Challenges and practices identification in complex outsourcing relationships: A systematic literature review
<p dir="ltr">Complex IT outsourcing relationships aptitude several benefits such as increased cost likelihood and lowered costs, higher scalability and flexibility upon demand. However, by virtue of its complexity, the complex outsourcing typically necessitates the interactions among...
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| مؤلفون آخرون: | , , |
| منشور في: |
2022
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| _version_ | 1864513526500950016 |
|---|---|
| author | Ghulam Murtaza Khan (12024573) |
| author2 | Siffat Ullah Khan (12024576) Habib Ullah Khan (12024579) Muhammad Ilyas (150134) |
| author2_role | author author author |
| author_facet | Ghulam Murtaza Khan (12024573) Siffat Ullah Khan (12024576) Habib Ullah Khan (12024579) Muhammad Ilyas (150134) |
| author_role | author |
| dc.creator.none.fl_str_mv | Ghulam Murtaza Khan (12024573) Siffat Ullah Khan (12024576) Habib Ullah Khan (12024579) Muhammad Ilyas (150134) |
| dc.date.none.fl_str_mv | 2022-01-31T03:00:00Z |
| dc.identifier.none.fl_str_mv | 10.1371/journal.pone.0262710 |
| dc.relation.none.fl_str_mv | https://figshare.com/articles/journal_contribution/Challenges_and_practices_identification_in_complex_outsourcing_relationships_A_systematic_literature_review/25257226 |
| dc.rights.none.fl_str_mv | CC BY 4.0 info:eu-repo/semantics/openAccess |
| dc.subject.none.fl_str_mv | Commerce, management, tourism and services Business systems in context Commercial services Strategy, management and organisational behaviour Economics Applied economics Outsourcing Service Level Agreement (SLA) Vendor IT Service Cost Reduction Increased Productivity Quality Risk Management Virtual Cooperation Contract Design Project Management Dyadic Outsourcing Relationship Multi-vendor Relationship Co-sourcing Relationship Complex Outsourcing Relationship (COR) Governance Decision-making Lifecycle Model Boolean Connectors |
| dc.title.none.fl_str_mv | Challenges and practices identification in complex outsourcing relationships: A systematic literature review |
| dc.type.none.fl_str_mv | Text Journal contribution info:eu-repo/semantics/publishedVersion text contribution to journal |
| description | <p dir="ltr">Complex IT outsourcing relationships aptitude several benefits such as increased cost likelihood and lowered costs, higher scalability and flexibility upon demand. However, by virtue of its complexity, the complex outsourcing typically necessitates the interactions among various stakeholders from diverse regions and cultures, making it significantly more challenging to manage than traditional outsourcing. Furthermore, when compared to other types of outsourcing, complex outsourcing is extremely difficult because it necessitates a variety of control and coordination mechanisms for project management, which proportionally increases the risk of project failure. In order to overcome the failure of projects in complex outsourcing relationships, there is a need of robust systematic research to identify the key challenges and practices in this area. Therefore, this research implements systematic literature review as a research method and works as a pioneer attempt to accomplish the aforementioned objectives. Upon furnishing the SLR results, the authors identified 11 major challenges with 67 practices in hand from a total of 85 papers. Based on these findings, the authors intend to construct a comprehensive framework in the future by incorporating robust methodologies such as AHP and fuzzy logic, among others.</p><h2>Other Information</h2><p dir="ltr">Published in: PLOS ONE<br>License: <a href="http://creativecommons.org/licenses/by/4.0/" target="_blank">http://creativecommons.org/licenses/by/4.0/</a><br>See article on publisher's website: <a href="https://dx.doi.org/10.1371/journal.pone.0262710" target="_blank">https://dx.doi.org/10.1371/journal.pone.0262710</a></p> |
| eu_rights_str_mv | openAccess |
| id | Manara2_e56bb9084339e158dc201a3b9ad1837e |
| identifier_str_mv | 10.1371/journal.pone.0262710 |
| network_acronym_str | Manara2 |
| network_name_str | Manara2 |
| oai_identifier_str | oai:figshare.com:article/25257226 |
| publishDate | 2022 |
| repository.mail.fl_str_mv | |
| repository.name.fl_str_mv | |
| repository_id_str | |
| rights_invalid_str_mv | CC BY 4.0 |
