Time-Driven Activity-Based Costing Implementation in the Automotive After-Sales Service Sector Using the Six Sigma DMAIC Approach

This research explores how Time-Driven Activity-Based Costing (TDABC) is applied in the automotive after-sales services operating within a service centre located in Dubai, UAE. It also aims to solve the inefficiencies of allocation using conventional costing methods which do not reflect true service...

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التفاصيل البيبلوغرافية
المؤلف الرئيسي: ALI, ALI SHERIF ALI HOSSNEY (author)
منشور في: 2024
الوصول للمادة أونلاين:https://bspace.buid.ac.ae/handle/1234/2759
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author ALI, ALI SHERIF ALI HOSSNEY
author_facet ALI, ALI SHERIF ALI HOSSNEY
author_role author
dc.contributor.none.fl_str_mv Dr Sa'Ed M. Salhieh
dc.creator.none.fl_str_mv ALI, ALI SHERIF ALI HOSSNEY
dc.date.none.fl_str_mv 2024-09
2025-01-24T07:58:45Z
2025-01-24T07:58:45Z
dc.format.none.fl_str_mv application/pdf
dc.identifier.none.fl_str_mv 21001775
https://bspace.buid.ac.ae/handle/1234/2759
dc.language.none.fl_str_mv en
dc.publisher.none.fl_str_mv The British University in Dubai (BUiD)
dc.title.none.fl_str_mv Time-Driven Activity-Based Costing Implementation in the Automotive After-Sales Service Sector Using the Six Sigma DMAIC Approach
dc.type.none.fl_str_mv Dissertation
description This research explores how Time-Driven Activity-Based Costing (TDABC) is applied in the automotive after-sales services operating within a service centre located in Dubai, UAE. It also aims to solve the inefficiencies of allocation using conventional costing methods which do not reflect true service, as well as the general overhead costs in this industry. Through a Six Sigma Define, Measure, Analyse, Improve, and Control (DMAIC) methodology, this study offers a structured way of dealing with TDABC implementation. The research design entailed collecting detailed information on service activities and time and resource consumption, thereby devising an enhanced costing model. The major results show that TDABC has significant improvements insofar as the accuracy of costs is concerned when compared to conventional methods. As such, pricing strategies have become more precise due to the introduction of TDABC, while there has been better management of resources, leading to increased profitability. In summary, this research illustrates that TDABC can be integrated into Six Sigma's DMAIC process to not only enhance cost transparency but also to improve the operational effectiveness. This study offers valuable knowledge for car service shops looking to maximise their management of costs and profits from service delivery.
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oai_identifier_str oai:bspace.buid.ac.ae:1234/2759
publishDate 2024
publisher.none.fl_str_mv The British University in Dubai (BUiD)
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spelling Time-Driven Activity-Based Costing Implementation in the Automotive After-Sales Service Sector Using the Six Sigma DMAIC ApproachALI, ALI SHERIF ALI HOSSNEYThis research explores how Time-Driven Activity-Based Costing (TDABC) is applied in the automotive after-sales services operating within a service centre located in Dubai, UAE. It also aims to solve the inefficiencies of allocation using conventional costing methods which do not reflect true service, as well as the general overhead costs in this industry. Through a Six Sigma Define, Measure, Analyse, Improve, and Control (DMAIC) methodology, this study offers a structured way of dealing with TDABC implementation. The research design entailed collecting detailed information on service activities and time and resource consumption, thereby devising an enhanced costing model. The major results show that TDABC has significant improvements insofar as the accuracy of costs is concerned when compared to conventional methods. As such, pricing strategies have become more precise due to the introduction of TDABC, while there has been better management of resources, leading to increased profitability. In summary, this research illustrates that TDABC can be integrated into Six Sigma's DMAIC process to not only enhance cost transparency but also to improve the operational effectiveness. This study offers valuable knowledge for car service shops looking to maximise their management of costs and profits from service delivery.The British University in Dubai (BUiD)Dr Sa'Ed M. Salhieh2025-01-24T07:58:45Z2025-01-24T07:58:45Z2024-09Dissertationapplication/pdf21001775https://bspace.buid.ac.ae/handle/1234/2759enoai:bspace.buid.ac.ae:1234/27592025-01-24T23:00:47Z
spellingShingle Time-Driven Activity-Based Costing Implementation in the Automotive After-Sales Service Sector Using the Six Sigma DMAIC Approach
ALI, ALI SHERIF ALI HOSSNEY
title Time-Driven Activity-Based Costing Implementation in the Automotive After-Sales Service Sector Using the Six Sigma DMAIC Approach
title_full Time-Driven Activity-Based Costing Implementation in the Automotive After-Sales Service Sector Using the Six Sigma DMAIC Approach
title_fullStr Time-Driven Activity-Based Costing Implementation in the Automotive After-Sales Service Sector Using the Six Sigma DMAIC Approach
title_full_unstemmed Time-Driven Activity-Based Costing Implementation in the Automotive After-Sales Service Sector Using the Six Sigma DMAIC Approach
title_short Time-Driven Activity-Based Costing Implementation in the Automotive After-Sales Service Sector Using the Six Sigma DMAIC Approach
title_sort Time-Driven Activity-Based Costing Implementation in the Automotive After-Sales Service Sector Using the Six Sigma DMAIC Approach
url https://bspace.buid.ac.ae/handle/1234/2759