A pragmatic perspective on AI transparency at workplace

<p dir="ltr">Recently, artificial intelligence (AI) systems have been widely used in different contexts and professions. However, with these systems developing and becoming more complex, they have transformed into black boxes that are difficult to interpret and explain. Therefore, ur...

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Main Author: Ghanim Al-Sulaiti (17807360) (author)
Other Authors: Mohammad Amin Sadeghi (8321631) (author), Lokendra Chauhan (17807363) (author), Ji Lucas (17807366) (author), Sanjay Chawla (4254202) (author), Ahmed Elmagarmid (17807369) (author)
Published: 2023
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author Ghanim Al-Sulaiti (17807360)
author2 Mohammad Amin Sadeghi (8321631)
Lokendra Chauhan (17807363)
Ji Lucas (17807366)
Sanjay Chawla (4254202)
Ahmed Elmagarmid (17807369)
author2_role author
author
author
author
author
author_facet Ghanim Al-Sulaiti (17807360)
Mohammad Amin Sadeghi (8321631)
Lokendra Chauhan (17807363)
Ji Lucas (17807366)
Sanjay Chawla (4254202)
Ahmed Elmagarmid (17807369)
author_role author
dc.creator.none.fl_str_mv Ghanim Al-Sulaiti (17807360)
Mohammad Amin Sadeghi (8321631)
Lokendra Chauhan (17807363)
Ji Lucas (17807366)
Sanjay Chawla (4254202)
Ahmed Elmagarmid (17807369)
dc.date.none.fl_str_mv 2023-01-30T03:00:00Z
dc.identifier.none.fl_str_mv 10.1007/s43681-023-00257-w
dc.relation.none.fl_str_mv https://figshare.com/articles/journal_contribution/A_pragmatic_perspective_on_AI_transparency_at_workplace/25018004
dc.rights.none.fl_str_mv CC BY 4.0
info:eu-repo/semantics/openAccess
dc.subject.none.fl_str_mv Information and computing sciences
Artificial intelligence
Human-centred computing
Transparency
Augmentation
Pragmatic transparency
Explainability
AI errors
dc.title.none.fl_str_mv A pragmatic perspective on AI transparency at workplace
dc.type.none.fl_str_mv Text
Journal contribution
info:eu-repo/semantics/publishedVersion
text
contribution to journal
description <p dir="ltr">Recently, artificial intelligence (AI) systems have been widely used in different contexts and professions. However, with these systems developing and becoming more complex, they have transformed into black boxes that are difficult to interpret and explain. Therefore, urged by the wide media coverage of negative incidents involving AI, many scholars and practitioners have called for AI systems to be transparent and explainable. In this study, we examine transparency in AI-augmented settings, such as in workplaces, and perform a novel analysis of the different jobs and tasks that can be augmented by AI. Using more than 1000 job descriptions and 20,000 tasks from the O*NET database, we analyze the level of transparency required to augment these tasks by AI. Our findings indicate that the transparency requirements differ depending on the augmentation score and perceived risk category of each task. Furthermore, they suggest that it is important to be pragmatic about transparency, and they support the growing viewpoint regarding the impracticality of the notion of full transparency.</p><h2>Other Information</h2><p dir="ltr">Published in: AI and Ethics<br>License: <a href="https://creativecommons.org/licenses/by/4.0" target="_blank">https://creativecommons.org/licenses/by/4.0</a><br>See article on publisher's website: <a href="https://dx.doi.org/10.1007/s43681-023-00257-w" target="_blank">https://dx.doi.org/10.1007/s43681-023-00257-w</a></p>
eu_rights_str_mv openAccess
id Manara2_b88756c4cd2706b4851914b4ae2b650e
identifier_str_mv 10.1007/s43681-023-00257-w
network_acronym_str Manara2
network_name_str Manara2
oai_identifier_str oai:figshare.com:article/25018004
publishDate 2023
repository.mail.fl_str_mv
repository.name.fl_str_mv
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rights_invalid_str_mv CC BY 4.0
spelling A pragmatic perspective on AI transparency at workplaceGhanim Al-Sulaiti (17807360)Mohammad Amin Sadeghi (8321631)Lokendra Chauhan (17807363)Ji Lucas (17807366)Sanjay Chawla (4254202)Ahmed Elmagarmid (17807369)Information and computing sciencesArtificial intelligenceHuman-centred computingTransparencyAugmentationPragmatic transparencyExplainabilityAI errors<p dir="ltr">Recently, artificial intelligence (AI) systems have been widely used in different contexts and professions. However, with these systems developing and becoming more complex, they have transformed into black boxes that are difficult to interpret and explain. Therefore, urged by the wide media coverage of negative incidents involving AI, many scholars and practitioners have called for AI systems to be transparent and explainable. In this study, we examine transparency in AI-augmented settings, such as in workplaces, and perform a novel analysis of the different jobs and tasks that can be augmented by AI. Using more than 1000 job descriptions and 20,000 tasks from the O*NET database, we analyze the level of transparency required to augment these tasks by AI. Our findings indicate that the transparency requirements differ depending on the augmentation score and perceived risk category of each task. Furthermore, they suggest that it is important to be pragmatic about transparency, and they support the growing viewpoint regarding the impracticality of the notion of full transparency.</p><h2>Other Information</h2><p dir="ltr">Published in: AI and Ethics<br>License: <a href="https://creativecommons.org/licenses/by/4.0" target="_blank">https://creativecommons.org/licenses/by/4.0</a><br>See article on publisher's website: <a href="https://dx.doi.org/10.1007/s43681-023-00257-w" target="_blank">https://dx.doi.org/10.1007/s43681-023-00257-w</a></p>2023-01-30T03:00:00ZTextJournal contributioninfo:eu-repo/semantics/publishedVersiontextcontribution to journal10.1007/s43681-023-00257-whttps://figshare.com/articles/journal_contribution/A_pragmatic_perspective_on_AI_transparency_at_workplace/25018004CC BY 4.0info:eu-repo/semantics/openAccessoai:figshare.com:article/250180042023-01-30T03:00:00Z
spellingShingle A pragmatic perspective on AI transparency at workplace
Ghanim Al-Sulaiti (17807360)
Information and computing sciences
Artificial intelligence
Human-centred computing
Transparency
Augmentation
Pragmatic transparency
Explainability
AI errors
status_str publishedVersion
title A pragmatic perspective on AI transparency at workplace
title_full A pragmatic perspective on AI transparency at workplace
title_fullStr A pragmatic perspective on AI transparency at workplace
title_full_unstemmed A pragmatic perspective on AI transparency at workplace
title_short A pragmatic perspective on AI transparency at workplace
title_sort A pragmatic perspective on AI transparency at workplace
topic Information and computing sciences
Artificial intelligence
Human-centred computing
Transparency
Augmentation
Pragmatic transparency
Explainability
AI errors