Chatbot for Health Care: A Narrative Review
<h3>Background</h3><p dir="ltr">A chatbot is a software designed to simulate human conversation using voice or text as inputs. In medicine and health care, it is used for communication and human-like knowledge transfer as chatbots can manage complex dialogue and conversat...
محفوظ في:
| المؤلف الرئيسي: | |
|---|---|
| مؤلفون آخرون: | |
| منشور في: |
2024
|
| الموضوعات: | |
| الوسوم: |
إضافة وسم
لا توجد وسوم, كن أول من يضع وسما على هذه التسجيلة!
|
| _version_ | 1864513514057498624 |
|---|---|
| author | Syed Azlan Abbas (18472489) |
| author2 | Sufia Athar (14777830) |
| author2_role | author |
| author_facet | Syed Azlan Abbas (18472489) Sufia Athar (14777830) |
| author_role | author |
| dc.creator.none.fl_str_mv | Syed Azlan Abbas (18472489) Sufia Athar (14777830) |
| dc.date.none.fl_str_mv | 2024-05-26T11:24:38Z |
| dc.identifier.none.fl_str_mv | 10.57945/manara.25709277.v1 |
| dc.relation.none.fl_str_mv | https://figshare.com/articles/conference_contribution/Chatbot_for_Health_Care_A_Narrative_Review/25709277 |
| dc.rights.none.fl_str_mv | CC BY 4.0 info:eu-repo/semantics/openAccess |
| dc.subject.none.fl_str_mv | Health sciences Health services and systems Information and computing sciences Human-centred computing Health Chatbot Diagnosis Health promotion Patient support Qatar Health Congress 2023 and the 3rd Qatar Public Health Conference |
| dc.title.none.fl_str_mv | Chatbot for Health Care: A Narrative Review |
| dc.type.none.fl_str_mv | Text Conference contribution info:eu-repo/semantics/publishedVersion text conference object |
| description | <h3>Background</h3><p dir="ltr">A chatbot is a software designed to simulate human conversation using voice or text as inputs. In medicine and health care, it is used for communication and human-like knowledge transfer as chatbots can manage complex dialogue and conversational flexibility.<sup>1,2</sup> A narrative review was performed on chatbot technology to assess current healthcare applications and recent advances in relation to patient support, health promotion, diagnosis, and treatment.</p><h3>Methods</h3><p dir="ltr">An online literature search covering the last two decades was performed using PubMed, Google Scholar, and Web of Science. Quality screening was done and based on the study question; 35 clinical research articles were included.</p><h3>Conclusion</h3><p dir="ltr">Chatbots have shown positive outcomes in various aspects of healthcare and may substantially improve patient safety and quality of life, reduce diagnostic time, and improve accuracy in diagnosis and management. Nevertheless, the role of humans in health care is unsurpassable.</p><h3>Results</h3><p dir="ltr">Chatbots have a role in radio-diagnosis, helping in quick diagnosis and avoids manual delays in reporting. They have shown promising results in self-monitoring for patients which aids in reducing complications. Chatbots are helpful for physicians in treatment planning. They assist patients treat common ailments without medical consultation. Some of the apps provide information about drugs that are contraindicated in lactation and pregnancy. In the past, the implementation of chatbots for cancer patient support has been studied with a good outcome. Chatbots have shown promising results in health promotion. Hitherto, they have been used for the promotion of physical health, adolescent health, sexual health, mental health etc., and have shown promising results. Few studies have revealed their utility in promoting vaccination during the SARS-COV-2 pandemic. Chatbots have the potential to be integrated into clinical practice by working alongside health practitioners to reduce costs, refine workflow efficiencies, and improve patient outcomes (Table 1, Figure 1).</p><p dir="ltr">Additional institutions affiliated with: Delhi Public School-Modern Indian School, Qatar</p> |
| eu_rights_str_mv | openAccess |
| id | Manara2_c543657d9a3bddbc4067e42cf31db203 |
| identifier_str_mv | 10.57945/manara.25709277.v1 |
| network_acronym_str | Manara2 |
| network_name_str | Manara2 |
