An auditing framework for knowledge-enabled supply chain management: Implications for sustainability

Knowledge management (KM) plays a key role in the success of several enterprise systems, such as supply chain management (SCM). This paper discusses knowledge-enabled supply chain management (K-SCM) as it enhances the organizations’ expertise in SCM. We propose a framework that integrates KM process...

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Bibliographic Details
Main Author: Daghfous, Abdelkader (author)
Other Authors: Zoubi, Taisier (author)
Format: article
Published: 2017
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Online Access:http://hdl.handle.net/11073/25079
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Summary:Knowledge management (KM) plays a key role in the success of several enterprise systems, such as supply chain management (SCM). This paper discusses knowledge-enabled supply chain management (K-SCM) as it enhances the organizations’ expertise in SCM. We propose a framework that integrates KM processes with SCM components. We developed an audit methodology that can be performed to assess the organization’s readiness in K-SCM. The developed framework consists of KM dimensions and Supply Chain Operations Reference (SCOR) components. The proposed audit methodology is subsequently illustrated through a case of a manufacturing company based in the United Arab Emirates (UAE). The paper concludes with implications for managerial practice and future research, with a special focus on sustainable SCM.