Safety culture in focus: review of patient safety culture survey results in Primary Health Care Corporation Qatar

<h3>Background</h3><p dir="ltr">Patient safety is a crucial aspect of every health care organization and understanding the safety culture is essential for improving patient health outcomes. Evaluating the patient safety culture enables the health care organizations to gai...

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محفوظ في:
التفاصيل البيبلوغرافية
المؤلف الرئيسي: Reem AlAbdulmalik (22225078) (author)
مؤلفون آخرون: Nawal Khattabi (22225081) (author), Reena Francis (22225084) (author), Divya Manoharan (4690069) (author), Amal Al-Ali (22225087) (author), Mariam Abdulmalik (17991514) (author)
منشور في: 2024
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author Reem AlAbdulmalik (22225078)
author2 Nawal Khattabi (22225081)
Reena Francis (22225084)
Divya Manoharan (4690069)
Amal Al-Ali (22225087)
Mariam Abdulmalik (17991514)
author2_role author
author
author
author
author
author_facet Reem AlAbdulmalik (22225078)
Nawal Khattabi (22225081)
Reena Francis (22225084)
Divya Manoharan (4690069)
Amal Al-Ali (22225087)
Mariam Abdulmalik (17991514)
author_role author
dc.creator.none.fl_str_mv Reem AlAbdulmalik (22225078)
Nawal Khattabi (22225081)
Reena Francis (22225084)
Divya Manoharan (4690069)
Amal Al-Ali (22225087)
Mariam Abdulmalik (17991514)
dc.date.none.fl_str_mv 2024-10-21T06:00:00Z
dc.identifier.none.fl_str_mv 10.1093/ijcoms/lyae003
dc.relation.none.fl_str_mv https://figshare.com/articles/journal_contribution/Safety_culture_in_focus_review_of_patient_safety_culture_survey_results_in_Primary_Health_Care_Corporation_Qatar/30095053
dc.rights.none.fl_str_mv CC BY 4.0
info:eu-repo/semantics/openAccess
dc.subject.none.fl_str_mv Health sciences
Health services and systems
Public health
Patient safety culture
patient safety
no-blame culture
dc.title.none.fl_str_mv Safety culture in focus: review of patient safety culture survey results in Primary Health Care Corporation Qatar
dc.type.none.fl_str_mv Text
Journal contribution
info:eu-repo/semantics/publishedVersion
text
contribution to journal
description <h3>Background</h3><p dir="ltr">Patient safety is a crucial aspect of every health care organization and understanding the safety culture is essential for improving patient health outcomes. Evaluating the patient safety culture enables the health care organizations to gain insights into how their internal system’s structure and processes impact the patient’s overall well-being. In this paper, the Hospital Survey On Patient Safety (HSOPS) that is adopted from Agency for Healthcare Research and Quality (AHRQ) was used to examine the patient safety culture in the Primary Health Care Corporation in Qatar (PHCC), allowing for a better understanding of areas of strength and areas that require improvements.</p><h3>Objectives</h3><p dir="ltr">The aim of this study is to identify factors that contribute to a positive patient safety culture within PHCC Qatar utilizing the AHRQ HSOPS. Additionally, the study explores the barriers to enhancing the culture through qualitative data and evaluate its impact on health outcomes and care quality.</p><h3>Method</h3><p dir="ltr">The study aimed at comparing the organization’s safety culture in 2021 and its improvement in 2023. The survey was disseminated into 28 primary health centers with different sizes and patient volumes. The survey was sent electronically to all PHCC staff, allowing for better convenience and higher response rate.</p><h3>Results</h3><p dir="ltr">The results of this survey revealed numerous areas of strength, including teamwork across departments, error reporting, management support, communication error, non-punitive response to errors and staffing. On the other side, survey composites such as continuous learning and teamwork within department were identified as areas for improvement.</p><h3>Conclusion</h3><p dir="ltr">By allowing for better insights into the culture of safety and identifying areas of strength and weaknesses, PHCC can make informed decisions and implement effective interventions. This will support in enhancing the health and wellbeing of Qatar’s population that aligns with the national health strategies, which improves the overall health care in the region.</p><h2>Other Information</h2><p dir="ltr">Published in: IJQHC Communications<br>License: <a href="https://creativecommons.org/licenses/by/4.0/" target="_blank">https://creativecommons.org/licenses/by/4.0/</a><br>See article on publisher's website: <a href="https://dx.doi.org/10.1093/ijcoms/lyae003" target="_blank">https://dx.doi.org/10.1093/ijcoms/lyae003</a></p>
eu_rights_str_mv openAccess
