Expectations of emergency patients regarding triage system knowledge upon arrival: an interpretive study

<h3>Background</h3><p dir="ltr">One of the most important aspects of healthcare knowledge is having a thorough understanding of the triage system which is used in emergency departments. This study aims to assess the level of awareness of Jordanian patients who visit the E...

وصف كامل

محفوظ في:
التفاصيل البيبلوغرافية
المؤلف الرئيسي: Mohammad Minwer Alnaeem (19143733) (author)
مؤلفون آخرون: Salam Salam Banihani (21841991) (author), Asma Islaih (19143736) (author), Ahmad R. Al-Qudimat (17337808) (author)
منشور في: 2024
الموضوعات:
الوسوم: إضافة وسم
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author Mohammad Minwer Alnaeem (19143733)
author2 Salam Salam Banihani (21841991)
Asma Islaih (19143736)
Ahmad R. Al-Qudimat (17337808)
author2_role author
author
author
author_facet Mohammad Minwer Alnaeem (19143733)
Salam Salam Banihani (21841991)
Asma Islaih (19143736)
Ahmad R. Al-Qudimat (17337808)
author_role author
dc.creator.none.fl_str_mv Mohammad Minwer Alnaeem (19143733)
Salam Salam Banihani (21841991)
Asma Islaih (19143736)
Ahmad R. Al-Qudimat (17337808)
dc.date.none.fl_str_mv 2024-05-13T09:00:00Z
dc.identifier.none.fl_str_mv 10.1007/s11845-024-03706-5
dc.relation.none.fl_str_mv https://figshare.com/articles/journal_contribution/Expectations_of_emergency_patients_regarding_triage_system_knowledge_upon_arrival_an_interpretive_study/29715533
dc.rights.none.fl_str_mv CC BY 4.0
info:eu-repo/semantics/openAccess
dc.subject.none.fl_str_mv Biomedical and clinical sciences
Clinical sciences
Health sciences
Health services and systems
Public health
Arrival
Emergency department
Expectation
Knowledge
Triage system
dc.title.none.fl_str_mv Expectations of emergency patients regarding triage system knowledge upon arrival: an interpretive study
dc.type.none.fl_str_mv Text
Journal contribution
info:eu-repo/semantics/publishedVersion
text
contribution to journal
description <h3>Background</h3><p dir="ltr">One of the most important aspects of healthcare knowledge is having a thorough understanding of the triage system which is used in emergency departments. This study aims to assess the level of awareness of Jordanian patients who visit the ED about the triage procedure.</p><h3>Methods</h3><p dir="ltr">A descriptive, cross-sectional design was utilized in the emergency department at the biggest public hospital in Jordan. A convenience sample of a self-administrated questionnaire utilizing a Discounted Cash Flow Interview (DCF) survey was filled out.</p><h3>Results</h3><p dir="ltr">A total of 726 participants were recruited with a response rate of 90.8%. The mean age of the participants was <i>M</i> = 38.1 (SD = 12.9), and the age of the participants varied from 18 to 89 years. More than half of the participants were male (<i>n</i>= 383, 52.8%) and married (<i>n</i>= 425, 58.5%). A significant relationship between the overall perception of knowing what a teaching hospital is and patients’ educational level (<i>X</i><sup><em>2</em></sup>= 11.9, P < 0.003), current job (<i>X</i><sup><em>2</em></sup><i> </i>= 25.2, <i>P</i> < 0.001), nationality (<i>X</i><sup><em>2</em></sup><i> </i>= 7.20, P < 0.007), and family income (<i>X</i><sup><em>2</em></sup>= 15.9, <i>P</i> < 0.001).</p><h3>Conclusion</h3><p dir="ltr">More investigation is required to determine the causes of the low knowledge of the triage system. The study suggests increasing staffing levels, giving nursing staff ongoing education and training, and integrating technology and automation to reduce the load of patient care.</p><h2>Other Information</h2><p dir="ltr">Published in: Irish Journal of Medical Science (1971 -)<br>License: <a href="https://creativecommons.org/licenses/by/4.0" target="_blank">https://creativecommons.org/licenses/by/4.0</a><br>See article on publisher's website: <a href="https://dx.doi.org/10.1007/s11845-024-03706-5" target="_blank">https://dx.doi.org/10.1007/s11845-024-03706-5</a></p>
eu_rights_str_mv openAccess
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identifier_str_mv 10.1007/s11845-024-03706-5
network_acronym_str Manara2
