Using primary healthcare facilities and patients’ expectations about triage system: Patients’ perspective from multisite Jordanian hospitals
<h3>Background</h3><p dir="ltr"> Using primary healthcare facilities can decrease the tension and workload in emergency departments (EDs). This study aim to examine the patient’s use of primary healthcare facilities before EDs visits and their expectations about the triag...
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2024
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| _version_ | 1864513510783844352 |
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| author | Mohammad Minwer Alnaeem (19143733) |
| author2 | Asma Islaih (19143736) Shaher H. Hamaideh (14768491) Abdulqadir J. Nashwan (11659453) |
| author2_role | author author author |
| author_facet | Mohammad Minwer Alnaeem (19143733) Asma Islaih (19143736) Shaher H. Hamaideh (14768491) Abdulqadir J. Nashwan (11659453) |
| author_role | author |
| dc.creator.none.fl_str_mv | Mohammad Minwer Alnaeem (19143733) Asma Islaih (19143736) Shaher H. Hamaideh (14768491) Abdulqadir J. Nashwan (11659453) |
| dc.date.none.fl_str_mv | 2024-06-19T15:00:00Z |
| dc.identifier.none.fl_str_mv | 10.1016/j.ienj.2024.101476 |
| dc.relation.none.fl_str_mv | https://figshare.com/articles/journal_contribution/Using_primary_healthcare_facilities_and_patients_expectations_about_triage_system_Patients_perspective_from_multisite_Jordanian_hospitals/26311102 |
| dc.rights.none.fl_str_mv | CC BY 4.0 info:eu-repo/semantics/openAccess |
| dc.subject.none.fl_str_mv | Biomedical and clinical sciences Clinical sciences Health sciences Health services and systems Emergency department Healthcare facilities Patients’ perspective Triage Patients’ expectations |
| dc.title.none.fl_str_mv | Using primary healthcare facilities and patients’ expectations about triage system: Patients’ perspective from multisite Jordanian hospitals |
| dc.type.none.fl_str_mv | Text Journal contribution info:eu-repo/semantics/publishedVersion text contribution to journal |
| description | <h3>Background</h3><p dir="ltr"> Using primary healthcare facilities can decrease the tension and workload in emergency departments (EDs). This study aim to examine the patient’s use of primary healthcare facilities before EDs visits and their expectations about the triage. </p><h3>Methods </h3><p dir="ltr">A cross-sectional design was utilized in at various EDs in different hospitals. A convenience sample of 726 patients were enrolled and completed a self-administrated questionnaire. </p><h3>Results </h3><p dir="ltr">The mean age of the participants was 38.1 (<i>SD</i> = 12.9). Most participants (68.2 %) did not have primary care physicians and did not want to know how long other patients waited (61.4 %). There are significant relationships between participants’ desired to know how long other patients have been waiting and their age (<i>X2</i> = 4.02, P < .05), education level (<i>X</i><sup><em>2</em></sup> = 13.5, P < .001), and current job (<i>X</i><sup><em>2</em></sup> = 9.90, p < .05). Also, periodic updates from EDs staff about the delays were significantly related to participants’ age (<i>X</i><sup><em>2</em></sup><sup> </sup>= 3.29), current job (<i>X</i><sup><em>2</em></sup><sup> </sup>= 28.4), marital status (<i>X</i><sup><em>2</em></sup> = 8.93), and residency place (<i>X</i><sup><em>2</em></sup> = 9.94). </p><h3>Conclusion </h3><p dir="ltr">Educating patients about the triage system and the importance of using primary healthcare facilities is recommended to reduce ED waiting times and overload.</p><h2>Other Information</h2><p dir="ltr">Published in: International Emergency Nursing<br>License: <a href="http://creativecommons.org/licenses/by/4.0/" target="_blank">http://creativecommons.org/licenses/by/4.0/</a><br>See article on publisher's website: <a href="https://dx.doi.org/10.1016/j.ienj.2024.101476" target="_blank">https://dx.doi.org/10.1016/j.ienj.2024.101476</a></p> |
| eu_rights_str_mv | openAccess |
| id | Manara2_5a1e7b91097e3f4605d3415344ace09c |
| identifier_str_mv | 10.1016/j.ienj.2024.101476 |
| network_acronym_str | Manara2 |
| network_name_str | Manara2 |
| oai_identifier_str | oai:figshare.com:article/26311102 |
| publishDate | 2024 |
| repository.mail.fl_str_mv | |
| repository.name.fl_str_mv | |
| repository_id_str | |
| rights_invalid_str_mv | CC BY 4.0 |