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identifier_str_mv 10.1093/ijcoms/lyae003
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oai_identifier_str oai:figshare.com:article/30095053
publishDate 2024
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spelling Safety culture in focus: review of patient safety culture survey results in Primary Health Care Corporation QatarReem AlAbdulmalik (22225078)Nawal Khattabi (22225081)Reena Francis (22225084)Divya Manoharan (4690069)Amal Al-Ali (22225087)Mariam Abdulmalik (17991514)Health sciencesHealth services and systemsPublic healthPatient safety culturepatient safetyno-blame culture<h3>Background</h3><p dir="ltr">Patient safety is a crucial aspect of every health care organization and understanding the safety culture is essential for improving patient health outcomes. Evaluating the patient safety culture enables the health care organizations to gain insights into how their internal system’s structure and processes impact the patient’s overall well-being. In this paper, the Hospital Survey On Patient Safety (HSOPS) that is adopted from Agency for Healthcare Research and Quality (AHRQ) was used to examine the patient safety culture in the Primary Health Care Corporation in Qatar (PHCC), allowing for a better understanding of areas of strength and areas that require improvements.</p><h3>Objectives</h3><p dir="ltr">The aim of this study is to identify factors that contribute to a positive patient safety culture within PHCC Qatar utilizing the AHRQ HSOPS. Additionally, the study explores the barriers to enhancing the culture through qualitative data and evaluate its impact on health outcomes and care quality.</p><h3>Method</h3><p dir="ltr">The study aimed at comparing the organization’s safety culture in 2021 and its improvement in 2023. The survey was disseminated into 28 primary health centers with different sizes and patient volumes. The survey was sent electronically to all PHCC staff, allowing for better convenience and higher response rate.</p><h3>Results</h3><p dir="ltr">The results of this survey revealed numerous areas of strength, including teamwork across departments, error reporting, management support, communication error, non-punitive response to errors and staffing. On the other side, survey composites such as continuous learning and teamwork within department were identified as areas for improvement.</p><h3>Conclusion</h3><p dir="ltr">By allowing for better insights into the culture of safety and identifying areas of strength and weaknesses, PHCC can make informed decisions and implement effective interventions. This will support in enhancing the health and wellbeing of Qatar’s population that aligns with the national health strategies, which improves the overall health care in the region.</p><h2>Other Information</h2><p dir="ltr">Published in: IJQHC Communications<br>License: <a href="https://creativecommons.org/licenses/by/4.0/" target="_blank">https://creativecommons.org/licenses/by/4.0/</a><br>See article on publisher's website: <a href="https://dx.doi.org/10.1093/ijcoms/lyae003" target="_blank">https://dx.doi.org/10.1093/ijcoms/lyae003</a></p>2024-10-21T06:00:00ZTextJournal contributioninfo:eu-repo/semantics/publishedVersiontextcontribution to journal10.1093/ijcoms/lyae003https://figshare.com/articles/journal_contribution/Safety_culture_in_focus_review_of_patient_safety_culture_survey_results_in_Primary_Health_Care_Corporation_Qatar/30095053CC BY 4.0info:eu-repo/semantics/openAccessoai:figshare.com:article/300950532024-10-21T06:00:00Z
spellingShingle Safety culture in focus: review of patient safety culture survey results in Primary Health Care Corporation Qatar
Reem AlAbdulmalik (22225078)
Health sciences
Health services and systems
Public health
Patient safety culture
patient safety
no-blame culture
status_str publishedVersion
title Safety culture in focus: review of patient safety culture survey results in Primary Health Care Corporation Qatar
title_full Safety culture in focus: review of patient safety culture survey results in Primary Health Care Corporation Qatar
title_fullStr Safety culture in focus: review of patient safety culture survey results in Primary Health Care Corporation Qatar
title_full_unstemmed Safety culture in focus: review of patient safety culture survey results in Primary Health Care Corporation Qatar
title_short Safety culture in focus: review of patient safety culture survey results in Primary Health Care Corporation Qatar
title_sort Safety culture in focus: review of patient safety culture survey results in Primary Health Care Corporation Qatar
topic Health sciences
Health services and systems
Public health
Patient safety culture
patient safety
no-blame culture