The perception of nursing leaders towards communication and relationship management competencies in using digital platforms during COVID‐19 in Qatar: A cross‐sectional study

<p></p><div> <h3> Aim</h3> <p>To evaluate nursing leaders' perception of communication and relationship management competencies while using digital platforms during the COVID-19 pandemic.</p> <h3> Background</h3> <p>Nursing leaders can...

وصف كامل

محفوظ في:
التفاصيل البيبلوغرافية
المؤلف الرئيسي: Laith F. Daradkeh (14779558) (author)
مؤلفون آخرون: Ralph C. Villar (14586037) (author), Abdulqadir J. Nashwan (11659453) (author)
منشور في: 2023
الموضوعات:
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الوصف
الملخص:<p></p><div> <h3> Aim</h3> <p>To evaluate nursing leaders' perception of communication and relationship management competencies while using digital platforms during the COVID-19 pandemic.</p> <h3> Background</h3> <p>Nursing leaders can achieve effective leadership by mastering these competencies leading to an overall improvement in the quality of nursing care. The COVID-19 pandemic has brought numerous challenges in communication, and digital platforms have been widely used in healthcare settings to mitigate contagion.</p> <h3> Design</h3> <p>Cross-sectional.</p> <h3> Methods</h3> <p>The study was conducted between February and March 2021. A survey was adopted from the American Organization of Nurse Executives (AONE) and was sent to nursing leaders in Qatar through email.</p> <h3> Results</h3> <p>A total of 250 nurse leaders were invited to participate, but only 116 responded (RR 46.4%). The male participants represented a more significant proportion of 64.10%. Influencing behaviour, relationship management and effective communication had the lowest scores, which indicates low competency.</p> <h3> Conclusions</h3> <p>Despite obtaining satisfying scores, nursing leaders in Qatar should strive for professional development and knowledge acquisition to improve their communications and relationship management competencies.</p> <h3> Implications for Nursing Management</h3> <p>Healthcare organizations must understand that nursing leaders should strive for professional development and knowledge acquisition to improve their communication and management.</p> </div><p></p><h2>Other Information</h2> <p> Published in: Journal of Nursing Management<br> License: <a href="http://creativecommons.org/licenses/by/4.0/" target="_blank">http://creativecommons.org/licenses/by/4.0/</a><br>See article on publisher's website: <a href="http://dx.doi.org/10.1111/jonm.13722" target="_blank">http://dx.doi.org/10.1111/jonm.13722</a></p>