Influence of Firm-Actor Integration on Value Co-creation within Base of Pyramid Market Ecosystems

Academic and practitioner interest in the very low-income or Base of Pyramid (BOP) markets has been on the rise for the past two decades, resulting in considerable insights into the challenges and opportunities involved in introducing market-based solutions to alleviate poverty among the poorest of...

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التفاصيل البيبلوغرافية
المؤلف الرئيسي: JOHN, RESHMA DAS (author)
منشور في: 2023
الوصول للمادة أونلاين:https://bspace.buid.ac.ae/handle/1234/2489
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author JOHN, RESHMA DAS
author_facet JOHN, RESHMA DAS
author_role author
dc.contributor.none.fl_str_mv Professor Stephen Wilkins
dc.creator.none.fl_str_mv JOHN, RESHMA DAS
dc.date.none.fl_str_mv 2023-04
2024-01-25T15:21:23Z
2024-01-25T15:21:23Z
dc.format.none.fl_str_mv application/pdf
dc.identifier.none.fl_str_mv 20181382
https://bspace.buid.ac.ae/handle/1234/2489
dc.language.none.fl_str_mv en
dc.publisher.none.fl_str_mv The British University in Dubai (BUiD)
dc.title.none.fl_str_mv Influence of Firm-Actor Integration on Value Co-creation within Base of Pyramid Market Ecosystems
dc.type.none.fl_str_mv Thesis
description Academic and practitioner interest in the very low-income or Base of Pyramid (BOP) markets has been on the rise for the past two decades, resulting in considerable insights into the challenges and opportunities involved in introducing market-based solutions to alleviate poverty among the poorest of the poor in the world. However, in spite of much scholarly work, several facets of the dynamics of strategy implementation and operationalisation at the BOP firm and consumer levels remain obscure. This study aims to illuminate one of these aspects, namely, the influence of the integration of the firm and the multiple actors on the value that is co-created within viable market ecosystems. Theoretical lenses from the Viable Systems Approach (VSA), Stakeholder Theory and Social Network Analysis are utilised to examine the various aspects of the research problem. A multiple-case-study design has been adopted for exploring the nature of integration and the location of value co-creation leading to a successful market-based ecosystem. An Actor-Classification typology matrix and a Value Co-creation ‘Cloud’ framework are proposed in the conceptual framework and examined during the empirical part of the study. The findings of the study lend initial support for the proposition that increased bonding between the firm-actors and the community-actors can lead to an enhanced value co-creation ‘cloud’ which spreads its benefits over multiple categories of actors in the ecosystem. Besides this, the study also presents a detailed set of factors which appears to strengthen the firm-actor bonds, and explains the process through which these relationships are formed. The study contributes towards an improved understanding of the dynamics that support the development and sustenance of strong and sustainable bonds by the firm with the multiple actor-groups, as well as explains their influence on the value co-generated within the BOP ecosystem.
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spelling Influence of Firm-Actor Integration on Value Co-creation within Base of Pyramid Market EcosystemsJOHN, RESHMA DASAcademic and practitioner interest in the very low-income or Base of Pyramid (BOP) markets has been on the rise for the past two decades, resulting in considerable insights into the challenges and opportunities involved in introducing market-based solutions to alleviate poverty among the poorest of the poor in the world. However, in spite of much scholarly work, several facets of the dynamics of strategy implementation and operationalisation at the BOP firm and consumer levels remain obscure. This study aims to illuminate one of these aspects, namely, the influence of the integration of the firm and the multiple actors on the value that is co-created within viable market ecosystems. Theoretical lenses from the Viable Systems Approach (VSA), Stakeholder Theory and Social Network Analysis are utilised to examine the various aspects of the research problem. A multiple-case-study design has been adopted for exploring the nature of integration and the location of value co-creation leading to a successful market-based ecosystem. An Actor-Classification typology matrix and a Value Co-creation ‘Cloud’ framework are proposed in the conceptual framework and examined during the empirical part of the study. The findings of the study lend initial support for the proposition that increased bonding between the firm-actors and the community-actors can lead to an enhanced value co-creation ‘cloud’ which spreads its benefits over multiple categories of actors in the ecosystem. Besides this, the study also presents a detailed set of factors which appears to strengthen the firm-actor bonds, and explains the process through which these relationships are formed. The study contributes towards an improved understanding of the dynamics that support the development and sustenance of strong and sustainable bonds by the firm with the multiple actor-groups, as well as explains their influence on the value co-generated within the BOP ecosystem.NoneThe British University in Dubai (BUiD)Professor Stephen Wilkins2024-01-25T15:21:23Z2024-01-25T15:21:23Z2023-04Thesisapplication/pdf20181382https://bspace.buid.ac.ae/handle/1234/2489enoai:bspace.buid.ac.ae:1234/24892024-01-25T23:00:43Z
spellingShingle Influence of Firm-Actor Integration on Value Co-creation within Base of Pyramid Market Ecosystems
JOHN, RESHMA DAS
title Influence of Firm-Actor Integration on Value Co-creation within Base of Pyramid Market Ecosystems
title_full Influence of Firm-Actor Integration on Value Co-creation within Base of Pyramid Market Ecosystems
title_fullStr Influence of Firm-Actor Integration on Value Co-creation within Base of Pyramid Market Ecosystems
title_full_unstemmed Influence of Firm-Actor Integration on Value Co-creation within Base of Pyramid Market Ecosystems
title_short Influence of Firm-Actor Integration on Value Co-creation within Base of Pyramid Market Ecosystems
title_sort Influence of Firm-Actor Integration on Value Co-creation within Base of Pyramid Market Ecosystems
url https://bspace.buid.ac.ae/handle/1234/2489