Managing buyer experience in a buyer–supplier relationship in MSMEs and SMEs

<p>Monitoring buyer experience provides competitive advantages for suppliers as buyers explore the market before reaching a salesperson. Still, not many B2B suppliers monitor their buyers’ expectations throughout their procurement journey, especially in MSMEs and SMEs. In addition, the inducti...

Full description

Saved in:
Bibliographic Details
Main Author: Prashant Kumar (119326) (author)
Other Authors: Amit Kumar Kushwaha (14156892) (author), Arpan Kumar Kar (7134158) (author), Yogesh K. Dwivedi (7197341) (author), Nripendra P Rana (7134197) (author)
Published: 2022
Subjects:
Tags: Add Tag
No Tags, Be the first to tag this record!

Similar Items