| spelling | Challenges and practices identification in complex outsourcing relationships: A systematic literature reviewGhulam Murtaza Khan (12024573)Siffat Ullah Khan (12024576)Habib Ullah Khan (12024579)Muhammad Ilyas (150134)Commerce, management, tourism and servicesBusiness systems in contextCommercial servicesStrategy, management and organisational behaviourEconomicsApplied economicsOutsourcingService Level Agreement (SLA)VendorIT ServiceCost ReductionIncreased ProductivityQualityRisk ManagementVirtual CooperationContract DesignProject ManagementDyadic Outsourcing RelationshipMulti-vendor RelationshipCo-sourcing RelationshipComplex Outsourcing Relationship (COR)GovernanceDecision-makingLifecycle ModelBoolean Connectors<p dir="ltr">Complex IT outsourcing relationships aptitude several benefits such as increased cost likelihood and lowered costs, higher scalability and flexibility upon demand. However, by virtue of its complexity, the complex outsourcing typically necessitates the interactions among various stakeholders from diverse regions and cultures, making it significantly more challenging to manage than traditional outsourcing. Furthermore, when compared to other types of outsourcing, complex outsourcing is extremely difficult because it necessitates a variety of control and coordination mechanisms for project management, which proportionally increases the risk of project failure. In order to overcome the failure of projects in complex outsourcing relationships, there is a need of robust systematic research to identify the key challenges and practices in this area. Therefore, this research implements systematic literature review as a research method and works as a pioneer attempt to accomplish the aforementioned objectives. Upon furnishing the SLR results, the authors identified 11 major challenges with 67 practices in hand from a total of 85 papers. Based on these findings, the authors intend to construct a comprehensive framework in the future by incorporating robust methodologies such as AHP and fuzzy logic, among others.</p><h2>Other Information</h2><p dir="ltr">Published in: PLOS ONE<br>License: <a href="http://creativecommons.org/licenses/by/4.0/" target="_blank">http://creativecommons.org/licenses/by/4.0/</a><br>See article on publisher's website: <a href="https://dx.doi.org/10.1371/journal.pone.0262710" target="_blank">https://dx.doi.org/10.1371/journal.pone.0262710</a></p>2022-01-31T03:00:00ZTextJournal contributioninfo:eu-repo/semantics/publishedVersiontextcontribution to journal10.1371/journal.pone.0262710https://figshare.com/articles/journal_contribution/Challenges_and_practices_identification_in_complex_outsourcing_relationships_A_systematic_literature_review/25257226CC BY 4.0info:eu-repo/semantics/openAccessoai:figshare.com:article/252572262022-01-31T03:00:00Z |
| spellingShingle | Challenges and practices identification in complex outsourcing relationships: A systematic literature review Ghulam Murtaza Khan (12024573) Commerce, management, tourism and services Business systems in context Commercial services Strategy, management and organisational behaviour Economics Applied economics Outsourcing Service Level Agreement (SLA) Vendor IT Service Cost Reduction Increased Productivity Quality Risk Management Virtual Cooperation Contract Design Project Management Dyadic Outsourcing Relationship Multi-vendor Relationship Co-sourcing Relationship Complex Outsourcing Relationship (COR) Governance Decision-making Lifecycle Model Boolean Connectors |
| status_str | publishedVersion |
| title | Challenges and practices identification in complex outsourcing relationships: A systematic literature review |
| title_full | Challenges and practices identification in complex outsourcing relationships: A systematic literature review |
| title_fullStr | Challenges and practices identification in complex outsourcing relationships: A systematic literature review |
| title_full_unstemmed | Challenges and practices identification in complex outsourcing relationships: A systematic literature review |
| title_short | Challenges and practices identification in complex outsourcing relationships: A systematic literature review |
| title_sort | Challenges and practices identification in complex outsourcing relationships: A systematic literature review |
| topic | Commerce, management, tourism and services Business systems in context Commercial services Strategy, management and organisational behaviour Economics Applied economics Outsourcing Service Level Agreement (SLA) Vendor IT Service Cost Reduction Increased Productivity Quality Risk Management Virtual Cooperation Contract Design Project Management Dyadic Outsourcing Relationship Multi-vendor Relationship Co-sourcing Relationship Complex Outsourcing Relationship (COR) Governance Decision-making Lifecycle Model Boolean Connectors |