Understanding the impact of using Chatbot for shipment delivery toward environmental sustainability using the SEM-ANN approach
This research paper examines chatbot technology acceptance in customer service and shipment delivery, adoption studies, and sustainability. However, little research concerns the effect of the use of chatbots for shipment delivery and the correlation with environmental sustainability. The study aims...
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2023
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| Online Access: | https://bspace.buid.ac.ae/handle/1234/2272 |
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