| spelling | Using primary healthcare facilities and patients’ expectations about triage system: Patients’ perspective from multisite Jordanian hospitalsMohammad Minwer Alnaeem (19143733)Asma Islaih (19143736)Shaher H. Hamaideh (14768491)Abdulqadir J. Nashwan (11659453)Biomedical and clinical sciencesClinical sciencesHealth sciencesHealth services and systemsEmergency departmentHealthcare facilitiesPatients’ perspectiveTriagePatients’ expectations<h3>Background</h3><p dir="ltr"> Using primary healthcare facilities can decrease the tension and workload in emergency departments (EDs). This study aim to examine the patient’s use of primary healthcare facilities before EDs visits and their expectations about the triage. </p><h3>Methods </h3><p dir="ltr">A cross-sectional design was utilized in at various EDs in different hospitals. A convenience sample of 726 patients were enrolled and completed a self-administrated questionnaire. </p><h3>Results </h3><p dir="ltr">The mean age of the participants was 38.1 (<i>SD</i> = 12.9). Most participants (68.2 %) did not have primary care physicians and did not want to know how long other patients waited (61.4 %). There are significant relationships between participants’ desired to know how long other patients have been waiting and their age (<i>X2</i> = 4.02, P < .05), education level (<i>X</i><sup><em>2</em></sup> = 13.5, P < .001), and current job (<i>X</i><sup><em>2</em></sup> = 9.90, p < .05). Also, periodic updates from EDs staff about the delays were significantly related to participants’ age (<i>X</i><sup><em>2</em></sup><sup> </sup>= 3.29), current job (<i>X</i><sup><em>2</em></sup><sup> </sup>= 28.4), marital status (<i>X</i><sup><em>2</em></sup> = 8.93), and residency place (<i>X</i><sup><em>2</em></sup> = 9.94). </p><h3>Conclusion </h3><p dir="ltr">Educating patients about the triage system and the importance of using primary healthcare facilities is recommended to reduce ED waiting times and overload.</p><h2>Other Information</h2><p dir="ltr">Published in: International Emergency Nursing<br>License: <a href="http://creativecommons.org/licenses/by/4.0/" target="_blank">http://creativecommons.org/licenses/by/4.0/</a><br>See article on publisher's website: <a href="https://dx.doi.org/10.1016/j.ienj.2024.101476" target="_blank">https://dx.doi.org/10.1016/j.ienj.2024.101476</a></p>2024-06-19T15:00:00ZTextJournal contributioninfo:eu-repo/semantics/publishedVersiontextcontribution to journal10.1016/j.ienj.2024.101476https://figshare.com/articles/journal_contribution/Using_primary_healthcare_facilities_and_patients_expectations_about_triage_system_Patients_perspective_from_multisite_Jordanian_hospitals/26311102CC BY 4.0info:eu-repo/semantics/openAccessoai:figshare.com:article/263111022024-06-19T15:00:00Z |
| spellingShingle | Using primary healthcare facilities and patients’ expectations about triage system: Patients’ perspective from multisite Jordanian hospitals Mohammad Minwer Alnaeem (19143733) Biomedical and clinical sciences Clinical sciences Health sciences Health services and systems Emergency department Healthcare facilities Patients’ perspective Triage Patients’ expectations |
| status_str | publishedVersion |
| title | Using primary healthcare facilities and patients’ expectations about triage system: Patients’ perspective from multisite Jordanian hospitals |
| title_full | Using primary healthcare facilities and patients’ expectations about triage system: Patients’ perspective from multisite Jordanian hospitals |
| title_fullStr | Using primary healthcare facilities and patients’ expectations about triage system: Patients’ perspective from multisite Jordanian hospitals |
| title_full_unstemmed | Using primary healthcare facilities and patients’ expectations about triage system: Patients’ perspective from multisite Jordanian hospitals |
| title_short | Using primary healthcare facilities and patients’ expectations about triage system: Patients’ perspective from multisite Jordanian hospitals |
| title_sort | Using primary healthcare facilities and patients’ expectations about triage system: Patients’ perspective from multisite Jordanian hospitals |
| topic | Biomedical and clinical sciences Clinical sciences Health sciences Health services and systems Emergency department Healthcare facilities Patients’ perspective Triage Patients’ expectations |