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oai_identifier_str oai:figshare.com:article/29715533
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spelling Expectations of emergency patients regarding triage system knowledge upon arrival: an interpretive studyMohammad Minwer Alnaeem (19143733)Salam Salam Banihani (21841991)Asma Islaih (19143736)Ahmad R. Al-Qudimat (17337808)Biomedical and clinical sciencesClinical sciencesHealth sciencesHealth services and systemsPublic healthArrivalEmergency departmentExpectationKnowledgeTriage system<h3>Background</h3><p dir="ltr">One of the most important aspects of healthcare knowledge is having a thorough understanding of the triage system which is used in emergency departments. This study aims to assess the level of awareness of Jordanian patients who visit the ED about the triage procedure.</p><h3>Methods</h3><p dir="ltr">A descriptive, cross-sectional design was utilized in the emergency department at the biggest public hospital in Jordan. A convenience sample of a self-administrated questionnaire utilizing a Discounted Cash Flow Interview (DCF) survey was filled out.</p><h3>Results</h3><p dir="ltr">A total of 726 participants were recruited with a response rate of 90.8%. The mean age of the participants was <i>M</i> = 38.1 (SD = 12.9), and the age of the participants varied from 18 to 89 years. More than half of the participants were male (<i>n</i>= 383, 52.8%) and married (<i>n</i>= 425, 58.5%). A significant relationship between the overall perception of knowing what a teaching hospital is and patients’ educational level (<i>X</i><sup><em>2</em></sup>= 11.9, P < 0.003), current job (<i>X</i><sup><em>2</em></sup><i> </i>= 25.2, <i>P</i> < 0.001), nationality (<i>X</i><sup><em>2</em></sup><i> </i>= 7.20, P < 0.007), and family income (<i>X</i><sup><em>2</em></sup>= 15.9, <i>P</i> < 0.001).</p><h3>Conclusion</h3><p dir="ltr">More investigation is required to determine the causes of the low knowledge of the triage system. The study suggests increasing staffing levels, giving nursing staff ongoing education and training, and integrating technology and automation to reduce the load of patient care.</p><h2>Other Information</h2><p dir="ltr">Published in: Irish Journal of Medical Science (1971 -)<br>License: <a href="https://creativecommons.org/licenses/by/4.0" target="_blank">https://creativecommons.org/licenses/by/4.0</a><br>See article on publisher's website: <a href="https://dx.doi.org/10.1007/s11845-024-03706-5" target="_blank">https://dx.doi.org/10.1007/s11845-024-03706-5</a></p>2024-05-13T09:00:00ZTextJournal contributioninfo:eu-repo/semantics/publishedVersiontextcontribution to journal10.1007/s11845-024-03706-5https://figshare.com/articles/journal_contribution/Expectations_of_emergency_patients_regarding_triage_system_knowledge_upon_arrival_an_interpretive_study/29715533CC BY 4.0info:eu-repo/semantics/openAccessoai:figshare.com:article/297155332024-05-13T09:00:00Z
spellingShingle Expectations of emergency patients regarding triage system knowledge upon arrival: an interpretive study
Mohammad Minwer Alnaeem (19143733)
Biomedical and clinical sciences
Clinical sciences
Health sciences
Health services and systems
Public health
Arrival
Emergency department
Expectation
Knowledge
Triage system
status_str publishedVersion
title Expectations of emergency patients regarding triage system knowledge upon arrival: an interpretive study
title_full Expectations of emergency patients regarding triage system knowledge upon arrival: an interpretive study
title_fullStr Expectations of emergency patients regarding triage system knowledge upon arrival: an interpretive study
title_full_unstemmed Expectations of emergency patients regarding triage system knowledge upon arrival: an interpretive study
title_short Expectations of emergency patients regarding triage system knowledge upon arrival: an interpretive study
title_sort Expectations of emergency patients regarding triage system knowledge upon arrival: an interpretive study
topic Biomedical and clinical sciences
Clinical sciences
Health sciences
Health services and systems
Public health
Arrival
Emergency department
Expectation
Knowledge
Triage system