Emotions under Discussion: Gender, Status and Communication in Online Collaboration
<h3>Background</h3><p dir="ltr">Despite the undisputed role of emotions in teamwork, not much is known about the make-up of emotions in online collaboration. Publicly available repositories of collaboration data, such as Wikipedia editor discussions, now enable the large-...
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2014
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| _version_ | 1864513506600026112 |
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| author | Daniela Iosub (619015) |
| author2 | David Laniado (397917) Carlos Castillo (619016) Mayo Fuster Morell (619017) Andreas Kaltenbrunner (317393) |
| author2_role | author author author author |
| author_facet | Daniela Iosub (619015) David Laniado (397917) Carlos Castillo (619016) Mayo Fuster Morell (619017) Andreas Kaltenbrunner (317393) |
| author_role | author |
| dc.creator.none.fl_str_mv | Daniela Iosub (619015) David Laniado (397917) Carlos Castillo (619016) Mayo Fuster Morell (619017) Andreas Kaltenbrunner (317393) |
| dc.date.none.fl_str_mv | 2014-08-20T03:00:00Z |
| dc.identifier.none.fl_str_mv | 10.1371/journal.pone.0104880 |
| dc.relation.none.fl_str_mv | https://figshare.com/articles/journal_contribution/Emotions_under_Discussion_Gender_Status_and_Communication_in_Online_Collaboration/26869924 |
| dc.rights.none.fl_str_mv | CC BY 4.0 info:eu-repo/semantics/openAccess |
| dc.subject.none.fl_str_mv | Human society Gender studies Sociology Information and computing sciences Human-centred computing Language, communication and culture Linguistics Emotions Online encyclopedias Language Lexicons Anxiety Speech Semantics Social communication |
| dc.title.none.fl_str_mv | Emotions under Discussion: Gender, Status and Communication in Online Collaboration |
| dc.type.none.fl_str_mv | Text Journal contribution info:eu-repo/semantics/publishedVersion text contribution to journal |
| description | <h3>Background</h3><p dir="ltr">Despite the undisputed role of emotions in teamwork, not much is known about the make-up of emotions in online collaboration. Publicly available repositories of collaboration data, such as Wikipedia editor discussions, now enable the large-scale study of affect and dialogue in peer production.</p><h3>Methods</h3><p dir="ltr">We investigate the established Wikipedia community and focus on how emotion and dialogue differ depending on the status, gender, and the communication network of theeditors who have written at least 100 comments on the English Wikipedia's article talk pages. Emotions are quantified using a word-based approach comparing the results of two predefined lexicon-based methods: LIWC and SentiStrength.</p><h3>Principal Findings</h3><p dir="ltr">We find that administrators maintain a rather neutral, impersonal tone, while regular editors are more emotional and relationship-oriented, that is, they use language to form and maintain connections to other editors. A persistent gender difference is that female contributors communicate in a manner that promotes social affiliation and emotional connection more than male editors, irrespective of their status in the community. Female regular editors are the most relationship-oriented, whereas male administrators are the least relationship-focused. Finally, emotional and linguistic homophily is prevalent: editors tend to interact with other editors having similar emotional styles (e.g., editors expressing more anger connect more with one another).</p><h3>Conclusions/Significance</h3><p dir="ltr">Emotional expression and linguistic style in online collaboration differ substantially depending on the contributors' gender and status, and on the communication network. This should be taken into account when analyzing collaborative success, and may prove insightful to communities facing gender gap and stagnation in contributor acquisition and participation levels.</p><h2>Other Information</h2><p dir="ltr">Published in: PLOS ONE<br>License: <a href="https://creativecommons.org/licenses/by/4.0/" target="_blank">https://creativecommons.org/licenses/by/4.0/</a><br>See article on publisher's website: <a href="https://doi.org/10.1371/journal.pone.0104880" target="_blank">https://doi.org/10.1371/journal.pone.0104880</a></p> |
| eu_rights_str_mv | openAccess |
| id | Manara2_dee2038aa80ec9ae32b03794da988a3c |
| identifier_str_mv | 10.1371/journal.pone.0104880 |
| network_acronym_str | Manara2 |
| network_name_str | Manara2 |
| oai_identifier_str | oai:figshare.com:article/26869924 |
