Evaluation of patient safety culture in community pharmacies in Qatar

<h3>Introduction</h3><p dir="ltr">Patient safety culture is a key contributor to medication safety globally. However, the perspective of pharmacists and other personnel in community pharmacy regarding patient safety culture may vary from one country to another.</p>&...

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Main Author: Yaw B. Owusu (17380354) (author)
Other Authors: Rawan Abouelhassan (14151576) (author), Ahmed Awaisu (5121473) (author)
Published: 2021
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author Yaw B. Owusu (17380354)
author2 Rawan Abouelhassan (14151576)
Ahmed Awaisu (5121473)
author2_role author
author
author_facet Yaw B. Owusu (17380354)
Rawan Abouelhassan (14151576)
Ahmed Awaisu (5121473)
author_role author
dc.creator.none.fl_str_mv Yaw B. Owusu (17380354)
Rawan Abouelhassan (14151576)
Ahmed Awaisu (5121473)
dc.date.none.fl_str_mv 2021-02-02T03:00:00Z
dc.identifier.none.fl_str_mv 10.1111/ijcp.14055
dc.relation.none.fl_str_mv https://figshare.com/articles/journal_contribution/Evaluation_of_patient_safety_culture_in_community_pharmacies_in_Qatar/27991448
dc.rights.none.fl_str_mv CC BY 4.0
info:eu-repo/semantics/openAccess
dc.subject.none.fl_str_mv Biomedical and clinical sciences
Pharmacology and pharmaceutical sciences
Health sciences
Health services and systems
Public health
Mathematical sciences
Statistics
Patient safety culture
Medication safety
Community pharmacy
Pharmacy personnel
Qatar
dc.title.none.fl_str_mv Evaluation of patient safety culture in community pharmacies in Qatar
dc.type.none.fl_str_mv Text
Journal contribution
info:eu-repo/semantics/publishedVersion
text
contribution to journal
description <h3>Introduction</h3><p dir="ltr">Patient safety culture is a key contributor to medication safety globally. However, the perspective of pharmacists and other personnel in community pharmacy regarding patient safety culture may vary from one country to another.</p><h3>Objective</h3><p dir="ltr">The aim of this study was to determine the perspectives of community pharmacy personnel in Qatar about patient safety culture in community pharmacy setting.</p><h3>Methods</h3><p dir="ltr">A cross-sectional web-based survey utilising the Agency for Healthcare Research and Quality Community Pharmacy Survey on Patient Safety Culture was conducted. Participants included community pharmacy personnel practicing in Qatar. Both descriptive and inferential statistics were applied for data analyses, with statistical significance set at ≤ 0.05.</p><h3>Results</h3><p dir="ltr">Two hundred and forty participants completed the survey. A large proportion of the respondents (52.5%) reported an “excellent” overall rating of patient safety in their respective community pharmacies. Patient counselling and teamwork composites of patient safety culture were associated with the highest positive responses (95% and 93.7%, respectively). The “staffing, work pressure and pace” composite demonstrated the lowest positive response (50.6%) among the 11 composites. Inferential analysis revealed that working in chain pharmacies was significantly associated with positive responses related to “teamwork” (<i>P</i> = .019). Furthermore, working for more than 40 hours per week had a significant positive influence on the overall perceptions of patient safety (<i>P</i> = .025).</p><h3>Conclusion</h3><p dir="ltr">There was an overall positive perception towards patient safety culture among the surveyed community pharmacy personnel in Qatar. Superiority was observed with patient counselling and teamwork, while staffing, work pressure and pace were judged poorly, warranting further investigations and potential targeting for interventions.</p><h2>Other Information</h2><p dir="ltr">Published in: International Journal of Clinical Practice<br>License: <a href="http://creativecommons.org/licenses/by/4.0/" target="_blank">http://creativecommons.org/licenses/by/4.0/</a><br>See article on publisher's website: <a href="https://dx.doi.org/10.1111/ijcp.14055" target="_blank">https://dx.doi.org/10.1111/ijcp.14055</a></p>
eu_rights_str_mv openAccess
id Manara2_bc92856ab6d58f0a216a011f46ba241a
identifier_str_mv 10.1111/ijcp.14055
network_acronym_str Manara2
network_name_str Manara2
oai_identifier_str oai:figshare.com:article/27991448
publishDate 2021
