Innovation Management Systems for Public Organizations in the UAE

A Master of Science thesis in Engineering Management by Saif Juma AlFaqaei entitled, “Innovation Management Systems for Public Organizations in the UAE”, submitted in April 2023. Thesis advisor is Dr. Mahmoud Awad. Soft copy is available (Thesis, Completion Certificate, Approval Signatures, and AUS...

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Main Author: AlFaqaei, Saif Juma (author)
Format: doctoralThesis
Published: 2023
Subjects:
Online Access:http://hdl.handle.net/11073/25314
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author AlFaqaei, Saif Juma
author_facet AlFaqaei, Saif Juma
author_role author
dc.contributor.none.fl_str_mv Awad, Mahmoud Ismail
dc.creator.none.fl_str_mv AlFaqaei, Saif Juma
dc.date.none.fl_str_mv 2023-08-31T05:32:25Z
2023-08-31T05:32:25Z
2023-04
dc.format.none.fl_str_mv application/pdf
dc.identifier.none.fl_str_mv 35.232-2023.13
http://hdl.handle.net/11073/25314
dc.language.none.fl_str_mv en_US
dc.subject.none.fl_str_mv Innovation
Public organizations
UAE
Management
dc.title.none.fl_str_mv Innovation Management Systems for Public Organizations in the UAE
dc.type.none.fl_str_mv info:eu-repo/semantics/publishedVersion
info:eu-repo/semantics/doctoralThesis
description A Master of Science thesis in Engineering Management by Saif Juma AlFaqaei entitled, “Innovation Management Systems for Public Organizations in the UAE”, submitted in April 2023. Thesis advisor is Dr. Mahmoud Awad. Soft copy is available (Thesis, Completion Certificate, Approval Signatures, and AUS Archives Consent Form).
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identifier_str_mv 35.232-2023.13
language_invalid_str_mv en_US
network_acronym_str aus
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oai_identifier_str oai:repository.aus.edu:11073/25314
publishDate 2023
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repository.name.fl_str_mv
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spelling Innovation Management Systems for Public Organizations in the UAEAlFaqaei, Saif JumaInnovationPublic organizationsUAEManagementA Master of Science thesis in Engineering Management by Saif Juma AlFaqaei entitled, “Innovation Management Systems for Public Organizations in the UAE”, submitted in April 2023. Thesis advisor is Dr. Mahmoud Awad. Soft copy is available (Thesis, Completion Certificate, Approval Signatures, and AUS Archives Consent Form).Public and private organizations are striving to achieve excellence in their performance and services provided. Innovation has been at the forefront to provide new and creative ways to help public organizations achieve this. There are wide discrepancies in the planning and management of innovative programs in the UAE public sector. Little is known about the ways in which UAE organizations encourage and implement innovation management systems (IMS) to increase the quality of public services. The objective of this study is to investigate the status of IMS in UAE public organizations and provide recommendations for improvement. The main research tools used were interviews and surveys targeting innovation subject matter experts and practitioners to identify challenges and opportunities of innovation management in the UAE. Results of study suggests that more than 60% of participants believe that innovation management systems in their public organization did positively impact organization in terms of cost reduction or customer and employee satisfaction. Results also suggest that infrastructure, role of process owner, and employee participation in innovation have significant impact on innovation performance. Such results provide a significant contribution in terms of innovation management enhancement. The study recommends investing in innovation infrastructure, empowering process owners, and encouraging employees to participate to maximize the benefits of innovation.College of EngineeringDepartment of Industrial EngineeringMaster of Science in Engineering Systems Management (MSESM)Awad, Mahmoud Ismail2023-08-31T05:32:25Z2023-08-31T05:32:25Z2023-04info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/doctoralThesisapplication/pdf35.232-2023.13http://hdl.handle.net/11073/25314en_USoai:repository.aus.edu:11073/253142025-06-26T12:16:13Z
spellingShingle Innovation Management Systems for Public Organizations in the UAE
AlFaqaei, Saif Juma
Innovation
Public organizations
UAE
Management
status_str publishedVersion
title Innovation Management Systems for Public Organizations in the UAE
title_full Innovation Management Systems for Public Organizations in the UAE
title_fullStr Innovation Management Systems for Public Organizations in the UAE
title_full_unstemmed Innovation Management Systems for Public Organizations in the UAE
title_short Innovation Management Systems for Public Organizations in the UAE
title_sort Innovation Management Systems for Public Organizations in the UAE
topic Innovation
Public organizations
UAE
Management
url http://hdl.handle.net/11073/25314