New Checklist for the Heuristic Evaluation of mHealth Apps (HE4EH): Development and Usability Study
<h3>Background</h3><p dir="ltr">Diabetes is one of the leading causes of death in developing countries. Existing mobile health (mHealth) app design guidelines lack a description of the support of continuous self-monitoring of health status, behavior change to improve and...
Saved in:
| Main Author: | |
|---|---|
| Other Authors: | |
| Published: |
2020
|
| Subjects: | |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| _version_ | 1864513512852684800 |
|---|---|
| author | Kamran Khowaja (773300) |
| author2 | Dena Al-Thani (16864245) |
| author2_role | author |
| author_facet | Kamran Khowaja (773300) Dena Al-Thani (16864245) |
| author_role | author |
| dc.creator.none.fl_str_mv | Kamran Khowaja (773300) Dena Al-Thani (16864245) |
| dc.date.none.fl_str_mv | 2020-10-28T09:00:00Z |
| dc.identifier.none.fl_str_mv | 10.2196/20353 |
| dc.relation.none.fl_str_mv | https://figshare.com/articles/journal_contribution/New_Checklist_for_the_Heuristic_Evaluation_of_mHealth_Apps_HE4EH_Development_and_Usability_Study/25958002 |
| dc.rights.none.fl_str_mv | CC BY 4.0 info:eu-repo/semantics/openAccess |
| dc.subject.none.fl_str_mv | Health sciences Health services and systems Information and computing sciences Distributed computing and systems software mHealth eHealth heuristic evaluation expert evaluation self-monitoring behavior change design guidelines framework |
| dc.title.none.fl_str_mv | New Checklist for the Heuristic Evaluation of mHealth Apps (HE4EH): Development and Usability Study |
| dc.type.none.fl_str_mv | Text Journal contribution info:eu-repo/semantics/publishedVersion text contribution to journal |
| description | <h3>Background</h3><p dir="ltr">Diabetes is one of the leading causes of death in developing countries. Existing mobile health (mHealth) app design guidelines lack a description of the support of continuous self-monitoring of health status, behavior change to improve and adopt a healthy lifestyle, and communication with health educators and health care professionals in case of any need.</p><h3>Objective</h3><p dir="ltr">This paper presents the development of a specialized set of heuristics called heuristic evaluation for mHealth apps (HE4EH) as an all-in-one tool and its applicability by performing a heuristic evaluation of an mHealth app.</p><h3>Methods</h3><p dir="ltr">An extensive review of heuristics and checklists was used to develop the HE4EH. The HE4EH was evaluated by domain experts for heuristics, checklist items, severity ratings, and overall satisfaction. The OneTouch app, which helps individuals with diabetes manage their blood glucose levels, was evaluated using HE4EH to identify usability problems that need to be fixed in the app.</p><h3>Results</h3><p dir="ltr">The expert evaluation of HE4EH revealed that the heuristics were important, relevant, and clear. The checklist items across the heuristics were clear, relevant, and acceptably grouped. In terms of evaluating the OneTouch app using the HE4EH, the most frequently violated heuristics included Content, Visibility, Match, and Self-monitoring. Most of the usability problems found were minor. The system usability scale score indicated that the OneTouch app is marginally acceptable.</p><h3>Conclusions</h3><p dir="ltr">This heuristic evaluation using the OneTouch app shows that the HE4EH can play a vital role for designers, researchers, and practitioners to use HE4EH heuristics and checklist items as a tool to design a new or evaluate and improve an existing mHealth app.</p><h2>Other Information</h2><p dir="ltr">Published in: JMIR mHealth and uHealth<br>License: <a href="https://creativecommons.org/licenses/by/4.0/" rel="noreferrer" target="_blank">https://creativecommons.org/licenses/by/4.0/</a><br>See article on publisher's website: <a href="https://dx.doi.org/10.2196/20353" target="_blank">https://dx.doi.org/10.2196/20353</a></p> |
| eu_rights_str_mv | openAccess |
| id | Manara2_c480a5b43957225be1cf70586ce3449e |
| identifier_str_mv | 10.2196/20353 |
| network_acronym_str | Manara2 |
| network_name_str | Manara2 |
| oai_identifier_str | oai:figshare.com:article/25958002 |
| publishDate | 2020 |
| repository.mail.fl_str_mv | |
| repository.name.fl_str_mv | |
| repository_id_str | |
| rights_invalid_str_mv | CC BY 4.0 |
