stereotypical judgments of the VI's w...

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محفوظ في:
التفاصيل البيبلوغرافية
المؤلف الرئيسي: Kamel El Hedhli (17100172) (author)
مؤلفون آخرون: Haithem Zourrig (17100175) (author), Amr Al Khateeb (17869367) (author), Ibrahim Alnawas (17777137) (author)
منشور في: 2023
الموضوعات:
الوسوم: إضافة وسم
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author Kamel El Hedhli (17100172)
author2 Haithem Zourrig (17100175)
Amr Al Khateeb (17869367)
Ibrahim Alnawas (17777137)
author2_role author
author
author
author_facet Kamel El Hedhli (17100172)
Haithem Zourrig (17100175)
Amr Al Khateeb (17869367)
Ibrahim Alnawas (17777137)
author_role author
dc.creator.none.fl_str_mv Kamel El Hedhli (17100172)
Haithem Zourrig (17100175)
Amr Al Khateeb (17869367)
Ibrahim Alnawas (17777137)
dc.date.none.fl_str_mv 2023-11-01T00:00:00Z
dc.identifier.none.fl_str_mv 10.1016/j.jretconser.2023.103459
dc.relation.none.fl_str_mv https://figshare.com/articles/journal_contribution/Stereotyping_human-like_virtual_influencers_in_retailing_Does_warmth_prevail_over_competence_/25107605
dc.rights.none.fl_str_mv CC BY 4.0
info:eu-repo/semantics/openAccess
dc.subject.none.fl_str_mv Commerce, management, tourism and services
Marketing
Virtual influencer
Anthropomorphism
Stereotype content model
Warmth
Competence
dc.title.none.fl_str_mv Stereotyping human-like virtual influencers in retailing: Does warmth prevail over competence?
dc.type.none.fl_str_mv Text
Journal contribution
info:eu-repo/semantics/publishedVersion
text
contribution to journal
description <p>Building upon the Stereotype Content Model (SCM), the current research provides insights into how virtual influencers (VIs) influence consumer responses. More specifically, it investigates the associations between the VI's anthropomorphism and stereotypical judgments of the VI's warmth and competence as well as the differential and mediating roles of these stereotypes in influencing consumers' willingness to follow the VI's recommendations and purchase intentions. The results support the idea that anthropomorphizing VIs has a direct bearing on stereotyping VIs along the competence and warmth dimensions of the SCM. Consistent with the “Primacy-of-Warmth Effect” hypothesis, the study's findings show that perceived warmth, compared to perceived competence, is positively more associated with consumers' willingness to follow the VI's recommendations. Furthermore, the findings reveal that perceived warmth mediates the association between the VI's anthropomorphism and consumers' willingness to follow the VI's recommendations. However, the findings lend partial support to the mediating role of competence. The willingness to follow the VI's recommendations, in turn, is positively associated with purchase intention. The paper wraps up with some implications for research and practice.</p><h2>Other Information</h2> <p> Published in: Journal of Retailing and Consumer Services<br> License: <a href="http://creativecommons.org/licenses/by/4.0/" target="_blank">http://creativecommons.org/licenses/by/4.0/</a><br>See article on publisher's website: <a href="https://dx.doi.org/10.1016/j.jretconser.2023.103459" target="_blank">https://dx.doi.org/10.1016/j.jretconser.2023.103459</a></p>
eu_rights_str_mv openAccess
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identifier_str_mv 10.1016/j.jretconser.2023.103459
network_acronym_str Manara2
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oai_identifier_str oai:figshare.com:article/25107605
publishDate 2023
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spelling Stereotyping human-like virtual influencers in retailing: Does warmth prevail over competence?Kamel El Hedhli (17100172)Haithem Zourrig (17100175)Amr Al Khateeb (17869367)Ibrahim Alnawas (17777137)Commerce, management, tourism and servicesMarketingVirtual influencerAnthropomorphismStereotype content modelWarmthCompetence<p>Building upon the Stereotype Content Model (SCM), the current research provides insights into how virtual influencers (VIs) influence consumer responses. More specifically, it investigates the associations between the VI's anthropomorphism and stereotypical judgments of the VI's warmth and competence as well as the differential and mediating roles of these stereotypes in influencing consumers' willingness to follow the VI's recommendations and purchase intentions. The results support the idea that anthropomorphizing VIs has a direct bearing on stereotyping VIs along the competence and warmth dimensions of the SCM. Consistent with the “Primacy-of-Warmth Effect” hypothesis, the study's findings show that perceived warmth, compared to perceived competence, is positively more associated with consumers' willingness to follow the VI's recommendations. Furthermore, the findings reveal that perceived warmth mediates the association between the VI's anthropomorphism and consumers' willingness to follow the VI's recommendations. However, the findings lend partial support to the mediating role of competence. The willingness to follow the VI's recommendations, in turn, is positively associated with purchase intention. The paper wraps up with some implications for research and practice.</p><h2>Other Information</h2> <p> Published in: Journal of Retailing and Consumer Services<br> License: <a href="http://creativecommons.org/licenses/by/4.0/" target="_blank">http://creativecommons.org/licenses/by/4.0/</a><br>See article on publisher's website: <a href="https://dx.doi.org/10.1016/j.jretconser.2023.103459" target="_blank">https://dx.doi.org/10.1016/j.jretconser.2023.103459</a></p>2023-11-01T00:00:00ZTextJournal contributioninfo:eu-repo/semantics/publishedVersiontextcontribution to journal10.1016/j.jretconser.2023.103459https://figshare.com/articles/journal_contribution/Stereotyping_human-like_virtual_influencers_in_retailing_Does_warmth_prevail_over_competence_/25107605CC BY 4.0info:eu-repo/semantics/openAccessoai:figshare.com:article/251076052023-11-01T00:00:00Z
spellingShingle Stereotyping human-like virtual influencers in retailing: Does warmth prevail over competence?
Kamel El Hedhli (17100172)
Commerce, management, tourism and services
Marketing
Virtual influencer
Anthropomorphism
Stereotype content model
Warmth
Competence
status_str publishedVersion
title Stereotyping human-like virtual influencers in retailing: Does warmth prevail over competence?
title_full Stereotyping human-like virtual influencers in retailing: Does warmth prevail over competence?
title_fullStr Stereotyping human-like virtual influencers in retailing: Does warmth prevail over competence?
title_full_unstemmed Stereotyping human-like virtual influencers in retailing: Does warmth prevail over competence?
title_short Stereotyping human-like virtual influencers in retailing: Does warmth prevail over competence?
title_sort Stereotyping human-like virtual influencers in retailing: Does warmth prevail over competence?
topic Commerce, management, tourism and services
Marketing
Virtual influencer
Anthropomorphism
Stereotype content model
Warmth
Competence