Drive‐up INR testing and phone‐based consultations service during COVID‐19 pandemic in a pharmacist‐lead anticoagulation clinic in Qatar: Monitoring, clinical, resource utilization, and patient‐ oriented outcomes

<p></p><div> <h3> Background</h3> <p>Coronavirus disease 2019 (COVID-19) pandemic has resulted in unprecedented pressure on healthcare systems and led to widespread utilization of telemedicine or telehealth services. Combined with teleclinics, using drive-up finge...

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محفوظ في:
التفاصيل البيبلوغرافية
المؤلف الرئيسي: Eman N. Alhmoud (14778706) (author)
مؤلفون آخرون: Osama Badry Abd El Samad (14778709) (author), Hazem Elewa (3592601) (author), Ola Alkhozondar (14778712) (author), Ezeldin Soaly (14151603) (author), Rasha El Anany (14778715) (author)
منشور في: 2023
الموضوعات:
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author Eman N. Alhmoud (14778706)
author2 Osama Badry Abd El Samad (14778709)
Hazem Elewa (3592601)
Ola Alkhozondar (14778712)
Ezeldin Soaly (14151603)
Rasha El Anany (14778715)
author2_role author
author
author
author
author
author_facet Eman N. Alhmoud (14778706)
Osama Badry Abd El Samad (14778709)
Hazem Elewa (3592601)
Ola Alkhozondar (14778712)
Ezeldin Soaly (14151603)
Rasha El Anany (14778715)
author_role author
dc.creator.none.fl_str_mv Eman N. Alhmoud (14778706)
Osama Badry Abd El Samad (14778709)
Hazem Elewa (3592601)
Ola Alkhozondar (14778712)
Ezeldin Soaly (14151603)
Rasha El Anany (14778715)
dc.date.none.fl_str_mv 2023-03-16T06:23:31Z
dc.identifier.none.fl_str_mv 10.1002/jac5.1469
dc.relation.none.fl_str_mv https://figshare.com/articles/journal_contribution/Drive_up__INR__testing_and_phone_based_consultations_service_during__COVID__19_pandemic_in_a_pharmacist_lead_anticoagulation_clinic_in_Qatar_Monitoring_clinical_resource_utilization_and_patient_oriented_outcomes/22258201
dc.rights.none.fl_str_mv CC BY 4.0
info:eu-repo/semantics/openAccess
dc.subject.none.fl_str_mv Biomedical and clinical sciences
Pharmacology and pharmaceutical sciences
Pharmacology (medical)
Pharmaceutical Science
Pharmacy
dc.title.none.fl_str_mv Drive‐up INR testing and phone‐based consultations service during COVID‐19 pandemic in a pharmacist‐lead anticoagulation clinic in Qatar: Monitoring, clinical, resource utilization, and patient‐ oriented outcomes
dc.type.none.fl_str_mv Text
Journal contribution
info:eu-repo/semantics/publishedVersion
text
contribution to journal
description <p></p><div> <h3> Background</h3> <p>Coronavirus disease 2019 (COVID-19) pandemic has resulted in unprecedented pressure on healthcare systems and led to widespread utilization of telemedicine or telehealth services. Combined with teleclinics, using drive-up fingerstick International normalized ratio (INR) testing was recommended to decrease exposure risk of anticoagulation patients.</p> <h3> Objective</h3> <p>To evaluate the impact of transitioning from clinic-based anticoagulation management services to drive-up and phone-based services during COVID-19 pandemic in Qatar.</p> <h3> Methods</h3> <p>The study comprised of two components: a retrospective cohort study of all eligible patients who attended anticoagulation clinic over 1-year period (6 months before and 6 months after service transition) and a cross-sectional survey of eligible patients who agreed to provide data about their satisfaction with the new service. Monitoring parameters, clinical outcomes, and resource utilization related to warfarin therapy were compared before and after service transition. Patients' experience was explored through a structured survey.</p> <h3> Results</h3> <p>There was no statistically significant difference between clinic-based and phone-based anticoagulation services in mean time and number of visits within therapeutic range (<i>P</i> = .67; <i>P</i> = .06 respectively); mean number of extreme subtherapeutic and supratherapeutic INR values (<i>P</i> = .32 and <i>P</i> = .34, respectively); incidence of thromboembolic complications and warfarin related hospitalization. There was one reported bleeding and one emergency visit (0.9%) in the phone-based group vs none in the clinic-based group. Frequency of INR testing and compliance to attending clinics appointments declined significantly (<i>P</i> = .002; <i>P</i> = .001, respectively). Overall, patients were highly satisfied with the new service. The majority of patients found it better (51.6%) or just as good as the traditional service (44.5%). Patients who preferred the new service were significantly younger than their counterparts (<i>P</i> = .005).</p> <h3> Conclusion</h3> <p>The service of drive-up INR testing and phone-based consultations was shown to be comparable to traditional anticoagulation service, a finding that supports maintaining such services as part of the new normal after the pandemic is over.</p> </div><p></p><h2>Other Information</h2> <p> Published in: JACCP: JOURNAL OF THE AMERICAN COLLEGE OF CLINICAL PHARMACY<br> License: <a href="http://creativecommons.org/licenses/by/4.0/" target="_blank">http://creativecommons.org/licenses/by/4.0/</a><br>See article on publisher's website: <a href="http://dx.doi.org/10.1002/jac5.1469" target="_blank">http://dx.doi.org/10.1002/jac5.1469</a></p>
eu_rights_str_mv openAccess
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identifier_str_mv 10.1002/jac5.1469
network_acronym_str Manara2
network_name_str Manara2
oai_identifier_str oai:figshare.com:article/22258201
publishDate 2023
