Re-designing Social Media to Promote User Correction of Misinformation: Experimenting With Two Novel Techniques and Their Interplay with News Importance

<p dir="ltr">A previous co-design research study proposed various user interface designs (UIDs) aimed at motivating users to engage in corrective actions and challenge others who post misinformation. This paper assesses the effectiveness of two such UIDs in promoting user correction,...

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Main Author: Selin Gurgun (17416359) (author)
Other Authors: Emily Arden-Close (3419477) (author), Keith Phalp (14151096) (author), Raian Ali (12066006) (author)
Published: 2025
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author Selin Gurgun (17416359)
author2 Emily Arden-Close (3419477)
Keith Phalp (14151096)
Raian Ali (12066006)
author2_role author
author
author
author_facet Selin Gurgun (17416359)
Emily Arden-Close (3419477)
Keith Phalp (14151096)
Raian Ali (12066006)
author_role author
dc.creator.none.fl_str_mv Selin Gurgun (17416359)
Emily Arden-Close (3419477)
Keith Phalp (14151096)
Raian Ali (12066006)
dc.date.none.fl_str_mv 2025-12-04T03:00:00Z
dc.identifier.none.fl_str_mv 10.1080/10447318.2025.2586835
dc.relation.none.fl_str_mv https://figshare.com/articles/journal_contribution/Re-designing_Social_Media_to_Promote_User_Correction_of_Misinformation_Experimenting_With_Two_Novel_Techniques_and_Their_Interplay_with_News_Importance/31241599
dc.rights.none.fl_str_mv CC BY 4.0
info:eu-repo/semantics/openAccess
dc.subject.none.fl_str_mv Information and computing sciences
Human-centred computing
Misinformation
social media design
behaviour change
user corrections
Nudge
dc.title.none.fl_str_mv Re-designing Social Media to Promote User Correction of Misinformation: Experimenting With Two Novel Techniques and Their Interplay with News Importance
dc.type.none.fl_str_mv Text
Journal contribution
info:eu-repo/semantics/publishedVersion
text
contribution to journal
description <p dir="ltr">A previous co-design research study proposed various user interface designs (UIDs) aimed at motivating users to engage in corrective actions and challenge others who post misinformation. This paper assesses the effectiveness of two such UIDs in promoting user correction, compared to the existing designs of mainstream social media platforms. The UIDs are “privately challenge toggle” (enabling an easy switch to private conversation mode with the misinformation poster) and “discuss section” (a dedicated thread for arguments to avoid cluttering the main comment box). Additionally, the study considers the perceived importance of the misinformation content as a variable to be accounted for. An online within-subject vignette experimental study with 306 UK Facebook users (111 male, 194 female and 1 non-binary) compared the proposed designs to the existing one, focusing on usability parameters such as effectiveness, acceptability, and comfort. Results indicate that participants rated usability of both proposed UIDs favorably compared to the existing design. A two-way repeated measures ANOVA exploring the impact of the interaction between the UIDs and content importance on the likelihood of engaging in user correction revealed a significant interaction: when the content is not important, the “privately challenge toggle” is more effective than the existing design. Conversely, when the content is important, users are more inclined to challenge misinformation using the existing design rather than the “discuss section.” This research provides insights into re-designing social media to promote user correction and highlights the importance of considering both the suitability of the UIDs and the perceived importance of misinformation posts.</p><h2 dir="ltr">Other Information</h2><p dir="ltr">Published in: International Journal of Human–Computer Interaction<br>License: <a href="http://creativecommons.org/licenses/by/4.0/" target="_blank">http://creativecommons.org/licenses/by/4.0/</a><br>See article on publisher's website: <a href="https://dx.doi.org/10.1080/10447318.2025.2586835" target="_blank">https://dx.doi.org/10.1080/10447318.2025.2586835</a></p>
eu_rights_str_mv openAccess
id Manara2_e5938eb0007b6fbac028e4944eb01e46
identifier_str_mv 10.1080/10447318.2025.2586835
network_acronym_str Manara2
network_name_str Manara2
oai_identifier_str oai:figshare.com:article/31241599
publishDate 2025
repository.mail.fl_str_mv
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rights_invalid_str_mv CC BY 4.0
