A user experience perspective on heritage tourism in the metaverse: Empirical evidence and design dilemmas for VR
The tourism industry will be shaped by the growth and development of the metaverse in the coming decades. Virtual reality (VR) will enable the creation of virtual worlds, avatars, digital twins, and new social networks. These technologies can be utilized in tourism to enable travelers to preview rea...
محفوظ في:
| المؤلف الرئيسي: | |
|---|---|
| مؤلفون آخرون: | , |
| التنسيق: | article |
| منشور في: |
2023
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| الموضوعات: | |
| الوصول للمادة أونلاين: | http://hdl.handle.net/11073/25335 |
| الوسوم: |
إضافة وسم
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| _version_ | 1864513432403836928 |
|---|---|
| author | Baker, Jeffrey |
| author2 | Nam, Kichan Dutt, Christopher S. |
| author2_role | author author |
| author_facet | Baker, Jeffrey Nam, Kichan Dutt, Christopher S. |
| author_role | author |
| dc.creator.none.fl_str_mv | Baker, Jeffrey Nam, Kichan Dutt, Christopher S. |
| dc.date.none.fl_str_mv | 2023-09-06T06:53:45Z 2023-09-06T06:53:45Z 2023-07 |
| dc.format.none.fl_str_mv | application/pdf |
| dc.identifier.none.fl_str_mv | Baker, J., Nam, K. & Dutt, C.S. A user experience perspective on heritage tourism in the metaverse: Empirical evidence and design dilemmas for VR. Inf Technol Tourism (2023). https://doi.org/10.1007/s40558-023-00256-x 1943-4294 http://hdl.handle.net/11073/25335 10.1007/s40558-023-00256-x |
| dc.language.none.fl_str_mv | en_US |
| dc.publisher.none.fl_str_mv | Springer |
| dc.relation.none.fl_str_mv | https://doi.org/10.1007/s40558-023-00256-x |
| dc.subject.none.fl_str_mv | Virtual Reality (VR) Metaverse User experience Heritage tourism Interview |
| dc.title.none.fl_str_mv | A user experience perspective on heritage tourism in the metaverse: Empirical evidence and design dilemmas for VR |
| dc.type.none.fl_str_mv | Peer-Reviewed Published version info:eu-repo/semantics/publishedVersion info:eu-repo/semantics/article |
| description | The tourism industry will be shaped by the growth and development of the metaverse in the coming decades. Virtual reality (VR) will enable the creation of virtual worlds, avatars, digital twins, and new social networks. These technologies can be utilized in tourism to enable travelers to preview real-world experiences, to enhance experiences while on-site, to relive experiences after travel, or in some cases to even substitute for travel. Given the metaverse’s transformative potential, empirical investigation of VR is clearly warranted. Studies of VR tourism typically choose a single specific VR application and investigate its impact on adoption or user satisfaction. This application-level focus is a significant limitation. We therefore evaluate multiple heritage tourism applications as well as VR hardware in a comprehensive and structured analysis from the user experience (UX) perspective. Our content analysis of user interviews reveals 13 factors that shape users’ overall perceptions about VR. These factors are grouped into categories related to presentation of the VR content, the content itself, and the functionality of the hardware and software. Our analysis also reveals three design dilemmas for creators of VR heritage tourism content for the metaverse. Implications and an agenda for future research are included. |
| format | article |
| id | aus_1197a3349fcbdabb47c0ea316b02c962 |
| identifier_str_mv | Baker, J., Nam, K. & Dutt, C.S. A user experience perspective on heritage tourism in the metaverse: Empirical evidence and design dilemmas for VR. Inf Technol Tourism (2023). https://doi.org/10.1007/s40558-023-00256-x 1943-4294 10.1007/s40558-023-00256-x |
| language_invalid_str_mv | en_US |
| network_acronym_str | aus |
| network_name_str | aus |
| oai_identifier_str | oai:repository.aus.edu:11073/25335 |
| publishDate | 2023 |
| publisher.none.fl_str_mv | Springer |
| repository.mail.fl_str_mv | |
| repository.name.fl_str_mv | |
| repository_id_str | |
| spelling | A user experience perspective on heritage tourism in the metaverse: Empirical evidence and design dilemmas for VRBaker, JeffreyNam, KichanDutt, Christopher S.Virtual Reality (VR)MetaverseUser experienceHeritage tourismInterviewThe tourism industry will be shaped by the growth and development of the metaverse in the coming decades. Virtual reality (VR) will enable the creation of virtual worlds, avatars, digital twins, and new social networks. These technologies can be utilized in tourism to enable travelers to preview real-world experiences, to enhance experiences while on-site, to relive experiences after travel, or in some cases to even substitute for travel. Given the metaverse’s transformative potential, empirical investigation of VR is clearly warranted. Studies of VR tourism typically choose a single specific VR application and investigate its impact on adoption or user satisfaction. This application-level focus is a significant limitation. We therefore evaluate multiple heritage tourism applications as well as VR hardware in a comprehensive and structured analysis from the user experience (UX) perspective. Our content analysis of user interviews reveals 13 factors that shape users’ overall perceptions about VR. These factors are grouped into categories related to presentation of the VR content, the content itself, and the functionality of the hardware and software. Our analysis also reveals three design dilemmas for creators of VR heritage tourism content for the metaverse. Implications and an agenda for future research are included.American University of SharjahSpringer2023-09-06T06:53:45Z2023-09-06T06:53:45Z2023-07Peer-ReviewedPublished versioninfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfBaker, J., Nam, K. & Dutt, C.S. A user experience perspective on heritage tourism in the metaverse: Empirical evidence and design dilemmas for VR. Inf Technol Tourism (2023). https://doi.org/10.1007/s40558-023-00256-x1943-4294http://hdl.handle.net/11073/2533510.1007/s40558-023-00256-xen_UShttps://doi.org/10.1007/s40558-023-00256-xoai:repository.aus.edu:11073/253352024-08-22T11:44:00Z |
| spellingShingle | A user experience perspective on heritage tourism in the metaverse: Empirical evidence and design dilemmas for VR Baker, Jeffrey Virtual Reality (VR) Metaverse User experience Heritage tourism Interview |
| status_str | publishedVersion |
| title | A user experience perspective on heritage tourism in the metaverse: Empirical evidence and design dilemmas for VR |
| title_full | A user experience perspective on heritage tourism in the metaverse: Empirical evidence and design dilemmas for VR |
| title_fullStr | A user experience perspective on heritage tourism in the metaverse: Empirical evidence and design dilemmas for VR |
| title_full_unstemmed | A user experience perspective on heritage tourism in the metaverse: Empirical evidence and design dilemmas for VR |
| title_short | A user experience perspective on heritage tourism in the metaverse: Empirical evidence and design dilemmas for VR |
| title_sort | A user experience perspective on heritage tourism in the metaverse: Empirical evidence and design dilemmas for VR |
| topic | Virtual Reality (VR) Metaverse User experience Heritage tourism Interview |
| url | http://hdl.handle.net/11073/25335 |