Enhancing the Main Contractor-Subcontractor trusting relationship in the United Arab Emirates: A strategic approach to rebuilding trust in complex construction projects

The oil price drop has significantly affected complex construction projects in the United Arab Emirates. After this crisis, adversarial relationships and trust issues between subcontractors and main contractors have increased, therefore, it has become necessary to rebuild trust between them. This di...

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Main Author: ISSA, RAMAZ SELMAN (author)
Published: 2017
Subjects:
Online Access:http://bspace.buid.ac.ae/handle/1234/1088
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author ISSA, RAMAZ SELMAN
author_facet ISSA, RAMAZ SELMAN
author_role author
dc.creator.none.fl_str_mv ISSA, RAMAZ SELMAN
dc.date.none.fl_str_mv 2017-09
2018-02-26T06:33:31Z
2018-02-26T06:33:31Z
dc.format.none.fl_str_mv application/pdf
dc.identifier.none.fl_str_mv 2013303020
http://bspace.buid.ac.ae/handle/1234/1088
dc.language.none.fl_str_mv en
dc.publisher.none.fl_str_mv The British University in Dubai (BUiD)
dc.subject.none.fl_str_mv construction projects
United Arab Emirates (UAE)
subcontractors
main contractors
project life cycle
dc.title.none.fl_str_mv Enhancing the Main Contractor-Subcontractor trusting relationship in the United Arab Emirates: A strategic approach to rebuilding trust in complex construction projects
dc.type.none.fl_str_mv Dissertation
description The oil price drop has significantly affected complex construction projects in the United Arab Emirates. After this crisis, adversarial relationships and trust issues between subcontractors and main contractors have increased, therefore, it has become necessary to rebuild trust between them. This dissertation has developed a framework to effectively rebuilding trust between the subcontractors and main contractors throughout the project life cycle. The purpose of this research is to investigate the subcontractors and main contractors’ relationship in complex projects in order to identify the main trust dimensions that impact their relationship, and to define the main factors that contribute to rebuilding trust (i.e., developing, building, and maintaining trust) between them. Based on Zand’s (1972) interpretations, the researcher argued that trust is considered a gradual and self-reinforcing phenomenon that is not an isolated incident; rather, it is built up throughout a project life cycle or many projects. The researcher found that trust factor has a significant impact on subcontractors and main contractors’ relationship, however, there is minor impact of their relationship on building trust between them, and that early contractor engagement in the initiation and planning stage positively impacts the subcontractors and main contractors’ relationship, and that the higher the level of trust between them, the better the project performance. The research also provides recommendations for subcontractors and main contractors to improve their trusting relationships, in addition to recommendations for further study.
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publishDate 2017
publisher.none.fl_str_mv The British University in Dubai (BUiD)
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spelling Enhancing the Main Contractor-Subcontractor trusting relationship in the United Arab Emirates: A strategic approach to rebuilding trust in complex construction projectsISSA, RAMAZ SELMANconstruction projectsUnited Arab Emirates (UAE)subcontractorsmain contractorsproject life cycleThe oil price drop has significantly affected complex construction projects in the United Arab Emirates. After this crisis, adversarial relationships and trust issues between subcontractors and main contractors have increased, therefore, it has become necessary to rebuild trust between them. This dissertation has developed a framework to effectively rebuilding trust between the subcontractors and main contractors throughout the project life cycle. The purpose of this research is to investigate the subcontractors and main contractors’ relationship in complex projects in order to identify the main trust dimensions that impact their relationship, and to define the main factors that contribute to rebuilding trust (i.e., developing, building, and maintaining trust) between them. Based on Zand’s (1972) interpretations, the researcher argued that trust is considered a gradual and self-reinforcing phenomenon that is not an isolated incident; rather, it is built up throughout a project life cycle or many projects. The researcher found that trust factor has a significant impact on subcontractors and main contractors’ relationship, however, there is minor impact of their relationship on building trust between them, and that early contractor engagement in the initiation and planning stage positively impacts the subcontractors and main contractors’ relationship, and that the higher the level of trust between them, the better the project performance. The research also provides recommendations for subcontractors and main contractors to improve their trusting relationships, in addition to recommendations for further study.The British University in Dubai (BUiD)2018-02-26T06:33:31Z2018-02-26T06:33:31Z2017-09Dissertationapplication/pdf2013303020http://bspace.buid.ac.ae/handle/1234/1088enoai:bspace.buid.ac.ae:1234/10882021-09-20T06:23:57Z
spellingShingle Enhancing the Main Contractor-Subcontractor trusting relationship in the United Arab Emirates: A strategic approach to rebuilding trust in complex construction projects
ISSA, RAMAZ SELMAN
construction projects
United Arab Emirates (UAE)
subcontractors
main contractors
project life cycle
title Enhancing the Main Contractor-Subcontractor trusting relationship in the United Arab Emirates: A strategic approach to rebuilding trust in complex construction projects
title_full Enhancing the Main Contractor-Subcontractor trusting relationship in the United Arab Emirates: A strategic approach to rebuilding trust in complex construction projects
title_fullStr Enhancing the Main Contractor-Subcontractor trusting relationship in the United Arab Emirates: A strategic approach to rebuilding trust in complex construction projects
title_full_unstemmed Enhancing the Main Contractor-Subcontractor trusting relationship in the United Arab Emirates: A strategic approach to rebuilding trust in complex construction projects
title_short Enhancing the Main Contractor-Subcontractor trusting relationship in the United Arab Emirates: A strategic approach to rebuilding trust in complex construction projects
title_sort Enhancing the Main Contractor-Subcontractor trusting relationship in the United Arab Emirates: A strategic approach to rebuilding trust in complex construction projects
topic construction projects
United Arab Emirates (UAE)
subcontractors
main contractors
project life cycle
url http://bspace.buid.ac.ae/handle/1234/1088