| publishDate | 2014 |
| repository.mail.fl_str_mv | |
| repository.name.fl_str_mv | |
| repository_id_str | |
| rights_invalid_str_mv | CC BY 4.0 |
| spelling | Emotions under Discussion: Gender, Status and Communication in Online CollaborationDaniela Iosub (619015)David Laniado (397917)Carlos Castillo (619016)Mayo Fuster Morell (619017)Andreas Kaltenbrunner (317393)Human societyGender studiesSociologyInformation and computing sciencesHuman-centred computingLanguage, communication and cultureLinguisticsEmotionsOnline encyclopediasLanguageLexiconsAnxietySpeechSemanticsSocial communication<h3>Background</h3><p dir="ltr">Despite the undisputed role of emotions in teamwork, not much is known about the make-up of emotions in online collaboration. Publicly available repositories of collaboration data, such as Wikipedia editor discussions, now enable the large-scale study of affect and dialogue in peer production.</p><h3>Methods</h3><p dir="ltr">We investigate the established Wikipedia community and focus on how emotion and dialogue differ depending on the status, gender, and the communication network of theeditors who have written at least 100 comments on the English Wikipedia's article talk pages. Emotions are quantified using a word-based approach comparing the results of two predefined lexicon-based methods: LIWC and SentiStrength.</p><h3>Principal Findings</h3><p dir="ltr">We find that administrators maintain a rather neutral, impersonal tone, while regular editors are more emotional and relationship-oriented, that is, they use language to form and maintain connections to other editors. A persistent gender difference is that female contributors communicate in a manner that promotes social affiliation and emotional connection more than male editors, irrespective of their status in the community. Female regular editors are the most relationship-oriented, whereas male administrators are the least relationship-focused. Finally, emotional and linguistic homophily is prevalent: editors tend to interact with other editors having similar emotional styles (e.g., editors expressing more anger connect more with one another).</p><h3>Conclusions/Significance</h3><p dir="ltr">Emotional expression and linguistic style in online collaboration differ substantially depending on the contributors' gender and status, and on the communication network. This should be taken into account when analyzing collaborative success, and may prove insightful to communities facing gender gap and stagnation in contributor acquisition and participation levels.</p><h2>Other Information</h2><p dir="ltr">Published in: PLOS ONE<br>License: <a href="https://creativecommons.org/licenses/by/4.0/" target="_blank">https://creativecommons.org/licenses/by/4.0/</a><br>See article on publisher's website: <a href="https://doi.org/10.1371/journal.pone.0104880" target="_blank">https://doi.org/10.1371/journal.pone.0104880</a></p>2014-08-20T03:00:00ZTextJournal contributioninfo:eu-repo/semantics/publishedVersiontextcontribution to journal10.1371/journal.pone.0104880https://figshare.com/articles/journal_contribution/Emotions_under_Discussion_Gender_Status_and_Communication_in_Online_Collaboration/26869924CC BY 4.0info:eu-repo/semantics/openAccessoai:figshare.com:article/268699242014-08-20T03:00:00Z |
| spellingShingle | Emotions under Discussion: Gender, Status and Communication in Online Collaboration Daniela Iosub (619015) Human society Gender studies Sociology Information and computing sciences Human-centred computing Language, communication and culture Linguistics Emotions Online encyclopedias Language Lexicons Anxiety Speech Semantics Social communication |
| status_str | publishedVersion |
| title | Emotions under Discussion: Gender, Status and Communication in Online Collaboration |
| title_full | Emotions under Discussion: Gender, Status and Communication in Online Collaboration |
| title_fullStr | Emotions under Discussion: Gender, Status and Communication in Online Collaboration |
| title_full_unstemmed | Emotions under Discussion: Gender, Status and Communication in Online Collaboration |
| title_short | Emotions under Discussion: Gender, Status and Communication in Online Collaboration |
| title_sort | Emotions under Discussion: Gender, Status and Communication in Online Collaboration |
| topic | Human society Gender studies Sociology Information and computing sciences Human-centred computing Language, communication and culture Linguistics Emotions Online encyclopedias Language Lexicons Anxiety Speech Semantics Social communication |