Review Article Emotionally Intelligent Chatbots: A Systematic Literature Review
Conversational technologies are transforming the landscape of human-machine interaction. Chatbots are increasingly being used in several domains to substitute human agents in performing tasks, answering questions, giving advice, and providing social and emotional support. Therefore, improving user s...
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2022
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| Online Access: | https://bspace.buid.ac.ae/handle/1234/2797 https://doi.org/10.1155/2022/9601630. |
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