Exploring the Factors Affecting Chatbot Use in Higher Education and Its Impact on Social Sustainability Using a Hybrid SEM-ANN Approach
Previous studies have identified various drivers of chatbot adoption through different technology adoption theories. However, these studies have not been thoroughly reviewed and synthesized. Most studies have focused on examining the intention of using chatbots, with limited investigations on actual...
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2023
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| Online Access: | https://bspace.buid.ac.ae/handle/1234/2509 |
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