| spelling | New Checklist for the Heuristic Evaluation of mHealth Apps (HE4EH): Development and Usability StudyKamran Khowaja (773300)Dena Al-Thani (16864245)Health sciencesHealth services and systemsInformation and computing sciencesDistributed computing and systems softwaremHealtheHealthheuristic evaluationexpert evaluationself-monitoringbehavior changedesign guidelinesframework<h3>Background</h3><p dir="ltr">Diabetes is one of the leading causes of death in developing countries. Existing mobile health (mHealth) app design guidelines lack a description of the support of continuous self-monitoring of health status, behavior change to improve and adopt a healthy lifestyle, and communication with health educators and health care professionals in case of any need.</p><h3>Objective</h3><p dir="ltr">This paper presents the development of a specialized set of heuristics called heuristic evaluation for mHealth apps (HE4EH) as an all-in-one tool and its applicability by performing a heuristic evaluation of an mHealth app.</p><h3>Methods</h3><p dir="ltr">An extensive review of heuristics and checklists was used to develop the HE4EH. The HE4EH was evaluated by domain experts for heuristics, checklist items, severity ratings, and overall satisfaction. The OneTouch app, which helps individuals with diabetes manage their blood glucose levels, was evaluated using HE4EH to identify usability problems that need to be fixed in the app.</p><h3>Results</h3><p dir="ltr">The expert evaluation of HE4EH revealed that the heuristics were important, relevant, and clear. The checklist items across the heuristics were clear, relevant, and acceptably grouped. In terms of evaluating the OneTouch app using the HE4EH, the most frequently violated heuristics included Content, Visibility, Match, and Self-monitoring. Most of the usability problems found were minor. The system usability scale score indicated that the OneTouch app is marginally acceptable.</p><h3>Conclusions</h3><p dir="ltr">This heuristic evaluation using the OneTouch app shows that the HE4EH can play a vital role for designers, researchers, and practitioners to use HE4EH heuristics and checklist items as a tool to design a new or evaluate and improve an existing mHealth app.</p><h2>Other Information</h2><p dir="ltr">Published in: JMIR mHealth and uHealth<br>License: <a href="https://creativecommons.org/licenses/by/4.0/" rel="noreferrer" target="_blank">https://creativecommons.org/licenses/by/4.0/</a><br>See article on publisher's website: <a href="https://dx.doi.org/10.2196/20353" target="_blank">https://dx.doi.org/10.2196/20353</a></p>2020-10-28T09:00:00ZTextJournal contributioninfo:eu-repo/semantics/publishedVersiontextcontribution to journal10.2196/20353https://figshare.com/articles/journal_contribution/New_Checklist_for_the_Heuristic_Evaluation_of_mHealth_Apps_HE4EH_Development_and_Usability_Study/25958002CC BY 4.0info:eu-repo/semantics/openAccessoai:figshare.com:article/259580022020-10-28T09:00:00Z |
| spellingShingle | New Checklist for the Heuristic Evaluation of mHealth Apps (HE4EH): Development and Usability Study Kamran Khowaja (773300) Health sciences Health services and systems Information and computing sciences Distributed computing and systems software mHealth eHealth heuristic evaluation expert evaluation self-monitoring behavior change design guidelines framework |
| status_str | publishedVersion |
| title | New Checklist for the Heuristic Evaluation of mHealth Apps (HE4EH): Development and Usability Study |
| title_full | New Checklist for the Heuristic Evaluation of mHealth Apps (HE4EH): Development and Usability Study |
| title_fullStr | New Checklist for the Heuristic Evaluation of mHealth Apps (HE4EH): Development and Usability Study |
| title_full_unstemmed | New Checklist for the Heuristic Evaluation of mHealth Apps (HE4EH): Development and Usability Study |
| title_short | New Checklist for the Heuristic Evaluation of mHealth Apps (HE4EH): Development and Usability Study |
| title_sort | New Checklist for the Heuristic Evaluation of mHealth Apps (HE4EH): Development and Usability Study |
| topic | Health sciences Health services and systems Information and computing sciences Distributed computing and systems software mHealth eHealth heuristic evaluation expert evaluation self-monitoring behavior change design guidelines framework |