Advancing sustainable performance management in the hospitality industry: A novel framework based on a health-inclusive balanced scorecard

<p>Sustainable tourism garnered interest as the United Nations set goals that could be met by the tourism industry. However, sustainability performance metrics have been peripheral in the hospitality industry. This study pushes for the importance of performance management in the hospitality in...

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Bibliographic Details
Main Author: Tahniyath Fatima (16500229) (author)
Other Authors: Saïd Elbanna (16500230) (author)
Published: 2023
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