Impact of SERVQUAL Dimensions on Customer Satisfaction with Ambulance Service Call Center Questioning System: Case of Qatar

<h3>Background</h3><p dir="ltr">To achieve the Qatar National Vision 2030, the healthcare sector in Qatar seeks to adopt a patient-centered approach. This promotes the general public engagement to participate in decision-making processes. To be involved and proactive, cus...

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Main Author: Zied Gherissi (18505311) (author)
Other Authors: Guillaume Alinier (6952004) (author), Beenu Mago (18505313) (author)
Published: 2024
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