A STUDY OF EXPLORING THE CAUSES OF DEVIATION AND IMPROVING THE DELIVERY OF IT PROJECTS IN THE UAE FEDERAL GOVERNMENT SECTOR

UAE is consider pioneer in adopting new e-services in the MENA region. This study was conducted to highlight the importance of e-Services for UAE residents and identifying the causes that may limit the user of e-Services. Data was collected and analyzed based on based on quantitative research approa...

وصف كامل

محفوظ في:
التفاصيل البيبلوغرافية
المؤلف الرئيسي: EL SAID, MOHAMMED AHMED (author)
منشور في: 2017
الموضوعات:
الوصول للمادة أونلاين:http://bspace.buid.ac.ae/handle/1234/1141
الوسوم: إضافة وسم
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author EL SAID, MOHAMMED AHMED
author_facet EL SAID, MOHAMMED AHMED
author_role author
dc.creator.none.fl_str_mv EL SAID, MOHAMMED AHMED
dc.date.none.fl_str_mv 2017-11
2018-06-06T09:59:30Z
2018-06-06T09:59:30Z
dc.format.none.fl_str_mv application/pdf
dc.identifier.none.fl_str_mv 110130
http://bspace.buid.ac.ae/handle/1234/1141
dc.language.none.fl_str_mv en
dc.publisher.none.fl_str_mv The British University in Dubai
dc.subject.none.fl_str_mv IT projects
e-services
United Arab Emirates (UAE)
IT services
Federal Government sector
dc.title.none.fl_str_mv A STUDY OF EXPLORING THE CAUSES OF DEVIATION AND IMPROVING THE DELIVERY OF IT PROJECTS IN THE UAE FEDERAL GOVERNMENT SECTOR
dc.type.none.fl_str_mv Dissertation
description UAE is consider pioneer in adopting new e-services in the MENA region. This study was conducted to highlight the importance of e-Services for UAE residents and identifying the causes that may limit the user of e-Services. Data was collected and analyzed based on based on quantitative research approach and both factor analysis and regression analysis were implied on the collected data. Two hypothesis were tested in the following study. First hypothesis was related to identifying whether the delays in delivery of e-services negatively impacts the effectiveness of the e-services while the second hypothesis was to test whether shortage of funds, poor decision making abilities, ineffective communication skills and poor management structure are the primary causes of delays in delivery of IT services. After applying the required analysis for the first hypothesis, the results are contrary to our hypothesis, which means that we have to reject our first hypothesis that delays in delivery of e-services negatively affect the effectiveness of e-services. The study also show that we have sufficient evidence that delays in delivery of IT projects are caused by ineffective communication skills, shortage of funds, poor management structure and poor decision making abilities. Therefore, we have to accept our second hypothesis. The future studies should focus on predicting the main factors for delay in IT related projects along with comparing different software houses to compare the causes and predicting factors for the delay in IT related projects
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spelling A STUDY OF EXPLORING THE CAUSES OF DEVIATION AND IMPROVING THE DELIVERY OF IT PROJECTS IN THE UAE FEDERAL GOVERNMENT SECTOREL SAID, MOHAMMED AHMEDIT projectse-servicesUnited Arab Emirates (UAE)IT servicesFederal Government sectorUAE is consider pioneer in adopting new e-services in the MENA region. This study was conducted to highlight the importance of e-Services for UAE residents and identifying the causes that may limit the user of e-Services. Data was collected and analyzed based on based on quantitative research approach and both factor analysis and regression analysis were implied on the collected data. Two hypothesis were tested in the following study. First hypothesis was related to identifying whether the delays in delivery of e-services negatively impacts the effectiveness of the e-services while the second hypothesis was to test whether shortage of funds, poor decision making abilities, ineffective communication skills and poor management structure are the primary causes of delays in delivery of IT services. After applying the required analysis for the first hypothesis, the results are contrary to our hypothesis, which means that we have to reject our first hypothesis that delays in delivery of e-services negatively affect the effectiveness of e-services. The study also show that we have sufficient evidence that delays in delivery of IT projects are caused by ineffective communication skills, shortage of funds, poor management structure and poor decision making abilities. Therefore, we have to accept our second hypothesis. The future studies should focus on predicting the main factors for delay in IT related projects along with comparing different software houses to compare the causes and predicting factors for the delay in IT related projectsThe British University in Dubai2018-06-06T09:59:30Z2018-06-06T09:59:30Z2017-11Dissertationapplication/pdf110130http://bspace.buid.ac.ae/handle/1234/1141enoai:bspace.buid.ac.ae:1234/11412019-10-29T05:58:54Z
spellingShingle A STUDY OF EXPLORING THE CAUSES OF DEVIATION AND IMPROVING THE DELIVERY OF IT PROJECTS IN THE UAE FEDERAL GOVERNMENT SECTOR
EL SAID, MOHAMMED AHMED
IT projects
e-services
United Arab Emirates (UAE)
IT services
Federal Government sector
title A STUDY OF EXPLORING THE CAUSES OF DEVIATION AND IMPROVING THE DELIVERY OF IT PROJECTS IN THE UAE FEDERAL GOVERNMENT SECTOR
title_full A STUDY OF EXPLORING THE CAUSES OF DEVIATION AND IMPROVING THE DELIVERY OF IT PROJECTS IN THE UAE FEDERAL GOVERNMENT SECTOR
title_fullStr A STUDY OF EXPLORING THE CAUSES OF DEVIATION AND IMPROVING THE DELIVERY OF IT PROJECTS IN THE UAE FEDERAL GOVERNMENT SECTOR
title_full_unstemmed A STUDY OF EXPLORING THE CAUSES OF DEVIATION AND IMPROVING THE DELIVERY OF IT PROJECTS IN THE UAE FEDERAL GOVERNMENT SECTOR
title_short A STUDY OF EXPLORING THE CAUSES OF DEVIATION AND IMPROVING THE DELIVERY OF IT PROJECTS IN THE UAE FEDERAL GOVERNMENT SECTOR
title_sort A STUDY OF EXPLORING THE CAUSES OF DEVIATION AND IMPROVING THE DELIVERY OF IT PROJECTS IN THE UAE FEDERAL GOVERNMENT SECTOR
topic IT projects
e-services
United Arab Emirates (UAE)
IT services
Federal Government sector
url http://bspace.buid.ac.ae/handle/1234/1141