Environmentally Sustainable Practices and Hotel Performance: Evidence from Malaysia

<p dir="ltr">The hospitality sector is under constant pressure from clients to adopt environmentally friendly practices. Industry reports suggest that customers prefer to stay in hotels that care about the environment. This means that hotels adopting environmentally sustainable pract...

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Main Author: Juliana Langgat (8904511) (author)
Other Authors: Boumediene Ramdani (14158881) (author), Suzana Pavic (16937037) (author), Evren Tok (14779270) (author)
Published: 2023
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author Juliana Langgat (8904511)
author2 Boumediene Ramdani (14158881)
Suzana Pavic (16937037)
Evren Tok (14779270)
author2_role author
author
author
author_facet Juliana Langgat (8904511)
Boumediene Ramdani (14158881)
Suzana Pavic (16937037)
Evren Tok (14779270)
author_role author
dc.creator.none.fl_str_mv Juliana Langgat (8904511)
Boumediene Ramdani (14158881)
Suzana Pavic (16937037)
Evren Tok (14779270)
dc.date.none.fl_str_mv 2023-03-16T00:00:00Z
dc.identifier.none.fl_str_mv 10.3390/su15065289
dc.relation.none.fl_str_mv https://figshare.com/articles/journal_contribution/Environmentally_Sustainable_Practices_and_Hotel_Performance_Evidence_from_Malaysia/24087771
dc.rights.none.fl_str_mv CC BY 4.0
info:eu-repo/semantics/openAccess
dc.subject.none.fl_str_mv Commerce, management, tourism and services
Commercial services
environmental
sustainable
practices
adoption
hotel
restaurant
performance
Malaysia
CPP
dc.title.none.fl_str_mv Environmentally Sustainable Practices and Hotel Performance: Evidence from Malaysia
dc.type.none.fl_str_mv Text
Journal contribution
info:eu-repo/semantics/publishedVersion
text
contribution to journal
description <p dir="ltr">The hospitality sector is under constant pressure from clients to adopt environmentally friendly practices. Industry reports suggest that customers prefer to stay in hotels that care about the environment. This means that hotels adopting environmentally sustainable practices can attract pro-environment customers and, as a result, improve their overall performance. This study aims to examine the innovation, organization and external environment determinants of adopting sustainable practices in hotel–restaurants and whether these practices affect the overall performance of hotels. Based on a survey of 169 managers of 3- to 5-star-rated hotels, a factor-based Partial Least Squares Structural Equation Modeling was performed. The results suggest that ease-of-use and top management support are the key determinants of adopting sustainable practices, such as support for host communities, waste management and conservation projects. Moreover, this study found that support for host communities and waste management practices influence the overall performance of hotels. This study adds significant insights on environmental practices in hotel–restaurants. These insights have implications for hotel owners and/or managers as well as designing policy interventions to increase the uptake of these practices.</p><h2>Other Information</h2><p dir="ltr">Published in: Sustainability<br>License: <a href="https://creativecommons.org/licenses/by/4.0/" target="_blank">https://creativecommons.org/licenses/by/4.0/</a><br>See article on publisher's website: <a href="https://dx.doi.org/10.3390/su15065289" target="_blank">https://dx.doi.org/10.3390/su15065289</a></p>
eu_rights_str_mv openAccess
id Manara2_84b80cd7daccf6e97cd083189a0619fa
identifier_str_mv 10.3390/su15065289
network_acronym_str Manara2
network_name_str Manara2
oai_identifier_str oai:figshare.com:article/24087771
publishDate 2023
repository.mail.fl_str_mv
repository.name.fl_str_mv
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rights_invalid_str_mv CC BY 4.0
spelling Environmentally Sustainable Practices and Hotel Performance: Evidence from MalaysiaJuliana Langgat (8904511)Boumediene Ramdani (14158881)Suzana Pavic (16937037)Evren Tok (14779270)Commerce, management, tourism and servicesCommercial servicesenvironmentalsustainablepracticesadoptionhotelrestaurantperformanceMalaysiaCPP<p dir="ltr">The hospitality sector is under constant pressure from clients to adopt environmentally friendly practices. Industry reports suggest that customers prefer to stay in hotels that care about the environment. This means that hotels adopting environmentally sustainable practices can attract pro-environment customers and, as a result, improve their overall performance. This study aims to examine the innovation, organization and external environment determinants of adopting sustainable practices in hotel–restaurants and whether these practices affect the overall performance of hotels. Based on a survey of 169 managers of 3- to 5-star-rated hotels, a factor-based Partial Least Squares Structural Equation Modeling was performed. The results suggest that ease-of-use and top management support are the key determinants of adopting sustainable practices, such as support for host communities, waste management and conservation projects. Moreover, this study found that support for host communities and waste management practices influence the overall performance of hotels. This study adds significant insights on environmental practices in hotel–restaurants. These insights have implications for hotel owners and/or managers as well as designing policy interventions to increase the uptake of these practices.</p><h2>Other Information</h2><p dir="ltr">Published in: Sustainability<br>License: <a href="https://creativecommons.org/licenses/by/4.0/" target="_blank">https://creativecommons.org/licenses/by/4.0/</a><br>See article on publisher's website: <a href="https://dx.doi.org/10.3390/su15065289" target="_blank">https://dx.doi.org/10.3390/su15065289</a></p>2023-03-16T00:00:00ZTextJournal contributioninfo:eu-repo/semantics/publishedVersiontextcontribution to journal10.3390/su15065289https://figshare.com/articles/journal_contribution/Environmentally_Sustainable_Practices_and_Hotel_Performance_Evidence_from_Malaysia/24087771CC BY 4.0info:eu-repo/semantics/openAccessoai:figshare.com:article/240877712023-03-16T00:00:00Z
spellingShingle Environmentally Sustainable Practices and Hotel Performance: Evidence from Malaysia
Juliana Langgat (8904511)
Commerce, management, tourism and services
Commercial services
environmental
sustainable
practices
adoption
hotel
restaurant
performance
Malaysia
CPP
status_str publishedVersion
title Environmentally Sustainable Practices and Hotel Performance: Evidence from Malaysia
title_full Environmentally Sustainable Practices and Hotel Performance: Evidence from Malaysia
title_fullStr Environmentally Sustainable Practices and Hotel Performance: Evidence from Malaysia
title_full_unstemmed Environmentally Sustainable Practices and Hotel Performance: Evidence from Malaysia
title_short Environmentally Sustainable Practices and Hotel Performance: Evidence from Malaysia
title_sort Environmentally Sustainable Practices and Hotel Performance: Evidence from Malaysia
topic Commerce, management, tourism and services
Commercial services
environmental
sustainable
practices
adoption
hotel
restaurant
performance
Malaysia
CPP