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spelling Drive‐up INR testing and phone‐based consultations service during COVID‐19 pandemic in a pharmacist‐lead anticoagulation clinic in Qatar: Monitoring, clinical, resource utilization, and patient‐ oriented outcomesEman N. Alhmoud (14778706)Osama Badry Abd El Samad (14778709)Hazem Elewa (3592601)Ola Alkhozondar (14778712)Ezeldin Soaly (14151603)Rasha El Anany (14778715)Biomedical and clinical sciencesPharmacology and pharmaceutical sciencesPharmacology (medical)Pharmaceutical SciencePharmacy<p></p><div> <h3> Background</h3> <p>Coronavirus disease 2019 (COVID-19) pandemic has resulted in unprecedented pressure on healthcare systems and led to widespread utilization of telemedicine or telehealth services. Combined with teleclinics, using drive-up fingerstick International normalized ratio (INR) testing was recommended to decrease exposure risk of anticoagulation patients.</p> <h3> Objective</h3> <p>To evaluate the impact of transitioning from clinic-based anticoagulation management services to drive-up and phone-based services during COVID-19 pandemic in Qatar.</p> <h3> Methods</h3> <p>The study comprised of two components: a retrospective cohort study of all eligible patients who attended anticoagulation clinic over 1-year period (6 months before and 6 months after service transition) and a cross-sectional survey of eligible patients who agreed to provide data about their satisfaction with the new service. Monitoring parameters, clinical outcomes, and resource utilization related to warfarin therapy were compared before and after service transition. Patients' experience was explored through a structured survey.</p> <h3> Results</h3> <p>There was no statistically significant difference between clinic-based and phone-based anticoagulation services in mean time and number of visits within therapeutic range (<i>P</i> = .67; <i>P</i> = .06 respectively); mean number of extreme subtherapeutic and supratherapeutic INR values (<i>P</i> = .32 and <i>P</i> = .34, respectively); incidence of thromboembolic complications and warfarin related hospitalization. There was one reported bleeding and one emergency visit (0.9%) in the phone-based group vs none in the clinic-based group. Frequency of INR testing and compliance to attending clinics appointments declined significantly (<i>P</i> = .002; <i>P</i> = .001, respectively). Overall, patients were highly satisfied with the new service. The majority of patients found it better (51.6%) or just as good as the traditional service (44.5%). Patients who preferred the new service were significantly younger than their counterparts (<i>P</i> = .005).</p> <h3> Conclusion</h3> <p>The service of drive-up INR testing and phone-based consultations was shown to be comparable to traditional anticoagulation service, a finding that supports maintaining such services as part of the new normal after the pandemic is over.</p> </div><p></p><h2>Other Information</h2> <p> Published in: JACCP: JOURNAL OF THE AMERICAN COLLEGE OF CLINICAL PHARMACY<br> License: <a href="http://creativecommons.org/licenses/by/4.0/" target="_blank">http://creativecommons.org/licenses/by/4.0/</a><br>See article on publisher's website: <a href="http://dx.doi.org/10.1002/jac5.1469" target="_blank">http://dx.doi.org/10.1002/jac5.1469</a></p>2023-03-16T06:23:31ZTextJournal contributioninfo:eu-repo/semantics/publishedVersiontextcontribution to journal10.1002/jac5.1469https://figshare.com/articles/journal_contribution/Drive_up__INR__testing_and_phone_based_consultations_service_during__COVID__19_pandemic_in_a_pharmacist_lead_anticoagulation_clinic_in_Qatar_Monitoring_clinical_resource_utilization_and_patient_oriented_outcomes/22258201CC BY 4.0info:eu-repo/semantics/openAccessoai:figshare.com:article/222582012023-03-16T06:23:31Z
spellingShingle Drive‐up INR testing and phone‐based consultations service during COVID‐19 pandemic in a pharmacist‐lead anticoagulation clinic in Qatar: Monitoring, clinical, resource utilization, and patient‐ oriented outcomes
Eman N. Alhmoud (14778706)
Biomedical and clinical sciences
Pharmacology and pharmaceutical sciences
Pharmacology (medical)
Pharmaceutical Science
Pharmacy
status_str publishedVersion
title Drive‐up INR testing and phone‐based consultations service during COVID‐19 pandemic in a pharmacist‐lead anticoagulation clinic in Qatar: Monitoring, clinical, resource utilization, and patient‐ oriented outcomes
title_full Drive‐up INR testing and phone‐based consultations service during COVID‐19 pandemic in a pharmacist‐lead anticoagulation clinic in Qatar: Monitoring, clinical, resource utilization, and patient‐ oriented outcomes
title_fullStr Drive‐up INR testing and phone‐based consultations service during COVID‐19 pandemic in a pharmacist‐lead anticoagulation clinic in Qatar: Monitoring, clinical, resource utilization, and patient‐ oriented outcomes
title_full_unstemmed Drive‐up INR testing and phone‐based consultations service during COVID‐19 pandemic in a pharmacist‐lead anticoagulation clinic in Qatar: Monitoring, clinical, resource utilization, and patient‐ oriented outcomes
title_short Drive‐up INR testing and phone‐based consultations service during COVID‐19 pandemic in a pharmacist‐lead anticoagulation clinic in Qatar: Monitoring, clinical, resource utilization, and patient‐ oriented outcomes
title_sort Drive‐up INR testing and phone‐based consultations service during COVID‐19 pandemic in a pharmacist‐lead anticoagulation clinic in Qatar: Monitoring, clinical, resource utilization, and patient‐ oriented outcomes
topic Biomedical and clinical sciences
Pharmacology and pharmaceutical sciences
Pharmacology (medical)
Pharmaceutical Science
Pharmacy