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rights_invalid_str_mv CC BY 4.0
spelling Evaluation of patient safety culture in community pharmacies in QatarYaw B. Owusu (17380354)Rawan Abouelhassan (14151576)Ahmed Awaisu (5121473)Biomedical and clinical sciencesPharmacology and pharmaceutical sciencesHealth sciencesHealth services and systemsPublic healthMathematical sciencesStatisticsPatient safety cultureMedication safetyCommunity pharmacyPharmacy personnelQatar<h3>Introduction</h3><p dir="ltr">Patient safety culture is a key contributor to medication safety globally. However, the perspective of pharmacists and other personnel in community pharmacy regarding patient safety culture may vary from one country to another.</p><h3>Objective</h3><p dir="ltr">The aim of this study was to determine the perspectives of community pharmacy personnel in Qatar about patient safety culture in community pharmacy setting.</p><h3>Methods</h3><p dir="ltr">A cross-sectional web-based survey utilising the Agency for Healthcare Research and Quality Community Pharmacy Survey on Patient Safety Culture was conducted. Participants included community pharmacy personnel practicing in Qatar. Both descriptive and inferential statistics were applied for data analyses, with statistical significance set at ≤ 0.05.</p><h3>Results</h3><p dir="ltr">Two hundred and forty participants completed the survey. A large proportion of the respondents (52.5%) reported an “excellent” overall rating of patient safety in their respective community pharmacies. Patient counselling and teamwork composites of patient safety culture were associated with the highest positive responses (95% and 93.7%, respectively). The “staffing, work pressure and pace” composite demonstrated the lowest positive response (50.6%) among the 11 composites. Inferential analysis revealed that working in chain pharmacies was significantly associated with positive responses related to “teamwork” (<i>P</i> = .019). Furthermore, working for more than 40 hours per week had a significant positive influence on the overall perceptions of patient safety (<i>P</i> = .025).</p><h3>Conclusion</h3><p dir="ltr">There was an overall positive perception towards patient safety culture among the surveyed community pharmacy personnel in Qatar. Superiority was observed with patient counselling and teamwork, while staffing, work pressure and pace were judged poorly, warranting further investigations and potential targeting for interventions.</p><h2>Other Information</h2><p dir="ltr">Published in: International Journal of Clinical Practice<br>License: <a href="http://creativecommons.org/licenses/by/4.0/" target="_blank">http://creativecommons.org/licenses/by/4.0/</a><br>See article on publisher's website: <a href="https://dx.doi.org/10.1111/ijcp.14055" target="_blank">https://dx.doi.org/10.1111/ijcp.14055</a></p>2021-02-02T03:00:00ZTextJournal contributioninfo:eu-repo/semantics/publishedVersiontextcontribution to journal10.1111/ijcp.14055https://figshare.com/articles/journal_contribution/Evaluation_of_patient_safety_culture_in_community_pharmacies_in_Qatar/27991448CC BY 4.0info:eu-repo/semantics/openAccessoai:figshare.com:article/279914482021-02-02T03:00:00Z
spellingShingle Evaluation of patient safety culture in community pharmacies in Qatar
Yaw B. Owusu (17380354)
Biomedical and clinical sciences
Pharmacology and pharmaceutical sciences
Health sciences
Health services and systems
Public health
Mathematical sciences
Statistics
Patient safety culture
Medication safety
Community pharmacy
Pharmacy personnel
Qatar
status_str publishedVersion
title Evaluation of patient safety culture in community pharmacies in Qatar
title_full Evaluation of patient safety culture in community pharmacies in Qatar
title_fullStr Evaluation of patient safety culture in community pharmacies in Qatar
title_full_unstemmed Evaluation of patient safety culture in community pharmacies in Qatar
title_short Evaluation of patient safety culture in community pharmacies in Qatar
title_sort Evaluation of patient safety culture in community pharmacies in Qatar
topic Biomedical and clinical sciences
Pharmacology and pharmaceutical sciences
Health sciences
Health services and systems
Public health
Mathematical sciences
Statistics
Patient safety culture
Medication safety
Community pharmacy
Pharmacy personnel
Qatar