Ecotourism supply chain during the COVID-19 pandemic: A real case study

<p dir="ltr">The coronavirus (COVID-19) disease has caused serious and irreversible damage to the ecotourism industry, posing serious challenges to all parts of the ecotourism supply chain. The ecotourism supply chain is made up of various components, the most important of which are...

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Main Author: Seyyed Mehdi Hosseini (17191786) (author)
Other Authors: Mohammad Mahdi Paydar (17191789) (author), Mehdi Alizadeh (17191792) (author), Chefi Triki (14158860) (author)
Published: 2021
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author Seyyed Mehdi Hosseini (17191786)
author2 Mohammad Mahdi Paydar (17191789)
Mehdi Alizadeh (17191792)
Chefi Triki (14158860)
author2_role author
author
author
author_facet Seyyed Mehdi Hosseini (17191786)
Mohammad Mahdi Paydar (17191789)
Mehdi Alizadeh (17191792)
Chefi Triki (14158860)
author_role author
dc.creator.none.fl_str_mv Seyyed Mehdi Hosseini (17191786)
Mohammad Mahdi Paydar (17191789)
Mehdi Alizadeh (17191792)
Chefi Triki (14158860)
dc.date.none.fl_str_mv 2021-12-01T00:00:00Z
dc.identifier.none.fl_str_mv 10.1016/j.asoc.2021.107919
dc.relation.none.fl_str_mv https://figshare.com/articles/journal_contribution/Ecotourism_supply_chain_during_the_COVID-19_pandemic_A_real_case_study/24339979
dc.rights.none.fl_str_mv CC BY 4.0
info:eu-repo/semantics/openAccess
dc.subject.none.fl_str_mv Commerce, management, tourism and services
Tourism
Information and computing sciences
Data management and data science
Software engineering
Ecotourism
Ecotourism supply chain (ESC)
Customer satisfaction
Mathematical model
COVID-19 pandemic
dc.title.none.fl_str_mv Ecotourism supply chain during the COVID-19 pandemic: A real case study
dc.type.none.fl_str_mv Text
Journal contribution
info:eu-repo/semantics/publishedVersion
text
contribution to journal
description <p dir="ltr">The coronavirus (COVID-19) disease has caused serious and irreversible damage to the ecotourism industry, posing serious challenges to all parts of the ecotourism supply chain. The ecotourism supply chain is made up of various components, the most important of which are ecotourism centers. During these pandemic times, the primary concerns of these centers are to improve their deplorable economic conditions and retain customers for the post-coronavirus era. As a result, an investigation should be conducted to address these concerns and provide appropriate solutions to help them overcome the challenges that have emerged. To achieve the research goal, a bi-objective mathematical model for the ecotourism supply chain in an uncertain environment is developed, accounting for the effects of COVID-19. The first objective function minimizes the total cost of the supply chain, while the second maximizes customer satisfaction. The proposed mathematical model is solved using a fuzzy goal programming (FGP) method. A sensitivity analysis study is also carried out to examine the performance of some basic parameters. Furthermore, the model is tested in a real case study to determine its efficacy. Finally, some effective managerial insights are proposed to improve the situation of the centers during the pandemic.</p><h2>Other Information</h2><p dir="ltr">Published in: Applied Soft Computing<br>License: <a href="http://creativecommons.org/licenses/by/4.0/" target="_blank">http://creativecommons.org/licenses/by/4.0/</a><br>See article on publisher's website: <a href="https://dx.doi.org/10.1016/j.asoc.2021.107919" target="_blank">https://dx.doi.org/10.1016/j.asoc.2021.107919</a></p>
eu_rights_str_mv openAccess
id Manara2_291f249b0a5a135cf9820865175254b3
identifier_str_mv 10.1016/j.asoc.2021.107919
network_acronym_str Manara2
network_name_str Manara2
oai_identifier_str oai:figshare.com:article/24339979
publishDate 2021
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rights_invalid_str_mv CC BY 4.0
spelling Ecotourism supply chain during the COVID-19 pandemic: A real case studySeyyed Mehdi Hosseini (17191786)Mohammad Mahdi Paydar (17191789)Mehdi Alizadeh (17191792)Chefi Triki (14158860)Commerce, management, tourism and servicesTourismInformation and computing sciencesData management and data scienceSoftware engineeringEcotourismEcotourism supply chain (ESC)Customer satisfactionMathematical modelCOVID-19 pandemic<p dir="ltr">The coronavirus (COVID-19) disease has caused serious and irreversible damage to the ecotourism industry, posing serious challenges to all parts of the ecotourism supply chain. The ecotourism supply chain is made up of various components, the most important of which are ecotourism centers. During these pandemic times, the primary concerns of these centers are to improve their deplorable economic conditions and retain customers for the post-coronavirus era. As a result, an investigation should be conducted to address these concerns and provide appropriate solutions to help them overcome the challenges that have emerged. To achieve the research goal, a bi-objective mathematical model for the ecotourism supply chain in an uncertain environment is developed, accounting for the effects of COVID-19. The first objective function minimizes the total cost of the supply chain, while the second maximizes customer satisfaction. The proposed mathematical model is solved using a fuzzy goal programming (FGP) method. A sensitivity analysis study is also carried out to examine the performance of some basic parameters. Furthermore, the model is tested in a real case study to determine its efficacy. Finally, some effective managerial insights are proposed to improve the situation of the centers during the pandemic.</p><h2>Other Information</h2><p dir="ltr">Published in: Applied Soft Computing<br>License: <a href="http://creativecommons.org/licenses/by/4.0/" target="_blank">http://creativecommons.org/licenses/by/4.0/</a><br>See article on publisher's website: <a href="https://dx.doi.org/10.1016/j.asoc.2021.107919" target="_blank">https://dx.doi.org/10.1016/j.asoc.2021.107919</a></p>2021-12-01T00:00:00ZTextJournal contributioninfo:eu-repo/semantics/publishedVersiontextcontribution to journal10.1016/j.asoc.2021.107919https://figshare.com/articles/journal_contribution/Ecotourism_supply_chain_during_the_COVID-19_pandemic_A_real_case_study/24339979CC BY 4.0info:eu-repo/semantics/openAccessoai:figshare.com:article/243399792021-12-01T00:00:00Z
spellingShingle Ecotourism supply chain during the COVID-19 pandemic: A real case study
Seyyed Mehdi Hosseini (17191786)
Commerce, management, tourism and services
Tourism
Information and computing sciences
Data management and data science
Software engineering
Ecotourism
Ecotourism supply chain (ESC)
Customer satisfaction
Mathematical model
COVID-19 pandemic
status_str publishedVersion
title Ecotourism supply chain during the COVID-19 pandemic: A real case study
title_full Ecotourism supply chain during the COVID-19 pandemic: A real case study
title_fullStr Ecotourism supply chain during the COVID-19 pandemic: A real case study
title_full_unstemmed Ecotourism supply chain during the COVID-19 pandemic: A real case study
title_short Ecotourism supply chain during the COVID-19 pandemic: A real case study
title_sort Ecotourism supply chain during the COVID-19 pandemic: A real case study
topic Commerce, management, tourism and services
Tourism
Information and computing sciences
Data management and data science
Software engineering
Ecotourism
Ecotourism supply chain (ESC)
Customer satisfaction
Mathematical model
COVID-19 pandemic