| oai_identifier_str | oai:figshare.com:article/25709277 |
| publishDate | 2024 |
| repository.mail.fl_str_mv | |
| repository.name.fl_str_mv | |
| repository_id_str | |
| rights_invalid_str_mv | CC BY 4.0 |
| spelling | Chatbot for Health Care: A Narrative ReviewSyed Azlan Abbas (18472489)Sufia Athar (14777830)Health sciencesHealth services and systemsInformation and computing sciencesHuman-centred computingHealthChatbotDiagnosisHealth promotionPatient supportQatar Health Congress 2023 and the 3rd Qatar Public Health Conference<h3>Background</h3><p dir="ltr">A chatbot is a software designed to simulate human conversation using voice or text as inputs. In medicine and health care, it is used for communication and human-like knowledge transfer as chatbots can manage complex dialogue and conversational flexibility.<sup>1,2</sup> A narrative review was performed on chatbot technology to assess current healthcare applications and recent advances in relation to patient support, health promotion, diagnosis, and treatment.</p><h3>Methods</h3><p dir="ltr">An online literature search covering the last two decades was performed using PubMed, Google Scholar, and Web of Science. Quality screening was done and based on the study question; 35 clinical research articles were included.</p><h3>Conclusion</h3><p dir="ltr">Chatbots have shown positive outcomes in various aspects of healthcare and may substantially improve patient safety and quality of life, reduce diagnostic time, and improve accuracy in diagnosis and management. Nevertheless, the role of humans in health care is unsurpassable.</p><h3>Results</h3><p dir="ltr">Chatbots have a role in radio-diagnosis, helping in quick diagnosis and avoids manual delays in reporting. They have shown promising results in self-monitoring for patients which aids in reducing complications. Chatbots are helpful for physicians in treatment planning. They assist patients treat common ailments without medical consultation. Some of the apps provide information about drugs that are contraindicated in lactation and pregnancy. In the past, the implementation of chatbots for cancer patient support has been studied with a good outcome. Chatbots have shown promising results in health promotion. Hitherto, they have been used for the promotion of physical health, adolescent health, sexual health, mental health etc., and have shown promising results. Few studies have revealed their utility in promoting vaccination during the SARS-COV-2 pandemic. Chatbots have the potential to be integrated into clinical practice by working alongside health practitioners to reduce costs, refine workflow efficiencies, and improve patient outcomes (Table 1, Figure 1).</p><p dir="ltr">Additional institutions affiliated with: Delhi Public School-Modern Indian School, Qatar</p>2024-05-26T11:24:38ZTextConference contributioninfo:eu-repo/semantics/publishedVersiontextconference object10.57945/manara.25709277.v1https://figshare.com/articles/conference_contribution/Chatbot_for_Health_Care_A_Narrative_Review/25709277CC BY 4.0info:eu-repo/semantics/openAccessoai:figshare.com:article/257092772024-05-26T11:24:38Z |
| spellingShingle | Chatbot for Health Care: A Narrative Review Syed Azlan Abbas (18472489) Health sciences Health services and systems Information and computing sciences Human-centred computing Health Chatbot Diagnosis Health promotion Patient support Qatar Health Congress 2023 and the 3rd Qatar Public Health Conference |
| status_str | publishedVersion |
| title | Chatbot for Health Care: A Narrative Review |
| title_full | Chatbot for Health Care: A Narrative Review |
| title_fullStr | Chatbot for Health Care: A Narrative Review |
| title_full_unstemmed | Chatbot for Health Care: A Narrative Review |
| title_short | Chatbot for Health Care: A Narrative Review |
| title_sort | Chatbot for Health Care: A Narrative Review |
| topic | Health sciences Health services and systems Information and computing sciences Human-centred computing Health Chatbot Diagnosis Health promotion Patient support Qatar Health Congress 2023 and the 3rd Qatar Public Health Conference |