Achieving rapid internationalization of sub-Saharan African firms: Ethiopian Airlines' operations under challenging conditions

<p>Having expanded their global operations, many African firms have begun to appear on the radar screens of multinational players. The distinctive nature of the African continent has directed these firms to follow unconventional paths to internationalization. This study explores the strategies...

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Main Author: Osama Sam Al-Kwifi (18061030) (author)
Other Authors: Gary L. Frankwick (18061033) (author), Zafar U. Ahmed (16698809) (author)
Published: 2020
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author Osama Sam Al-Kwifi (18061030)
author2 Gary L. Frankwick (18061033)
Zafar U. Ahmed (16698809)
author2_role author
author
author_facet Osama Sam Al-Kwifi (18061030)
Gary L. Frankwick (18061033)
Zafar U. Ahmed (16698809)
author_role author
dc.creator.none.fl_str_mv Osama Sam Al-Kwifi (18061030)
Gary L. Frankwick (18061033)
Zafar U. Ahmed (16698809)
dc.date.none.fl_str_mv 2020-10-01T12:00:00Z
dc.identifier.none.fl_str_mv 10.1016/j.jbusres.2019.02.027
dc.relation.none.fl_str_mv https://figshare.com/articles/journal_contribution/Achieving_rapid_internationalization_of_sub-Saharan_African_firms_Ethiopian_Airlines_operations_under_challenging_conditions/25295629
dc.rights.none.fl_str_mv CC BY 4.0
info:eu-repo/semantics/openAccess
dc.subject.none.fl_str_mv Commerce, management, tourism and services
Marketing
Ethiopian Airlines
Internationalization
Africa
Independent management
Customer-oriented service
Global network
dc.title.none.fl_str_mv Achieving rapid internationalization of sub-Saharan African firms: Ethiopian Airlines' operations under challenging conditions
dc.type.none.fl_str_mv Text
Journal contribution
info:eu-repo/semantics/publishedVersion
text
contribution to journal
description <p>Having expanded their global operations, many African firms have begun to appear on the radar screens of multinational players. The distinctive nature of the African continent has directed these firms to follow unconventional paths to internationalization. This study explores the strategies employed by Ethiopian Airlines to overcome the challenges of its operating environment and to achieve rapid internationalization. These strategies were shaped by the act of leveraging accumulated capabilities to meet regional and global demands. In this context, the implementation of a special management structure was instrumental for supporting effective decision making, guiding airline operations, building effective customer-oriented service, and quickly expanding a global network. Finally, the implications of this research will be used to define successful routes for other African firms.</p><h2>Other Information</h2> <p> Published in: Journal of Business Research<br> License: <a href="http://creativecommons.org/licenses/by/4.0/" target="_blank">http://creativecommons.org/licenses/by/4.0/</a><br>See article on publisher's website: <a href="https://dx.doi.org/10.1016/j.jbusres.2019.02.027" target="_blank">https://dx.doi.org/10.1016/j.jbusres.2019.02.027</a></p>
eu_rights_str_mv openAccess
id Manara2_a8d01c42820a994e41aeb8135c3c1602
identifier_str_mv 10.1016/j.jbusres.2019.02.027
network_acronym_str Manara2
network_name_str Manara2
oai_identifier_str oai:figshare.com:article/25295629
publishDate 2020
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rights_invalid_str_mv CC BY 4.0
spelling Achieving rapid internationalization of sub-Saharan African firms: Ethiopian Airlines' operations under challenging conditionsOsama Sam Al-Kwifi (18061030)Gary L. Frankwick (18061033)Zafar U. Ahmed (16698809)Commerce, management, tourism and servicesMarketingEthiopian AirlinesInternationalizationAfricaIndependent managementCustomer-oriented serviceGlobal network<p>Having expanded their global operations, many African firms have begun to appear on the radar screens of multinational players. The distinctive nature of the African continent has directed these firms to follow unconventional paths to internationalization. This study explores the strategies employed by Ethiopian Airlines to overcome the challenges of its operating environment and to achieve rapid internationalization. These strategies were shaped by the act of leveraging accumulated capabilities to meet regional and global demands. In this context, the implementation of a special management structure was instrumental for supporting effective decision making, guiding airline operations, building effective customer-oriented service, and quickly expanding a global network. Finally, the implications of this research will be used to define successful routes for other African firms.</p><h2>Other Information</h2> <p> Published in: Journal of Business Research<br> License: <a href="http://creativecommons.org/licenses/by/4.0/" target="_blank">http://creativecommons.org/licenses/by/4.0/</a><br>See article on publisher's website: <a href="https://dx.doi.org/10.1016/j.jbusres.2019.02.027" target="_blank">https://dx.doi.org/10.1016/j.jbusres.2019.02.027</a></p>2020-10-01T12:00:00ZTextJournal contributioninfo:eu-repo/semantics/publishedVersiontextcontribution to journal10.1016/j.jbusres.2019.02.027https://figshare.com/articles/journal_contribution/Achieving_rapid_internationalization_of_sub-Saharan_African_firms_Ethiopian_Airlines_operations_under_challenging_conditions/25295629CC BY 4.0info:eu-repo/semantics/openAccessoai:figshare.com:article/252956292020-10-01T12:00:00Z
spellingShingle Achieving rapid internationalization of sub-Saharan African firms: Ethiopian Airlines' operations under challenging conditions
Osama Sam Al-Kwifi (18061030)
Commerce, management, tourism and services
Marketing
Ethiopian Airlines
Internationalization
Africa
Independent management
Customer-oriented service
Global network
status_str publishedVersion
title Achieving rapid internationalization of sub-Saharan African firms: Ethiopian Airlines' operations under challenging conditions
title_full Achieving rapid internationalization of sub-Saharan African firms: Ethiopian Airlines' operations under challenging conditions
title_fullStr Achieving rapid internationalization of sub-Saharan African firms: Ethiopian Airlines' operations under challenging conditions
title_full_unstemmed Achieving rapid internationalization of sub-Saharan African firms: Ethiopian Airlines' operations under challenging conditions
title_short Achieving rapid internationalization of sub-Saharan African firms: Ethiopian Airlines' operations under challenging conditions
title_sort Achieving rapid internationalization of sub-Saharan African firms: Ethiopian Airlines' operations under challenging conditions
topic Commerce, management, tourism and services
Marketing
Ethiopian Airlines
Internationalization
Africa
Independent management
Customer-oriented service
Global network