spelling Re-designing Social Media to Promote User Correction of Misinformation: Experimenting With Two Novel Techniques and Their Interplay with News ImportanceSelin Gurgun (17416359)Emily Arden-Close (3419477)Keith Phalp (14151096)Raian Ali (12066006)Information and computing sciencesHuman-centred computingMisinformationsocial media designbehaviour changeuser correctionsNudge<p dir="ltr">A previous co-design research study proposed various user interface designs (UIDs) aimed at motivating users to engage in corrective actions and challenge others who post misinformation. This paper assesses the effectiveness of two such UIDs in promoting user correction, compared to the existing designs of mainstream social media platforms. The UIDs are “privately challenge toggle” (enabling an easy switch to private conversation mode with the misinformation poster) and “discuss section” (a dedicated thread for arguments to avoid cluttering the main comment box). Additionally, the study considers the perceived importance of the misinformation content as a variable to be accounted for. An online within-subject vignette experimental study with 306 UK Facebook users (111 male, 194 female and 1 non-binary) compared the proposed designs to the existing one, focusing on usability parameters such as effectiveness, acceptability, and comfort. Results indicate that participants rated usability of both proposed UIDs favorably compared to the existing design. A two-way repeated measures ANOVA exploring the impact of the interaction between the UIDs and content importance on the likelihood of engaging in user correction revealed a significant interaction: when the content is not important, the “privately challenge toggle” is more effective than the existing design. Conversely, when the content is important, users are more inclined to challenge misinformation using the existing design rather than the “discuss section.” This research provides insights into re-designing social media to promote user correction and highlights the importance of considering both the suitability of the UIDs and the perceived importance of misinformation posts.</p><h2 dir="ltr">Other Information</h2><p dir="ltr">Published in: International Journal of Human–Computer Interaction<br>License: <a href="http://creativecommons.org/licenses/by/4.0/" target="_blank">http://creativecommons.org/licenses/by/4.0/</a><br>See article on publisher's website: <a href="https://dx.doi.org/10.1080/10447318.2025.2586835" target="_blank">https://dx.doi.org/10.1080/10447318.2025.2586835</a></p>2025-12-04T03:00:00ZTextJournal contributioninfo:eu-repo/semantics/publishedVersiontextcontribution to journal10.1080/10447318.2025.2586835https://figshare.com/articles/journal_contribution/Re-designing_Social_Media_to_Promote_User_Correction_of_Misinformation_Experimenting_With_Two_Novel_Techniques_and_Their_Interplay_with_News_Importance/31241599CC BY 4.0info:eu-repo/semantics/openAccessoai:figshare.com:article/312415992025-12-04T03:00:00Z
spellingShingle Re-designing Social Media to Promote User Correction of Misinformation: Experimenting With Two Novel Techniques and Their Interplay with News Importance
Selin Gurgun (17416359)
Information and computing sciences
Human-centred computing
Misinformation
social media design
behaviour change
user corrections
Nudge
status_str publishedVersion
title Re-designing Social Media to Promote User Correction of Misinformation: Experimenting With Two Novel Techniques and Their Interplay with News Importance
title_full Re-designing Social Media to Promote User Correction of Misinformation: Experimenting With Two Novel Techniques and Their Interplay with News Importance
title_fullStr Re-designing Social Media to Promote User Correction of Misinformation: Experimenting With Two Novel Techniques and Their Interplay with News Importance
title_full_unstemmed Re-designing Social Media to Promote User Correction of Misinformation: Experimenting With Two Novel Techniques and Their Interplay with News Importance
title_short Re-designing Social Media to Promote User Correction of Misinformation: Experimenting With Two Novel Techniques and Their Interplay with News Importance
title_sort Re-designing Social Media to Promote User Correction of Misinformation: Experimenting With Two Novel Techniques and Their Interplay with News Importance
topic Information and computing sciences
Human-centred computing
Misinformation
social media design
behaviour change
user corrections
Nudge